LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.73

4.7 Rating 3,949 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,949 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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LOWA UK 5 star review on 26th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well my review is that I still haven’t received my boots yet two weeks after buying them at the game fair”

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Posted 2 years ago

Hi, Thanks for reaching out about this, but sorry to hear your boots haven't arrived. We've spoken to the Customer Services team, and it appears the previous pair may have got stuck in the postal system, so we will get a fresh pair sent out today for you. Thanks, LOWA UK

Posted 2 years ago

“The pro version of the Innox Evo is no where near the quality of the Innox Evo GTX. The sizing is also different, I returned my pair. I have nerve damage on my right leg and the GTX is the only shoe that keeps me in the correct position and is comfortable thorughout a day of wear. I contacted LOWA and have been advised the GTX II is out end of may. I eagerly await this release.”

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Posted 2 years ago

“light boots but not comfy”

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Posted 2 years ago

“Luckily, easy to return items. Refund processed speedily.”

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Posted 2 years ago

“Comfortable. Lightweight for leather. Waterproofing failed after 2 years = c. 1,500km = c. 80 hikes over moderate-to-easy terrain. Not impressed.”

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Posted 2 years ago

“Followed the instructions, clean, cream then spray. First walk in the wet resulted in a creamy milky discharge from the shoe”

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Posted 2 years ago

“Not as good as I expected to be honest.”

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Posted 2 years ago

“Zephyr Earth GTX Mid - Started splitting at the seams around the toe area within weeks of purchase, the gore-tex began to crack and split after about 12 months. I decided to contact Lowa regarding the warranty around 18 months after purchase in case any further defects arose. However, was informed that seam defects don't come under warranty, quote; "as it’s not a manufacturing defect, but rather classed as wear and tear – the boots have simply been used to the max, have probably covered thousands of miles, and have now reached the end of their useable life." Don't expect them to last very long, 3 months of fair usage at max, before defects begin to appear which won't be covered under warranty, rendering them no longer water-proof and then it's pot-luck as to how long before beginning to fall apart. In regards to their performance, they aren't particularly comfortable out-of-the-box, have a very hard sole, tend to pinch upper foot and the toes (especially the little toe I find) and have very poor grip, especially on any wet surface. Bits of the sole seem to chip off as well, and after around 18 months use the sole has now worn through. Positives: they feel very light on the foot with good laces and a very supportive upper section around the ankle. Ideal for light use if you only want to use them occasionally to walk the dog or for a couple of planned expeditions, not a hiker's boot though.”

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Posted 2 years ago

“The boot insole was stuffed in and is not a corresponding fit- has to obtain other insoles. I have owned Lowa boots for years but like most things nowadays just sloppy standards. Disappointed.”

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Posted 3 years ago

“Well ive had both normal fit and now the wide fit and both sizes seem the same as normal fit”

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Posted 3 years ago

“Whilst I checked that the insole I was ordering was for the specific walking boot that I have, when it arrived it was longer than the original and in one section narrower than the original LOWA insole. The length was easily trimmed but as it was narrower I'm left with a different (less comfortable) feel!”

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Posted 3 years ago

“Ordered some boots from the website, but despite showing as in stock they were not. Refund came through quickly though, but had to buy boots elsewhere.”

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Posted 4 years ago

“Wore them for the first time today. It rained and they bled blue dye everywhere I walked. I wasn’t popular, and had to change into a pair of flip flops, which is all I had at the time. I may review my choice, but at the moment, I am not happy.”

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Posted 4 years ago

“Tried a size 5 1/2 in the shop, fit ok but i thought a 6 would better especially if i wanted a thicker sock, but shop didn't have them so ordered online.size 6 came...couldn't even get my foot in! Weird sizing! Returned same day.”

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Posted 4 years ago

“Ordered slate coloured renegade gtx. Came back a chocolate brown colour”

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Posted 4 years ago

“Not as good as I expected at all. I ordered 2 pairs of boots in different sizes to see the right fit and both came with rips on them. One was really bad! Sent both pairs back!”

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Posted 4 years ago

“Not happy”

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Posted 4 years ago

Hi Tia, Sorry to hear you're unhappy with your order. Please do email us on enquiries@lowa.co.uk if we can help at all? Thanks, James @ LOWA UK

Posted 4 years ago

“Purchase was easy but did not get a confirmation email. Shoes were however very disappointing as they are very loose at the heel despite being the same size as the boots I've had for a year and which fit great. Can't return shoes now as the loose fit only started after a couple of walks when they had lost some of their initial stiffness. have always rated Lowa but would not buy again due to poor fit of these shoes. Especially disappointing as I bought these for big lands end to john o groats charity walk”

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Posted 4 years ago

“I cannot rate the boots as DPD have failed to deliver them!! I recommend that you chant your delivery company”

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Posted 4 years ago

“The boots look great, they are comfortable to wear. However, I have worn them for one trip over 5 days across some well worn tracks, in the English Lake District. The result after 5 days is the rubber at the front has split and chipped off and it has started to separate at several point around the front of the boot. I expect some wear and tear, but for this to happen after one week of walking is not good. I would not recommend this boot to anyone, save your money. I have bought boots half the price of these and they have lasted years. I thought I was buying the best and paid premium price for poor workmanship. Again avoid these boots, they could and should have been one of the best boots on the market. Very dissatisfied”

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Posted 4 years ago

LOWA UK is rated 4.7 based on 3,949 reviews