Logs Online Reviews

Name: Logs Online
Address: Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead, Liverpool
Rating: 4.71

4.7 Rating 1,969 Reviews

94 %

of reviewers recommend Logs Online

4.7

Based on 1,969 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

About Logs Online:

Welcome to Logs Online - Your Trusted Source for Quality Firewood in the UK

At Logs Online, we are passionate about providing top-notch firewood solutions to our valued customers across the UK. As an e-commerce business specializing in firewood, we understand the importance of reliable, high-quality fuel for your fires, stoves, pizza ovens, and more. With a strong commitment to customer satisfaction, sustainability, and convenience, we have become a trusted name in the industry.

Our mission is simple: to offer premium firewood products that deliver exceptional performance, while also ensuring responsible sourcing and environmental stewardship. We go the extra mile to bring you the finest selection of kiln dried hardwood logs, ensuring optimal moisture content and maximum heat output.

What sets us apart is not just the quality of our products, but also the level of service we provide. With our user-friendly online platform, you can easily browse, select, and order your preferred firewood products from the comfort of your home. Our secure and efficient delivery service ensures that your logs arrive promptly and in perfect condition.

We take pride in our sustainable practices and are actively involved in initiatives such as One Tree Planted, where we contribute to reforestation efforts with every firewood order placed. Additionally, our commitment to meeting environmental standards is exemplified by our compliance with the DEFRA 'Ready to Burn' mark, ensuring our logs are clean-burning and environmentally friendly.

Whether you're looking to create a cozy ambiance in your home, enjoy outdoor cooking with a pizza oven, or simply need a reliable fuel source for your stove, we have the perfect firewood options to suit your needs. Our extensive range of products, including kiln dried hardwood logs, kindling, and firelighters, are carefully selected and sourced from reputable suppliers who share our values.

Visit Website

Phone:

03332203413

Email:

sales@logsonline.co.uk

Location:

Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead
Liverpool
CH41 1HW

Logs Online 5 star review on 19th July 2026

Logs Online 5 star review on 14th May 2024

Julian

Anonymous

Anonymous // 01/01/2019

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“Good quality wood at a reasonable price and delivered on time with an helpful delivery driver,👍”

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“We've used these guys multiple times simply because how impressed we are with the quality of the wood and the delivery service.”

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“Brilliant service and price. 80 bags of compost speedily delivered to a remote location at a price that was better than any other company.”

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“As usual brilliant service and delivery”

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“Logs great. Delivery was a problem.”

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“Excellent product and prompt delivery service. Delivery driver was extremely helpful. 😊”

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“Excellent product; really good quality kiln dried logs. They burn slow and hot in my log burners. Also, customer service is very good indeed. I would recommend using the online chat to resolve any queries you might have. They are extremely helpful.”

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“I like getting logs in recyclable boxes rather than plastics bags of nets. 20kg box is a good size to carry. Logs are good soze and the right length to bit in our living room storage rack. Other suppliers have been too short and fall out! Reasonable price too.”

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“Very quick delivery logs burn well”

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“The logs are excellent, however delivery could have been better as they were sent via The Pallet Network who missed the delivery twice”

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“Easy to order and very quick delivery Thank you”

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“Excellent service from start to finish. Highly recommend!”

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“The team are so helpful and provide quick delivery!”

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“The logs are of differing sizes which eases lighting and the choice of log types and bag size is vast. It's a shame that the drop bags don't get recycled.”

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“Brilliant ordered delivered no probs”

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“Very, very pleased with the delivery. The oak, which I receive, burns very well and leaves little ash. My only gripe would be to say that there are too many smaller pieces. Small pieces are great at start up, but I'd like a greater percentage of larger pieces please. (I can always cut them down.)”

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“Good quality logs that were very dry and delivered promptly . Would buy again.”

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“Great product, ready to burn and perfect size. Delivery delayed but sorted for weekend.”

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“Great logs burn well ordered more thanks.”

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“Excellent quality logs, easy to order and delivery service is second to none. This was my second order and I will definitely be ordering again”

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Logs Online is rated 4.7 based on 1,969 reviews