Just Artificial Group Ltd Reviews

Name: Just Artificial Group Ltd
Address: Upper Offices,Old Grand Garage,Thornton Road, Upper Offices,Old Grand Garage,Thornton Road, Lancashire
Rating: 4.29

4.3 Rating 1,240 Reviews

81 %

of reviewers recommend Just Artificial Group Ltd

4.3

Based on 1,240 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Just Artificial Group Ltd:

Leading UK Retailer of Artificial Plants, Replica Trees, Silk Flowers and all related accessories. Established in 2004.

Secure Online and Telephone ordering. WorldWide Delivery. All major Debit and Credit cards taken.

We sell to everyone from the personal home user shopper, offices, hospitality and retail sectors right through to major chains and franchises, businesses, contractors, and multi National companies.

Visit Website

Phone:

01524858888

Email:

sales@justartificial.co.uk

Location:

Upper Offices,Old Grand Garage,Thornton Road,
Upper Offices,Old Grand Garage,Thornton Road
Lancashire
LA4 5PB

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Just Artificial Group Ltd 5 star review on 16th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SHOCKINGLY POOR!! Don’t touch them. I ordered a birthday gift for my father. After the delivery date had passed I heard nothing. Unable to make contact with this dreadful company, they hid behind the third party company I’d ordered through. They blamed the courier company, however, when I asked them to confirm the courier service they couldn’t give me one Complete let down 👎🏻”

Helpful Report

“Sent me the wrong products. So frustrating. You have one job as a retailer - deliver what the customer has bought.”

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“After a wait I finally received a refund for the flowers that were incorrectly sized on the website - now corrected I’m told. A good result.”

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“Wow I am so impressed with the quality of the hanging baskets! Surpassed my expectations. Especially the Petunia Mixed Hanging Basket, incredibly realistic and a really good size. Beautiful. I thought the baskets were quite expensive but really glad I risked an order and now I have seen the quality I am really happy with the value for money. You can tell they aren't real if you look carefully, but they are brightening up my patio. I fail to keep hanging baskets alive as they dry out so quickly so these are a good solution for me. Delivery took a while but not any longer than stated at time of purchase.”

Helpful Report

“The good. polite and courteous , prices are good as are products if you receive them. The bad.. delays and repeatedly having to email the same emails to get a response...followed by broken promises, The story..Ordered on 22 July.. and after several emails ( and repeatedly sending various emails due to non reply and non delivery of item)and promises of delivery, on 02 august I decided Enough was enough.(load of gubbins on product page saying 7 days delivery.) 11 days after waiting and still zero item I sent an email to cancel the order If they couldn’t dispatch today. Clearly they couldn’t but they could not refund straight away either.. because apparently it’s gone to accounts to process the refund.. god only knows how long that’s going to take so I better open a PayPal case.. beware of the excuses .”

Helpful Report

“The good. polite and courteous , prices are good as are products if you receive them. The bad.. delays and repeatedly having to. Entail the same emails to get a response...followed by broken promises, The story..Ordered on 22 July.. and after several emails ( and repeatedly sending various emails due to non reply and non delivery of item)and promises of delivery, on 02 august I decided Enough was enough.(load of gubbins on product page saying 7 days delivery.) 11 days after waiting and still zero item I sent an email to cancel the order If they couldn’t dispatch Ed today. Clearly they couldn’t but they could refund straight away either.. because apparently it’s gone to accounts to process the refund.. god only knows how long that’s going to take so I better open a PayPal case.. beware of the excuses .”

Helpful Report

“Disappointed with the flowers, they were expensive and looked artificial. They were in a poly bag inside a medium thickness cardboard box which was crumpled in the hands of Hermes delivery service. Yes, the service from Just Artificial was OK given the pandemic, but I won’t be using them again.”

Helpful Report

“Item as described, very decorative and well made. Delivered in good time, very pleased. Please delete my previous review for this company as it was by mistake on my part for which I apologise.”

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“Lovely flowers and colours”

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“I am very pleased with my order of 3 succulents in copper pots. They are of excellent quality and look very real. They will make an excellent accessory in my new tropically inspired bedroom!”

Helpful Report

“Delighted with my deluxe hanging basket - very effective. Courier delivery took a bit of time though from when I was advised it was on it's way but Scottish Highlands doesn't seem to register as the UK with carrier companies !! Worth the wait though - will order again. Thank you.”

Helpful Report

“Absolutely delighted with my second order as so well made and the stems look stunning. I have used inside & outside my home. I would have no hesitation in recommending this Company.”

Helpful Report

“Very happy with my purchase and would definitely shop with this company again. The website was easy to navigate, my order arrived promptly and was pleased with the quality of the products purchased. I would recommend this company and I will certainly be using them again.”

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“My purchase turned up and was well packed and in good condition. It now looks lovely outside my front door. Thank you.”

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“Hate artificial flowers. However love these❣️”

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“Thank you....I am so pleased with my lavender bunches. They are realistic and bring a calm feeling to my room.”

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“Hi very expensive for what they are would not buy again.”

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“Sent for a few flowers, delivered quickly, box was in poor condition, squashed in the middle but ok where the flower heads were so all good. Flowers lovely colour and good quality, happy with purchase.”