Just Artificial Group Ltd Reviews

Name: Just Artificial Group Ltd
Address: Upper Offices,Old Grand Garage,Thornton Road, Upper Offices,Old Grand Garage,Thornton Road, Lancashire
Rating: 4.29

4.3 Rating 1,232 Reviews

81 %

of reviewers recommend Just Artificial Group Ltd

4.3

Based on 1,232 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email

About Just Artificial Group Ltd:

Leading UK Retailer of Artificial Plants, Replica Trees, Silk Flowers and all related accessories. Established in 2004.

Secure Online and Telephone ordering. WorldWide Delivery. All major Debit and Credit cards taken.

We sell to everyone from the personal home user shopper, offices, hospitality and retail sectors right through to major chains and franchises, businesses, contractors, and multi National companies.

Visit Website

Phone:

01524858888

Email:

sales@justartificial.co.uk

Location:

Upper Offices,Old Grand Garage,Thornton Road,
Upper Offices,Old Grand Garage,Thornton Road
Lancashire
LA4 5PB

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Just Artificial Group Ltd 5 star review on 16th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality and service was excellent even coming out of lockdown would buy again.”

Helpful Report

“I recently ordered the 90cm River Grass from Just Artificial. I’m more than pleased with my purchase which is of great quality and looks so realistic. Recently moved house and wanted this plant for a rather lonely looking corner, it’s find the job very well indeed!! Thank you Just Artificial”

Just Artificial Group Ltd 5 star review on 26th June 2020

Helpful Report

“The plant was not as valuptious as i thought it would be but happy and the pot is gorgious”

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“Excellent flowers just what I wanted and even in these hectic times delivery was quick many thanks”

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“Flowers look really good in display. Sadly a few issues with courier but company dealt with it quickly and replaced my order. Good service thanks”

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“I ordered a hanging basket for my mums birthday. I contacted them as it was nearing her birthday and hadn’t been shipped. They replied promptly and shipped it to me in time. It was packaged well and exactly as described. It was well worth the money. I would recommend this company and would order from them again.”

Helpful Report

“I recently moved to a new apartment and have a lovely big corner window floor to ceiling. It just needed something to enhance it. I found the very thing at Just Artificial....their 90cm River Grass. I am so pleased with my purchase and would highly recommend the company for their service and quality product. Will definitely be purchasing from them again. Finally a special thank you to Vincent gor his customer care 😀”

Helpful Report

“Waiting for my order since 31st May. 2 e mails sent but no reply and don’t pick up the phone”

Helpful Report

Hi Helen, Thank you for your review and we are very sorry to see this. As per our website states on every page and in the basket and checkout procedure - we are currently not manning the phones due to reduced staff as per Government Guidelines to keep our staff and customers safe due to Covid-19. We are dealing with electronic communication only. We have since emailed you back with an update as your 1st email went to spam. Apologies for the delays but during these difficult times for everyone we are doing the best we can with a reduced workforce and in geenral offering a good service, however we apprecitate that sometimes things go wrong. We do also appreciate our customers patience and understanding during these times. Stay safe.

“The long wait was well worth it The 2 of them met my expectations. My neighbour thinks they are really pansies. They have withstood the recent high winds and rain”

Helpful Report

Thank you very much, we love it when our amazing products fool neighbours and family alike! Stay safe.

“I ordered the mix purple tulips. They are absolutely beautiful and look so rssl”

Helpful Report

Thank you Diane, we really appreciate your kind comments and review. Stay safe.

“Love my wee arrangement of flowers. They look beautiful sitting on my window ledge in my living room. Would highly recommend.”

Helpful Report

Hi Tracy, thank you very much for your kind review, pleased to hear that. Stay safe.

“Can’t give you a review as no delivery yet.”

Helpful Report

Sorry to hear that John, as per our dispatch email of the 16th said your order was shipped with Hermes tracking number 1661081248641585 and on our reply to you a day ago we sent you a tracking link showing the delivery was almost with you. We will chase this up now for you and it should be there any day. Stay safe.

“Gorgeous quality flowers. Four stars simply because delivery was much longer than expected.”

Helpful Report

Thank you Marsha, really happy you love your flowers, apologies for the delayed delivery, some delays with stock have occured out of our control due to Covid-19 but we are doing all we can to try and avoid this. Stay safe.

“Lovely looking Gerberas. Arrived on time and in perfect condition. Very happy.”

Helpful Report

“The wall baskets I purchased from Just Artificial were fantanstic! Everyone admired them in the garden, and they think they are real!!!”

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“I received my Just Artificial hanging basket last week. It is beautiful, thank you. My neighbour and my son were convinced that it was planted with real flowers. It is great for me now that I’m not so able to plant my hanging baskets and water them regularly.”

Helpful Report

“Perfect in the large vase I had very realistic and colors are bright and fresh. Delivery was as expected.”

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“Tried to contact your company twice by phone and e mail about a second order with no reply.”

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“Love these boxes!. But did ask about fixing them down. Received very prompt reply and useful sensible advice from Just Artificial. So thank you.”

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“Ordering was easy, otems have arrived and since they are in an area high up and not able to be closely inspected they look prerty good. Only downside was the timescale for delivery..it took longer than i expected but overall a good experience.”

Just Artificial Group Ltd 4 star review on 20th June 2020

Helpful Report

Just Artificial Group Ltd is rated 4.3 based on 1,232 reviews