Just Artificial Group Ltd Reviews

Name: Just Artificial Group Ltd
Address: Upper Offices,Old Grand Garage,Thornton Road, Upper Offices,Old Grand Garage,Thornton Road, Lancashire
Rating: 4.29

4.3 Rating 1,193 Reviews

81 %

of reviewers recommend Just Artificial Group Ltd

4.3

Based on 1,193 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About Just Artificial Group Ltd:

Leading UK Retailer of Artificial Plants, Replica Trees, Silk Flowers and all related accessories. Established in 2004.

Secure Online and Telephone ordering. WorldWide Delivery. All major Debit and Credit cards taken.

We sell to everyone from the personal home user shopper, offices, hospitality and retail sectors right through to major chains and franchises, businesses, contractors, and multi National companies.

Visit Website

Phone:

01524858888

Email:

sales@justartificial.co.uk

Location:

Upper Offices,Old Grand Garage,Thornton Road,
Upper Offices,Old Grand Garage,Thornton Road
Lancashire
LA4 5PB

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Just Artificial Group Ltd 5 star review on 25th February 2026

Susie P

Just Artificial Group Ltd 5 star review on 15th May 2024

Anonymous

Anonymous // 01/01/2019

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“Gerbera: Perfect colours as advertised, perfect long blooms. Quick delivery and perfect communication.”

Helpful Report

“EXELENT SOOOO REAL LOOKING”

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“Delivery was slower than i'd hoped for (6 days) given we're in the age of "next day". You'll notice the delivery questions below do not give that option. Its either within 5 or over 7 so thats what i had to select. The poppies i purchased are a good size and lovely colours. The flower heads are realistic but the stems and foliage do look and feel like p!astic. Others i've purchased elsewhere for a similar price are more realistic in that regard.”

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“Gorgeous flowers and grasses. There was a small hiccup with my order but they went above and beyond to rectify this, extra stems and next day delivery. Customer service at its best. Will definitely use again.”

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“Great quality, speedy delivery Friendly staff”

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“I was really happy with my artifical plant, looks stunning and not at all plastic-y. I was also really impressed with the customer service as 1 of my ordered items wasn't available. Prompt and really courteous feedback from a staff member (Vincent?). Great purchasing experience. Definitely shop here again.”

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“Product was of excellent standard and accurately described”

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“Great service would highly recommend just artificial. Top class, Vincent and Amanda couldn't do enough ⭐⭐⭐⭐⭐”

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“Horrendous service Can’t comment on quality as haven’t received my items yet! Ordered 3 Ivy plants that were in stock on 30th dec Shop reopened on 2 jan Still waiting on 9th Jan and been told it’ll be another week and a half! Ridiculous and Charging £5 for postage Never again - asked for refund now!”

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“This plant is not made of silk. It’s plastic, and looks like plastic. I’m currently complaining to JustArtificial about this and I’m waiting for them to get back to me. Don’t buy it - it looks plastic-ey and cheap.”

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“The quality of the wreath was very poor and very disappointing. I was ecp Bought for a grave which made it even more upsetting. The peony was lovely.”

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“Bonsai - great item, looks great in the kitchen, very realistic, very pleased with item.”

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“I cannot recommend this company! An order was placed on the 15th November, advised there would be a delay as an item was out of stock, then advised a further delay. I asked for the stock items be delivered and the missing item to be refunded to my credit card - I am still waiting the refund!!!”

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“Full and beautifully realistic hanging basket. Thank you its perfect looks amazingly real.”

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“Nice ivy.”

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“The tree arrived in a battered box , the tree itself was rusty, completely a reject,”

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“Good service”

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“We hadn't considered any artificial box trees in the past, but when several of our long established trees died we looked into what was available. The Just Artificial trees were a cut above all the others we looked at. Their variegated appearance is excellently done, as is the very natural shaping. We're delighted with them . Delivery was also swift and packaging very good.”

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“Not actually received my goods yet, very slow service. Iexpected them earlier, so the thing I needed them for has been and gone, so I'll be making a return!”

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“very pleased with the tree we have received it compliments our library area for the children”

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Just Artificial Group Ltd is rated 4.3 based on 1,193 reviews