LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,580 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,580 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 21st November 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service from Lowa. Telephoned for advice on replacing 20 year old boots with like for like and James followed up my subsequent email with photos very quickly. Order placed and delivery within four days.”

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Posted 5 years ago

“Excellent service. Bought 2 pairs as wasn't sure of sizing. Really easy return procedure”

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Posted 5 years ago

“The hiking boots I ordered arrived promptly. They have been really comfortable from day 1. They feel very supportive but not too stiff. Very happy with them.”

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Posted 5 years ago

“Excellent service , very clear website, ordering and delivery”

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Posted 5 years ago

“I walk 30-40 miles a week and these are the best walking shoes I have ever had. Comfortable and hard wearing, with good support for the arches. I am now on my second pair and hope they are always available. I also have Lowa walking boots for tougher terrain. I recommend both.”

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Posted 5 years ago

“Walking shoes were delivered quickly. I have had a pair of Lowa boots that I wear for work. Which have been faultless for a good few years now. The walking shoes match up to them. Good support, wide fit and very comfortable.”

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Posted 5 years ago

“best boots I've ever bought, fit perfectly, well made and should last a long time”

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Posted 5 years ago

“My second pair of comfortable functional walking shoes”

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Posted 5 years ago

“Fabulous service from Lowa, both when I purchased & when I had to return. The boots were gorgeous, looked better than they did in the picture, BUT they were so small. Sadly they had to go back and I haven't recorded because I cannot judge what size I need, think I need to go into a shop!”

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Posted 5 years ago

“Excellent product and service. Thank you”

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Posted 5 years ago

“Now on my third consecutive pair of Lowa SirkosGTX. Best footwear I’ve ever bought. Very comfortable, hard wearing and decent looking. Perfect hiking boot for me, or anybody else for that matter. Competitively priced.”

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Posted 5 years ago

“These are the second pair of walking shoes I've bought from Lowa both have been spot on, comfortable straight from the box and good to wear all day.”

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Posted 5 years ago

“Great boots!”

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Posted 5 years ago

“Excellent xxx ten stars xx.”

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Posted 5 years ago

“A second pair of identical Lowa boots because the first ones were so good! Comfortable, excellent grip and hard wearing. Rapid and efficient service too.”

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Posted 5 years ago

“Brilliant pair of boots, really comfy, really sturdy, great support on the ankle, worn them on walks but can’t wait to wear them for airsoft.”

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Posted 5 years ago

“This a hard review to write, I love Lowa boots. I ordered a pair of hiking shoes as treat, when they came there was a fault with them. Lowa do not offer an exchange service on any order. I have had to return then and then will need to reorder once I have the refund so will take around two weeks. I gave emailed their customer service three days ago and had no response. So disappointed ☹️”

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Posted 5 years ago

“This is the second pair of women's Renegade GTX Lo I have bought. Great walking shoe. The service was very good and order received within 2 working days.”

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Posted 5 years ago

“Purchased a pair of walking shoes to replace Lowa shoes which had given great service for six years but are now worn up. Excellent service from Lowa and the new shoes do not disappoint so far. The only walking shoes I have found which fit my wide feet.”

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Posted 5 years ago

“Just ordered replacement laces for my Renegade GTX Mid boots - boots and laces are very good.”

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Posted 5 years ago

LOWA UK is rated 4.7 based on 3,580 reviews