Just Artificial Group Ltd Reviews

Name: Just Artificial Group Ltd
Address: Upper Offices,Old Grand Garage,Thornton Road, Upper Offices,Old Grand Garage,Thornton Road, Lancashire
Rating: 4.29

4.3 Rating 1,187 Reviews

81 %

of reviewers recommend Just Artificial Group Ltd

4.3

Based on 1,187 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About Just Artificial Group Ltd:

Leading UK Retailer of Artificial Plants, Replica Trees, Silk Flowers and all related accessories. Established in 2004.

Secure Online and Telephone ordering. WorldWide Delivery. All major Debit and Credit cards taken.

We sell to everyone from the personal home user shopper, offices, hospitality and retail sectors right through to major chains and franchises, businesses, contractors, and multi National companies.

Visit Website

Phone:

01524858888

Email:

sales@justartificial.co.uk

Location:

Upper Offices,Old Grand Garage,Thornton Road,
Upper Offices,Old Grand Garage,Thornton Road
Lancashire
LA4 5PB

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Just Artificial Group Ltd 5 star review on 15th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm afraid that, after some time, I have still not received my order and, despite allowing for a little delay owing to the current problems, have virtually given up all hope of seeing it.”

Helpful Report

Hello, very sorry to hear this, this is the first we have heard of your parcel not arriving, we wish you had contacted us first to enable us to look into it and resolve for you before leaving the review. As per our email to you just now we are sending another out to you as it looks like it has been lost with the courier, we will claim with them. Our apologies for this, hopefully this resolves to your satisfaction.

“Excellent product and good service with speedy delivery. Created some really good conifer forestation for the Snogglington Valley Light Railway.”

Just Artificial Group Ltd 5 star review on 6th July 2020

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Wow, that is absolutely amazing, looks brilliant and thank you so much for uploading the photos and a video. Love the Light Railway - fantastic!

“Very pleased with the beautiful poppies, look very real. Very satisfied from 'Just Artifical' from purchase to delivery. Would highly recommend.”

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Thank you very much, you are welcome!

“Lovely real-looking flowers, excellent customer service and communications. Arrived within a few days of the estimated timescale given. I'd highly recommend”

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Really pleased to hear that Sarah-Jo, thank you and stay safe!

“beautifully made high quality product. I would have awarded 5* but delivery was a bit slow (although it is still lockdown so probably not their fault). My one grumble was that the roses could have been packed better, they had obviously moved around and the leaves were folded and bent. Could improve the packaging.”

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“Very realistic hanging basket , good quality and delivered within the two weeks stated.”

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“I waited quite a few weeks for my hanging baskets, I emailed after 3 weeks to ask if it was on its way, I got a message straight away telling me it would be with me a few days later, it came 4 days later. The baskets are packaged in a cardboard box nothing else so you do have to tidy up what’s messed up in transit, I had to bring inside when high winds were blowing bits off, pleased with the product but quite expensive for what you get.”

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“Still waiting for artificial to get back to me Communicated all 3 still no joy.”

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“Very pleased with my silk gerberas. Thank you”

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“Just what I needed thank you”

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“Ordered my plant ... arrived promptly. Beautiful and so realistic! Very pleased and would definitely buy from again .”

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“Only two words are needed....... Just Fabulous”

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“Not very happy with delivery”

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“No complaints, delighted with the natural effect and quality”

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“:))))))))))”

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“Great quality and service was excellent even coming out of lockdown would buy again.”

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“I recently ordered the 90cm River Grass from Just Artificial. I’m more than pleased with my purchase which is of great quality and looks so realistic. Recently moved house and wanted this plant for a rather lonely looking corner, it’s find the job very well indeed!! Thank you Just Artificial”

Just Artificial Group Ltd 5 star review on 26th June 2020

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“The plant was not as valuptious as i thought it would be but happy and the pot is gorgious”

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“Excellent flowers just what I wanted and even in these hectic times delivery was quick many thanks”

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“Flowers look really good in display. Sadly a few issues with courier but company dealt with it quickly and replaced my order. Good service thanks”

Helpful Report

Just Artificial Group Ltd is rated 4.3 based on 1,187 reviews