LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.73

4.7 Rating 3,824 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,824 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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LOWA UK 5 star review on 26th January 2026

Anonymous

Anonymous // 01/01/2019

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“Great fitting shoes for narrow feet at a fabulous price”

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Posted 1 month ago

“Comfortable from the first time of wearing. Lightweight, easy to clean and good design. Accurate sizing, one review commented very slippery soles. I have worn my boots in the wet and have found them very stable no issue.”

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Posted 1 month ago

“Smashing. 4th pair.”

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Posted 1 month ago

“I ordered a new pair of the same Lowa walking shoes I have been wearing for two years - they are so dependable!”

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Posted 1 month ago

“I like them..they are helpful in winter...they are somewhat stiff as appear to made of a thin grade of aluminium with a square nylon mesh on the underside & fabric on top of soles....I think they are pretty good and when the weather finally warms up you can try an alternative pair of inserts makes your boots flexible regarding the changing seasons...steve”

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Posted 1 month ago

“Being an existing lowa walking boot wearer, I had no doubt that the boots I ordered would be True to Type, and as expected My new boots from lowa did not disappoint. Superb on line buying experience and the legendary out the box comfort,fit and finish and wear ability were as previous purchases. Highly recommend lowa walking boots.”

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Posted 1 month ago

“Great service. The walking shoes arrived quickly. Unfortunately they were too big. Returned the shoes and received the refund in a matter of days. Thank you”

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Posted 1 month ago

“On my third pair in 27 years. Love the comfort, durability.”

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Posted 1 month ago

“1st pair I have bought after asking a friend for a recommendation. Expensive but worth it. I bought this pair on a 50% discount. Will definitely recommend and buy again when I need to but have been told they are long lasting. I walk daily with my dog and so far I cannot complain. Comfy from day one. No blisters and light. Wish I’d found them sooner”

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Posted 1 month ago

“Great company with quality products and communication. Ordered 2 sizes of boots and had the refund for one pair within a week”

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Posted 1 month ago

“Best hiking boots I've owned. Didn't need any wearing in.”

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Posted 1 month ago

“Great boots very little breaking in Great quality”

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Posted 1 month ago

“Ordered online via Lowa website 17th Feb. Boots arrived 19th Feb. Great. Size was not right. Returned via post office using the supplied return label within 2 hrs of receiving them (19th Feb). Received by you 2 days later. I'm still waiting to be refunded or even notified that a refund is being processed. You say on your website that refunds will be processed in 2-3 days... I was considering ordering a different size, but this is not leaving a great impression of Lowa with me for future purchases.”

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Posted 1 month ago

“This is my second pair of Lowa walking shoes I am so pleased with them and they were delivered on time.”

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Posted 1 month ago

“Great walking shoes, great service, delivered within 2 days. Thank you.”

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Posted 1 month ago

“My second pair of Lowa boots, both are excellent quality, fit and comfort.”

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Posted 1 month ago

“My order arrived promptly and well packaged.”

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Posted 1 month ago

“I bought these because I wanted some light ankle boots for walks in the Lake District and Yorkshire Dales. They were comfy out of the box really waterproof and great for the walks around Borrowdale this week.”

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Posted 1 month ago

“Excellent Customer Service”

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Posted 1 month ago

“Boots were ordered on the 15th Feb, with a delivery date of the 19th-23rd. It’s now the 25th and boots still not arrived”

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Posted 1 month ago

Hi Patrick, Thanks for the review, but I think there might have been some confusion here. The Taurus boots from this order were ordered on the 8th Feb, and the tracking shows they were delivered on the 10th. If you haven't done so already, do reach out to the team on orders@lowa.co.uk and they will be able to discuss this further. Thanks, LOWA UK

Posted 1 month ago

LOWA UK is rated 4.7 based on 3,824 reviews