Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

LOWA UK Reviews

4.7 Rating 3,580 Reviews

Shipping & Delivery

Delivery Methods

Postal Service, Courier

Average Delivery Time

Within 5 Days

On-time Delivery

95%

Accurate And Undamaged Orders

98%

Customer Service

Communication Channels

Email, Telephone, Live Chat

Queries Resolved In

Under An Hour

Customer Service

4.9 out of 5

Returns & Refunds

Returns Process

Easy

“Excellent website, boots delivered promptly, fitted to size and best of all I've started to put them through their paces and I'm beyond delighted. A LOT of boot for the price as well. Seriously impressed”

Helpful Report

Posted 8 years ago

“Lowa boots are nice and narrow for me and very comfortable.”

Helpful Report

Posted 8 years ago

“It's the first pair of boots I've found, which are narrow enough for my feet. The first time I wore them, I went on a 30 mile walk with absolutely no issues, it was like walking on clouds. Highly recommend, the best boots I've had by far.”

Helpful Report

Posted 8 years ago

“I'm recovering from a broken ankle and after the cast came off I needed a comfortable and supportive boot to wear. Lowa fits the bill perfectly. Once the ankle is totally mended the Lowa boots will spend the rest of their lives hiking every day on the local fells.”

Helpful Report

Posted 8 years ago

“Boots ordered online from Lowa website. TKC Sales Ltd, the Lowa distributor in UK dispatched the boots but for some reason changed the delivery address from my home address as stated on the order! I discovered this after considerable hassle and time phoning the Royal Mail and then TKC. I have paid for the boots and received nothing.”

Helpful Report

Posted 8 years ago

We're very sorry to hear of your experience. Unfortunately the address you provided was not recognised by Royal Mail's records and this led to confusion around where to deliver your order. We hope that having quickly remedied this, you're now pleased with your purchase.

Posted 8 years ago

“Great boots, quite comfortable to wear and I like how there is actually a shoe-care manual and everything. Also I would actually say the boots came looking better than it did in the pictures which is unexpected. Overall, brilliant.”

Helpful Report

Posted 8 years ago

“Great boots, really nice in black. Best on the Market.”

Helpful Report

Posted 8 years ago

“Have to say what an excellent pair of boots, live upto the description of all terrain, in the last four days they kept my feet warm on two glaziers, while on snowmobile's and ice caving. Dry in the waterfall basins and comfortable on the valcanic sand and rocks. Exellent pair of boots cheers”

Helpful Report

Posted 8 years ago

“Xcellent service ad product”

Helpful Report

Posted 8 years ago

“Xcellentservice great shoes”

Helpful Report

Posted 8 years ago

“Very comfortable and durable. Great on my woodland walks and fishing trips. Quality product.”

Helpful Report

Posted 8 years ago

“Lovely product and great customer service. Fantastic fit, durable and great quality. I did a very long and wet walk over the Moors with no issues!”

Helpful Report

Posted 8 years ago

“Great brand, quality products that are comfortable and last.”

Helpful Report

Posted 8 years ago

“Superbly comfortable, extremely durable, stable and support! Great value for money!”

Helpful Report

Posted 8 years ago

“Bought these on a recommendation of a friend. They're perfect - just the ticket for what I need them for which is a bit of everything! I wear them to the beach to check the wind and surf and I also wear them up in the mountains. I recently went up a very wet Scafell Pike in these - they afforded me all the grip I needed, bone dry feet thanks to the Gore Tex liners and zero blisters despite only just coming out of the box a couple of days before the trip! I can now highly recommend them myself - if you buy them you won't be disappointed!”

Helpful Report

Posted 8 years ago

“Excellent service, ordered no problem and the boots arrived well packaged and promptly. Looking forward to getting out in the boots now.”

Helpful Report

Posted 8 years ago

“Got my boots quickly and they're great. Looking forward to taking them out on a hike this weekend.”

Helpful Report

Posted 8 years ago

“Brilliant service and quality product. Delighted!”

Helpful Report

Posted 8 years ago

“Great service, quick delivery and friendly advice. I'll be ordering another pair for my wife for for our next hiking trip!”

Helpful Report

Posted 8 years ago

“Expert advice, quality product purchased and great customer service throughout.”

Helpful Report

Posted 8 years ago