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LOWA UK Reviews

4.7 Rating 3,580 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,580 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
LOWA UK 5 star review on 5th February 2021
Mark J
12
Anonymous
Anonymous  // 01/01/2019
Fast, easy delivery. Purchased 3 different pairs of wide fit boots and will send 2 pairs back - hopefully the free returns are as easy as the delivery was. The wide fit Renegade boots are great. Wore them for 3 days hiking and wild camping in Scotland and they were very comfy - straight out of the box and no blisters or other pain. I have very wide feet and really struggle to find boots/shoes that fit. Very pleased. Covered some rough terrain and found the boots stable, fully waterproof and with good grip.
Helpful Report
Posted 8 years ago
Service and delivery very good and the boots are great - I have had a pair of Renegade GTXs for years, so comfortable and durable, and wanted a pair exactly the same. Unfortunately the size I ordered (and the size of my current boots) is just a bit too small, so I am returning and re-ordering a half size bigger. But the process seems very straightforward and I loe the new colours - they only came in brown last time I bought them!!
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Posted 8 years ago
Great boots, delivered in a timely manner and from the Wide last which means the toe box is large enough to accommodate my bunions. Lets hope they have as many great hikes as my last pair.
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Posted 8 years ago
Easy ordering and super fast delivery !!
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Posted 8 years ago
A good product at a good price
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Posted 8 years ago
Very speedy delivery !! Brilliant boots that have had their maiden ramble today, very comfortable with great ankle support would definitely recommend.
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Posted 8 years ago
The price and product was great
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Posted 8 years ago
The quality, style and general fit of the shoe was really excellent. Unfortunately the residual swelling on my previously broken toe joints have made this genrerous fit not wide enough for comfort. I give the shoes 5 stars but my feet score 0
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Posted 8 years ago
Better quality than Merrill.
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Posted 8 years ago
Brilliant customer service and products
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Posted 8 years ago
Excellent customer service and delivery
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Posted 8 years ago
Excellent out-of-the-box fit with very good support. If they are this good when new, they will be even better when worn-in. Well done Lowa, I'm very satisfied.
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Posted 8 years ago
Already owned a pair of outlander gtx for 3 years and am so happy with them, standing up to hard professional use. My new pair, ordered direct from lowa, were half price! A shame they are stopping making this excellent boot. Quick, hassle free delivery.
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Posted 8 years ago
Renegade have been the most comfortable walking boots with minimum"running in". I am UK9 shoe size but found size 10 the minimum required to allow for appropriate socks. I have just received my second pair,the first require new soles, after 2 years of use on tarmac and off road trips. I have calculated using my Apple Watch that the distance travelled over the period is: 1) steps per kilometre: 1200 2)average steps per day: 8000 3)average days per year: 300 The uppers are in as new condition apart from the usual colour change.
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Posted 8 years ago
Beautiful boots that are amazing quality and a great fitting too! Even given some boot creme to keep them tip top!
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Posted 8 years ago
First time buyer of Lowa. I think I will always be one from now on.
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Posted 8 years ago
I have had many pairs of walking boots but never such a comfortable, great fitting nor versatile pair as my Lowa Renegades they fit perfectly and are made from very strong materials
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Posted 8 years ago
It's early days but happy so far. The laces could do with being slightly longer for me as I have a high instep.
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Posted 8 years ago
These fitted perfectly on arrival. It took me awhile to find the wide fittings online. No breaking in required. I could not be happier!
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Posted 8 years ago
It's probably unfair of me to submit a review at this moment in time, but it's been asked of me so I will. I bought these boots as they claimed to be designed for woman with sensitive feet, plus my husband swears by this brand. They arrived very promptly and well packed. I wore them around the house for a bit and out to the supermarket and they felt very comfortable. However on their first proper outing of a short 5 mile walk I ended up with a burst blister on the little toe of one foot and sharp pain in the ball of the right foot. I think they are going to take a lot of breaking in, I'm now experimenting with different socks to see if I can improve the comfort. I bought them as I'm tracking across the Pyrenees in July - the jury is still out as to whether I take them or not, or stick with my current walking shoes which are little better than trainers but infinity more comfortable.
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Posted 8 years ago
LOWA UK is rated 4.7 based on 3,580 reviews