LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,579 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,579 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 12th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the genuine laces for my boots and they were very reasonably priced and included delivery too. The same quality and colour and strength as the originals. Great service and thank you.”

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Posted 2 years ago

“Great communication. Free and fast delivery and returns. Promotions from time to time. I had no chance to check their warranty yet.”

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Posted 2 years ago

“Superb quality walking shoes, Excellent, courteous and speedy service. I previously had a pair of these shoes which travelled the world with me for several years. I wanted a replacement pair, but mistakenly bought the wrong size online. They were accepted by return and I was refunded without fuss. I have now bought the right size and am delighted with them.”

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Posted 2 years ago

“I ordered insoles for my trusted Lowa boots after the old insoles became worn at the heels. The insoles arrived 3 days after ordering and fit perfectly!”

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Posted 2 years ago

“First class service and delivery of my walking shoes. I have both Lowa shoes and boots. Perfect fit, smart and very functional for my work.”

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Posted 2 years ago

“The purchase to delivery time was super quick. The trainer type footwear fits really well, thanks to the availability of half sizes and a good sizing guide. They are comfortable and well made without being flashy. I’m a happy customer. Thank you.”

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Posted 2 years ago

“Lowa .The boots for me Simply more . Simply the ones for.me Excellent . Flawless customer service 100 years of knowhow through for the souls of your feet and those out for adventure. Thankyou so.much”

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Posted 2 years ago

“Good website. Easy to order. returns are quick and easy.”

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Posted 2 years ago

“I ordered wide fitting but these boots are not wide fitting. I have a number of pairs of running shoes and walking boots which are wide fit and these wide fit weee not. We’ll made boot though, just not the right size for my feet.”

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Posted 2 years ago

“Very pleased with the ordering process and easy website.”

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Posted 2 years ago

“Very well made boots, great lacing system, quick to wear in, comfortable for a slightly wider foot. So far they appear to be waterproof which is something I'm very much hoping for. One down side and only because a lot of my walking is across muddy fields with my dog. The deep lugs on the sole soon fill up with mud which I can't dislodge, making the boots heavy and slippery. It needs a powerful hosepipe to remove the mud when I get home. So maybe not best for muddy walks. Overall I'm still very pleased with them. The issue maybe common with hill climbing boots being used in fields.”

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Posted 2 years ago

“I am so happy I could purchase my boots in size 2.5! Hope you will soon have more colours so I can get another pair!”

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Posted 2 years ago

“Second pair and I am very pleased with the quality, durability and fit.Great for domestic and military use.”

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Posted 2 years ago

“The first pair of boots i ordered where a little small but there was no problems sending them back as they came with a free post/ returns sticker. to avoid buying the wrong boot again i email them for advice especially as i have some orthopaedic issues. i got a very detailed reply with lots of great information and advice. Now just looking forward to my boots ariving!”

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Posted 2 years ago

“Pleased with fit..width fine...but not quite so with having to pay £30 more for having to buy a mans walking shoe which is exactly the same as the womans to get the right width...”

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Posted 2 years ago

“My Renegade boots are so comfortable, I needed new insoles, they were with me the next day and they are perfect.”

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Posted 2 years ago

“My 4th pair of Lowa Renegade trainers - always comfortable and durable if pricey”

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Posted 2 years ago

“My Husband and I both bought a pair of Lowa walking shoes. They are sturdy, durable and comfortable and look good. I really like the fact the Lowa have wide fittings and half sizes. It’s made such a difference. The ordering process and delivery was super efficient. Would definitely use them again.”

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Posted 2 years ago

“I have had these boots only a couple of months and used lightly yet they are leaking through the seams despite my using most of a tin of Lowa spray and the Lowa cream treatment. They have started leaking while walking in wet grass (not during rainfall) which is highly disappointing for what I expected to be quality boots at this price”

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Posted 2 years ago

Hi, Thanks for reaching out, but sorry to hear you're unhappy with your boots letting in water. Please do get in touch with our customer services team on enquiries@lowa.co.uk, and they will be more than happy to look into this for you. Thanks, LOWA UK

Posted 2 years ago

“Overall, very good. Can't fault them to date.”

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Posted 2 years ago

LOWA UK is rated 4.7 based on 3,579 reviews