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Just Artificial Group Ltd Reviews

4.3 Rating 1,185 Reviews
81 %
of reviewers recommend Just Artificial Group Ltd
Company Reviews Metrics Info
4.3
Based on 1,185 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Just Artificial Group Ltd Reviews

About Just Artificial Group Ltd:

Leading UK Retailer of Artificial Plants, Replica Trees, Silk Flowers and all related accessories. Established in 2004.

Secure Online and Telephone ordering. WorldWide Delivery. All major Debit and Credit cards taken.

We sell to everyone from the personal home user shopper, offices, hospitality and retail sectors right through to major chains and franchises, businesses, contractors, and multi National companies.

Visit Website

Phone:

01524858888

Email:

sales@justartificial.co.uk

Location:

Upper Offices,Old Grand Garage,Thornton Road,
Upper Offices,Old Grand Garage,Thornton Road
Lancashire
LA4 5PB

Write Your review

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Anonymous
Unverified Reviewer
“AVOID AT ALL COSTS!!! Placed an order through just artificial with a confirmation they the order would be dispatched on 1/9/20. It’s now the 25th September and I have made contact with them a few times to chase my order up to now be told that it’s not going to get her for another couple of days (despite me saying I needed the items for this weekend) it could be Monday or Tuesday it’s with Hermes (speaks volumes) however the tracking they sent says that it’s not even with the courier yet. No apology, or them trying to reconcile the issue. Said I can’t have a refund until they get the item back (which I will them have to pay postage). Look elsewhere for items, shocking customer service”
Helpful Report
Christine W
Verified Buyer
“Flowers were as ordered, make ideal display long term for home or for a headstone.”
Helpful Report
Lynne A
Verified Buyer
“Very beautiful flowers ordered 2 bouquets one black roses one blue roses they look real and are perfect delivery was quick and customer service more than helpful especially if flowers needed in a short time.Great company”
Helpful Report
Anonymous
Verified Buyer
“Artificial sweet peas arrived quickly and were well packaged. Although not the cheapest, quality was very good. A nice thick bunch, which look very realistic.”
Helpful Report
Beenish C
Verified Buyer
“Very good quality looks real overall 5 star”
Helpful Report
Anonymous
Verified Buyer
“Bought faux succulents and I’m very pleased with them. They are a good price to.”
Helpful Report
Kath S
Verified Buyer
“Bought this item to make wall tile backdrop and it was ideal for my needs quick delivery would definitely buy from just artificial limited again and would definitely recommend thank you. Kath”
Helpful Report
Anonymous
Verified Buyer
“Perfect, look so real.”
Helpful Report
Anonymous
Unverified Reviewer
“They have beautiful flowers and very reasonably priced very well packaged and good delivery time.but trying to get a refund is terrible.they need to up better contact with their customers to keep them happy to keep coming back to them.”
Helpful Report
Hello Anna, as advised in our many emails to you accounts will refund you within 7 days of the refund request. Sorry to see that despite all your other positive comments that this equates to us only getting a 1 star review from you.
Keri C
Verified Buyer
“I'm not very green-fingered and house plants/flowers never seem to last long with me. The flowers and plants I've purchased are of a good quality and look really life-life, they look really beautiful in my home and brighten the place up lovely.”
Helpful Report
Lynne H
Verified Buyer
“pleased with my two pansy hanging baskets. Very life like. One hanging chain missing but I’ve got spares.”
Helpful Report
Nikki C
Verified Buyer
“Great product and good value for money! Hanging fern works really well in my macrame hanging planter!”
Helpful Report
Gillian C
Verified Buyer
“Fantastic service & beautiful realistic flowers will definitely order again”
Helpful Report
Elaine D
Verified Buyer
“Very Happy with my artificial lilies , disappointed it took two weeks to arrive , i had to chase up only to be told they were sending them out that day, this was 9 days after i placed and paid for my order I needed 2 more lilies so paid £11 for Next Day delivery and didn't get this order till two days later , i have emailed but no one has got back to me and that was last week , Disappointing”
Helpful Report
Margaret A
Verified Buyer
“Three bunches of mixed colour silk sweet peas ordered as a gift for my sister who is unsuccessfully trying to grow some in her garden. She was delighted with the quality of the silk ones, says they are very lifelike.”
Just Artificial Group Ltd 5 star review on 27th August 2020
Helpful Report
Anonymous
Verified Buyer
“Was looking for decent hanging baskets as fed up with throwing away real ones. Very happy with what we bought, they look fabulous and very realistic 👍🏻”
Just Artificial Group Ltd 5 star review on 25th August 2020
Helpful Report
Anonymous
Verified Buyer
“Ordered daisies for a vase in my new home. Delivered very quickly and matched the description given on the website.”
Helpful Report
Anonymous
Verified Buyer
“Ordered two Monstera Leafs. Too a long time to arrive and packaged poorly. Leaves all scrunched up and bent. Leaf looks quite life-like but the junction between stem and leaf looks fake. They look like the two separate parts that they actually are which is a shame. For these reasons I do tHonk I will be ordering anything from this company again.”
Helpful Report
Lesley E
Verified Buyer
“I'm really pleased with my rose gold Manzanita tree - it looks great against the sparkly wall in my bathroom. There were problems with delivery, but these were caused by Hermes rather than Just Artificial, and it was worth the wait”
Helpful Report
Sue J
Verified Buyer
“Arrived lovely packed, beautiful plant”
Helpful Report
Just Artificial Group Ltd is rated 4.3 based on 1,185 reviews
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