Just Artificial Group Ltd Reviews

Name: Just Artificial Group Ltd
Address: Upper Offices,Old Grand Garage,Thornton Road, Upper Offices,Old Grand Garage,Thornton Road, Lancashire
Rating: 4.29

4.3 Rating 1,187 Reviews

81 %

of reviewers recommend Just Artificial Group Ltd

Company Reviews

Metrics

Info

4.3

Based on 1,187 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About Just Artificial Group Ltd:

Leading UK Retailer of Artificial Plants, Replica Trees, Silk Flowers and all related accessories. Established in 2004.

Secure Online and Telephone ordering. WorldWide Delivery. All major Debit and Credit cards taken.

We sell to everyone from the personal home user shopper, offices, hospitality and retail sectors right through to major chains and franchises, businesses, contractors, and multi National companies.

Visit Website

Phone:

01524858888

Email:

sales@justartificial.co.uk

Location:

Upper Offices,Old Grand Garage,Thornton Road,
Upper Offices,Old Grand Garage,Thornton Road
Lancashire
LA4 5PB

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Just Artificial Group Ltd 5 star review on 15th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Real plants have the habit of dying on me, but these realistic spider plants and succulents will last for many years. Already I have had visitors comment on how real and natural looking they are. I heartily recommend this company”

Helpful Report

“I'm thrilled with the 5ft Paradise Palm plant. I compared with many other websites and shops and so pleased I ordered from Just Artificial, plant looks very lifelike. Just artificial also expediated delivery to ensure delivery in time for a birthday gift. ( delay initially due to ad weather) Packaging could be greatly improved with nicer wrapping or boxed please.”

Helpful Report

“I ordered flowers and after 2 weeks had not received them, I emailed the company and was told the flowers were out of stock in the warehouse when I asked why I had not been told this previously they did not reply just ignored me. I emailed and asked for a refund and again was ignored I have had ask Barclaycard Visa to escalate a case against Just Artificial so that I can get my money returned. Absolutely disgraceful way to treat a customer!!!”

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“Brilliant colour all season and no watering.Looks as fresh at the end of summer.Ready to go out for a second time”

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“My flowers arrived in a well packaged box and they looked so real it almost had me fooled for a moment. They are beautiful and realistic and as I purchased them for a display for my office reception area they have now taken pride of place as a display area. A little pricey but well worth it.”

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“The flowers/plants - when they arrived - were lovely, but delivery took far too long. I won't be ordering again.”

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“product good quality and realistic. Delivery slow and the 2 items were sent out at separate times. Not so good.”

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“The flowers and foliage are uncannily real. I am going to buy some more next week they are that good. My only gripe is that it took nearly a month to arrive.”

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“perfect gift; easy delivery in a good quality packaging”

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“Your artficial plants are very realistic lasting a long time.”

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“fantastic and pompt service, which I rely on for my vase displays which i then sell in the local are - the artificial flowers i buy are of good quality and the resin is easy to use and looks good when dry.”

Helpful Report

“REALLY LOVE MY ROSES WHICH COMPLIMENT MY LIVING ROOM AS TIRED OF BUYING FLOWERS EVERY NOW AND THEN.JUST A NOTE YOU WILL NEED TO BUY MORE THAN 1 BUNCH IF YOU WANT TO PUT THESE FLOWERS IN THE VASE AS EACH BUNCH IS NOT BIG ENOUGH TO FIT IN A VASE.OTHERWISE A GOOD QUALITY BUY.”

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“I would have rated you very good but the flowers took such a long time to arrive. However, they were worth the wait. They are absolutely beautiful and you would never know that they are not the real thing.”

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“I would only ever use Just Artificial for the best artificial plants and trees. Great value for a great product. Wonderful service with helpful and knowledgeable staff on the end of the phone. Quick, efficient and classy. The best. I have used their plants for many jobs for many clients, all delighted.”

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“The bamboo plant I ordered was excellent so realistic, so also was the service provided by Just Artificial”

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“Very happy with my plants, usually a bit disappointed when it comes to ordering artificial plants but these won’t be going on a high shelve!”

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“Really good quality and realistic,”

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“I purchased an item and requested next day delivery at an additional cost of £7, making total delivery charge of £14.50. I decided to pay the additional charge for express delivery as the usual method takes 1 week and I didn't want to wait that long. I placed my order on Wednesday evening so expected my item to be delivered on Friday. It was not delivered until the following Monday. Although I contacted customer services on 3 occasions I have not been told why my item was not delivered on next day service and have not been offered any credit for the additional delivery cost I paid for”

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“Beautiful hanging baskets, looking very real. I bought three as a Christmas present for my daughter. She loved them too, and is now ordering three more.”

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“Order to delivery receipt time was good, website good, price Ok but you get what you pay for”

Helpful Report

Just Artificial Group Ltd is rated 4.3 based on 1,187 reviews