Just Artificial Group Ltd Reviews

Name: Just Artificial Group Ltd
Address: Upper Offices,Old Grand Garage,Thornton Road, Upper Offices,Old Grand Garage,Thornton Road, Lancashire
Rating: 4.29

4.3 Rating 1,193 Reviews

81 %

of reviewers recommend Just Artificial Group Ltd

4.3

Based on 1,193 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About Just Artificial Group Ltd:

Leading UK Retailer of Artificial Plants, Replica Trees, Silk Flowers and all related accessories. Established in 2004.

Secure Online and Telephone ordering. WorldWide Delivery. All major Debit and Credit cards taken.

We sell to everyone from the personal home user shopper, offices, hospitality and retail sectors right through to major chains and franchises, businesses, contractors, and multi National companies.

Visit Website

Phone:

01524858888

Email:

sales@justartificial.co.uk

Location:

Upper Offices,Old Grand Garage,Thornton Road,
Upper Offices,Old Grand Garage,Thornton Road
Lancashire
LA4 5PB

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Just Artificial Group Ltd 5 star review on 25th February 2026

Susie P

Just Artificial Group Ltd 5 star review on 15th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Plants are very good and look real. The plant pot was smashed when it arrived in the parcel. Other than that I can recommend.”

Helpful Report

“Described as trailing but wasn’t so sent back”

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“Beautiful flowers that look so realistic.”

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“Responded well to call to advise them that delivery promise hadn’t been adhered to. Had delivery within two days of that call.”

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“Bought the trailing English Ivy & White Petunia to dangle off the windowsill in the hallway & disguise the vertical telephone cable beneath it. Did the trick beautifully! The ivy in particular looks so realistic Worth paying a bit more for these quality products rather than the fake-looking plastic ones seen elsewhere. Had enough petunias remaining to make a tall, slim display in the main bedroom. Delighted!”

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“Beautiful flowers well packaged. A small criticism is that delivery could have been faster. I waited 10 days BUT the quality is great!”

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“Good website, easy to use and with with plenty of choice. Delighted with the both the trailing Ivy and Boston Fern. Don't be disappointed when you first open your package as five minutes spent teasing and separating the hanging stems turn the product into a lovely, realistic plant.”

Helpful Report

“Love my red gerberas, the perfect addirtion to our upcycled cabinet. They look and feel so very real. Easy to trim to required length with some wire cutters. Would definitely buy from you again and recommend to others. Thank you! Carrie x”

Just Artificial Group Ltd 5 star review on 20th November 2020

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“I’m really happy with this company. I ordered fake greenery to cover my balcony and it looks wonderful. Excellent quality and arrived quickly and well packaged. I highly recommend them.”

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“I purchased a little Moorcroft Rennie Mackintosh vase for my partner on her birthday and needed some little artificial roses so that she had something to put in temporarily. She is so delighted with the two silk roses that I bought from Just Artificial that she intends to leave them in the vase forever. Thank you.”

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“Lovely quality flowers - I'm so pleased with my purple poppies. I'd definitely recommend Just Artificial.”

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“These artificial poppies were perfect. A very good colour and a decent length of stem. They were bought to create an arrangment for Armistice Sunday (mixed with real foliage). The poppies were much admired.”

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“The paradise flowers was for a friend she was more than happy with them came nicely packed and quick delivery”

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“Really happy with my purchase and fast delivery”

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“Very pleased with my choice of flower, however the company needs to review how they pack to send to customers. They were delivered but there was no protection in the box so my flowers were flattered. They came back to life when I put them in my vase and room temperature”

Helpful Report

“What fantastic service. Dont normally write reviews but this is a great company. I placed an order for 2x trees. Only to realise l ordered the wrong ones. They really made the process so easy to change and keep me well I formed on the states of my order. When my trees arrived they were better then what l expected. I absolute li e my tress and they look amazing. Great product, Value, quality and most important the service. Would recommend to all my friends and family.”

Just Artificial Group Ltd 5 star review on 19th November 2020

Helpful Report

“First time I have used this company and they are very good at keeping you updated and also the delivery and the product was excellent”

Helpful Report

“Very slow delivery, even taking into account the current COVID19 situation. I was expecting a top quality product but I have found better quality items in stock at my local garden centre.”