Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,376 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,376 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried a size 5 1/2 in the shop, fit ok but i thought a 6 would better especially if i wanted a thicker sock, but shop didn't have them so ordered online.size 6 came...couldn't even get my foot in! Weird sizing! Returned same day.”

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Posted 3 years ago

“Ordered slate coloured renegade gtx. Came back a chocolate brown colour”

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Posted 3 years ago

“Not as good as I expected at all. I ordered 2 pairs of boots in different sizes to see the right fit and both came with rips on them. One was really bad! Sent both pairs back!”

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Posted 3 years ago

“Not happy”

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Posted 3 years ago

Hi Tia, Sorry to hear you're unhappy with your order. Please do email us on enquiries@lowa.co.uk if we can help at all? Thanks, James @ LOWA UK

Posted 3 years ago

“Purchase was easy but did not get a confirmation email. Shoes were however very disappointing as they are very loose at the heel despite being the same size as the boots I've had for a year and which fit great. Can't return shoes now as the loose fit only started after a couple of walks when they had lost some of their initial stiffness. have always rated Lowa but would not buy again due to poor fit of these shoes. Especially disappointing as I bought these for big lands end to john o groats charity walk”

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Posted 3 years ago

“I cannot rate the boots as DPD have failed to deliver them!! I recommend that you chant your delivery company”

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Posted 3 years ago

“The boots look great, they are comfortable to wear. However, I have worn them for one trip over 5 days across some well worn tracks, in the English Lake District. The result after 5 days is the rubber at the front has split and chipped off and it has started to separate at several point around the front of the boot. I expect some wear and tear, but for this to happen after one week of walking is not good. I would not recommend this boot to anyone, save your money. I have bought boots half the price of these and they have lasted years. I thought I was buying the best and paid premium price for poor workmanship. Again avoid these boots, they could and should have been one of the best boots on the market. Very dissatisfied”

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Posted 3 years ago

“I bought a pair of renegade walking boots for both my wife and I in Oct 2020 based on positive reviews. A year later one of the boots is leaking. I found that the bonding between the sole and the leather around the toe has come apart letting water in.”

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Posted 3 years ago

Hi Jim, Thanks for getting in touch, but sorry to hear you're unhappy with a pair of the Renegade's. Please do get in contact with us through the contact us page on the website, and we'll see if there's anything we can do to help and advise. Thanks, James

Posted 3 years ago

“Only choice available-one length and one colour -- poor”

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Posted 3 years ago

“Upon wearing the boots I brought, not very impressed with them. (It’s the boots not the company) other boots are brilliant”

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Posted 3 years ago

“Really quite disappointed.”

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Posted 3 years ago

“Sadly the item I wished to buy was out of stock so I have no experience to comment on.”

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Posted 4 years ago

“I bought a size 5 in wide. The boots are too short and not wide enough. Shame”

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Posted 4 years ago

“Large blisters first time worn very dissapointed”

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Posted 4 years ago

“I’ve had no updates since I ordered - and no boots A predicted delivery date would have been good - ordered a week ago and nothing. Was ordered on 22nd Dec so should have had something before the Christmas break”

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Posted 4 years ago

“Very disappointed that the metal hooks have been replaced by eyelets so securing the laces is nowhere near as secure in preventing the foot from slipping which on long treks may result in blisters on the ankle and possibly allowing the foot to slide forward pressing the toes against front of shoe which could also result in painful bruising etc.”

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Posted 4 years ago

“Much too narrow -Lowa does not make wide fittings for women”

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Posted 4 years ago

“I ordered a new pair of boots in supposedly the same size as the ones I have been wearing for the past couple of years. When they arrived I could see that they were smaller. However I tried them on, only to confirm that this was indeed the case. So I am going to order the next size up - but am pretty irritated - especially as the no exchange policy means I have to order and pay for an alternative pair separately. I have given up wondering why manufacturers change the sizes of the goods they offer - but I wish they didn't. I would have given a five start review to the previous pair of boots but the stars here relate only to the service issue not to the boots themselves.”

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Posted 4 years ago

“A pair of 18 month old Renegade GT Lo shoes, sole broken away from body along one side !! A pair of Renegade Boots, under a year old, leak water even afters coats of Nikwax. August 2020,ordered a new pair of Renegade GT LO Shoes wide fit, to replace old broken ones. Shoes same size as old ones but fit to large !!”

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Posted 4 years ago

“Unfortunately Iowa ran out of stock of the insole I require.”

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Posted 5 years ago

Lowa is rated 4.7 based on 3,376 reviews