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LOWA UK Reviews

4.7 Rating 3,580 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,580 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
LOWA UK 5 star review on 5th February 2021
Mark J
12
Anonymous
Anonymous  // 01/01/2019
Brilliantly made boots for walking, hiking and hunting (HOUSTON GTX MID). Very comfortable and support in all the right places. Protection over the toe box exactly where it's needed. Only criticism is insoles move around a little too much. Great boots!!
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Posted 8 years ago
Easy order, and quick flexible delivery, boots good quality (as expected)
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Posted 8 years ago
The walking shes look great and appear to be very well made. However, the care instructions are very contradictory and confusing. I'm not really bothered about the technical jargon. I just want to know how to clean them and what to put on them and when. Just name some typical brands of products please.
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Posted 8 years ago
Having found the Renegade 11 GTX LO shoes I bought a month ago so comfortable and sturdy I bought a second pair.
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Posted 8 years ago
I'm very prone to blisters and always need to break into shoes/boots. However, the morning I received my Lowa's I hiked 15km up mountains in Switzerland, and I felt like I was wearing fluffy slippers! Perfect fit, great grip, good padding, extremely comfortable, zero blisters! Best walking boots EVER!
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Posted 8 years ago
Super efficient website, great service and products delivered promptly, free postage and packaging and returns policy.
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Posted 8 years ago
Excellent customer service
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Posted 8 years ago
Great website and prompt delivery. Very pleased with my Renegade walking boots . I have notoriously uncomfortable feet and wore them for the first time on a long walk with no blisters.
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Posted 8 years ago
Great pair of boots. Super comfortable with excellent ankle support. Quite light too 👍🏻
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Posted 8 years ago
Very nice shoes at excellent price, delivered promptly, no extra postage fees!
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Posted 8 years ago
Good and fast delivery. Excellent packaging
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Posted 8 years ago
Great fit, no rubbing.
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Posted 8 years ago
I replaced like for like. My last pair were SO comfortable from the beginning. I have worn them out having walked many hundreds of miles in them!!! My husband and friend bought them on my recommendation.... I should buy shares!!!
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Posted 8 years ago
Good product which was delivered on time
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Posted 8 years ago
I purchased a pair of Lowa Renegade Boots, it is the first pair of boots that I have bought from Lowa, I did ring them first and I had a chat with a Lady who was really nice and very helpful, I went onto the website and ordered the boots and they arrived a couple of days later. I must say I couldn't wait for them to arrive, I took them out of the box, I put on my liner sock and then my walking socks, put the boots on, and I must say they felt really comfortable, I wore them around the house for 4 days, and then I decided to do a short 3 mile walk in them, and they were Brilliant, felt so comfortable, I have done 2, 5 mile walks since and they are fine, I am so pleased that I bought them, and when the time comes that I need another pair, I shall definitely have them from Lowa.
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Posted 8 years ago
Sound products so far (2 x pr boots), useful knowledgeable support from UK, pre sales and efficient delivery
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Posted 8 years ago
Very quick and informative answers to questions about products. Phone call option for direct discussion
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Posted 8 years ago
Very quick and informative answers to questions about fit.
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Posted 8 years ago
Very good quality in a good range of colours and styles - found the correct shoe size first time using the foot size mm as listed great!
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Posted 8 years ago
So I have wanted a pair of Z-6s GTX's for over a year and finally got myself a pair, these are a real piece of kit, they do everything they say on the tin and more! Unbelievably comfortable and no matter what the situation the smile will not be wiped off your face, I have tried out alot of different boots with all different properties and these are at the top of my list, just wish I had of bought them sooner.
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Posted 8 years ago
LOWA UK is rated 4.7 based on 3,580 reviews