Logs Online Reviews

Name: Logs Online
Address: Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead, Liverpool
Rating: 4.71

4.7 Rating 1,968 Reviews

94 %

of reviewers recommend Logs Online

4.7

Based on 1,968 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Logs Online:

Welcome to Logs Online - Your Trusted Source for Quality Firewood in the UK

At Logs Online, we are passionate about providing top-notch firewood solutions to our valued customers across the UK. As an e-commerce business specializing in firewood, we understand the importance of reliable, high-quality fuel for your fires, stoves, pizza ovens, and more. With a strong commitment to customer satisfaction, sustainability, and convenience, we have become a trusted name in the industry.

Our mission is simple: to offer premium firewood products that deliver exceptional performance, while also ensuring responsible sourcing and environmental stewardship. We go the extra mile to bring you the finest selection of kiln dried hardwood logs, ensuring optimal moisture content and maximum heat output.

What sets us apart is not just the quality of our products, but also the level of service we provide. With our user-friendly online platform, you can easily browse, select, and order your preferred firewood products from the comfort of your home. Our secure and efficient delivery service ensures that your logs arrive promptly and in perfect condition.

We take pride in our sustainable practices and are actively involved in initiatives such as One Tree Planted, where we contribute to reforestation efforts with every firewood order placed. Additionally, our commitment to meeting environmental standards is exemplified by our compliance with the DEFRA 'Ready to Burn' mark, ensuring our logs are clean-burning and environmentally friendly.

Whether you're looking to create a cozy ambiance in your home, enjoy outdoor cooking with a pizza oven, or simply need a reliable fuel source for your stove, we have the perfect firewood options to suit your needs. Our extensive range of products, including kiln dried hardwood logs, kindling, and firelighters, are carefully selected and sourced from reputable suppliers who share our values.

Visit Website

Phone:

03332203413

Email:

sales@logsonline.co.uk

Location:

Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead
Liverpool
CH41 1HW

Logs Online 5 star review on 19th July 2026

Logs Online 5 star review on 14th May 2024

Julian

Anonymous

Anonymous // 01/01/2019

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“Excellent service & Delivery. Thank you.”

Helpful Report

“The pallet of logs was a generous size and the logs themselves are lovely to burn and smell great. The only negative thing was the driver who delivered them, who was in a bad mood because he couldn't bring lorry in the drive. Next time I will order the bags of blocks rather than the pallet, as I didn't factor in the logistics of it. Other than that would highly reccommend!”

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“Very pleased with our logs. All packed neatly in nets for easy storage. The delivery man was very nice and wheeled the pallet as far as he could in the back garden. This was a great help.”

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“Really good logs, easy to order, fast delivery, great communication. Driver friendly and unloaded logs with a smile. What more could I want thank you ;-)”

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“First time I’ve used Logs Online and couldn’t fault the service from ordering through to delivery. Highly recommend !”

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“Easy ordering.Punctual delivery.Helpful driver.”

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“Logsonline have great customer support. The logs I ordered arrived quickly despite a few typos on my order! I will definitely use them again.”

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“Great product, quick on time delivery.”

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“Good quality dry wood delivered promptly.”

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“Best quality log delivery I’ve ever had. Fantastic. Thank you.”

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“Items came very well packaged and pretty quick delivery, very happy”

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“Simple ordering process and logs arrived on time. Logs are excellent quality and very dry so lighting is easy. Will definitely order again.”

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“Great on time delivery no problems.”

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“Excellent product and prompt, efficient service and delivery. I will definitely use logs online again.”

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“Easy to order. Good communication and quick delivery.”

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“Well priced logs Delivered promptly. Good quality product. Good communication.”

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“I was very pleased with Logs Online but unfortunately the deliverers failed to put both bags on the first lorry. They did however deliver the second bag within a couple of hours.”

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“Great service. Delivery was quick and smooth. Very impressed. Will order again next year!”

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“Excellent customer service from these guys. I accidentally put the wrong date in for delivery, so was waiting for longer than the 3-5 business days. When I contacted them (with about 2 logs left!), they rushed the delivery up for me and I had the wood the next day. Wood great quality and delivered in waterproof sheeting (important in Ireland!). Thanks, Fergal!”

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“Service first class and logs great quality.”

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Logs Online is rated 4.7 based on 1,968 reviews