Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,428 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,428 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My lights came VERY quickly and the colors are beautiful!”

Helpful Report

Posted 8 years ago

“Great secure packaging, easy instructions and lovely product. A bit more expensive, but you pay for quality.”

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Posted 8 years ago

“Hello, Had to return them to you today as two lights wont work.... they are pretty so asked for an exchange and look forward to their return. Thank you.”

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Posted 8 years ago

Dear Kay, Thank you very much for your post - I am so sorry that two of your LED lights do not work, and can assure you this is most unusual. If you contacted us via hello@cableandcotton.com we would have of course helped in any way we can with replacement lights. As you have already returned them, we will of course replace them when they are received back into the warehouse. Please can you kindly contact me at customer service on the above email address and let me know which postal address you returned the lights to so I can make sure to keep an eye out for them and ensure you get a replacement set as soon as possible? I look forward to hearing from you. We very much want you to enjoy your new light set. Yours sincerely, Kate

Posted 8 years ago

“Just ordered a string for my little girl's room and delighted with them! Arrived quickly and look really beautiful thankyou!”

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Posted 8 years ago

“Kate has been absolutely fabulous.... helping my dilemma , responding very quickly to every email and generally being fab u lous!”

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Posted 8 years ago

Dear Anon, What a lovely post to find on a wet and windy Monday morning! Thank you so much - I am very glad I could be of help...I shall now feel fab-u-lous all day long! Yours warmly, Kate

Posted 8 years ago

“great service, wonderful product, very happy with my Friday favourite purchase”

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Posted 8 years ago

“Hi Cable and Cotton people, I absolutely love my pastel Unicorn FL's I'm in my 50's and have just redecorated our bedroom, I've gone all girly again, the other set I bought, Sweet Dreams, are for my our Niece for he Birthday and as she loves pink we are sure she will love them too.”

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Posted 8 years ago

Dear Lorraine, How lovely that you have been channelling your inner girl and going for the pink options! Nothing like a pretty light set to delight you - and I bet your nice loves having such a fun and fashionable aunty (mine does!)? I hope you enjoy your lights and thanks for the super photos too. Yours warmly, Kate

Posted 8 years ago

“Love the products and the fact that it is possible to email with questions and get a quick reply for a real person who cares about the response. Just like the old days!! Thank you”

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Posted 8 years ago

Dear Janet, Thank you so much for such a lovely post - we really do believe in customer-care which should never go out of fashion! I am delighted we could be of help. Yours warmly, Kate

Posted 8 years ago

“I haven't hung them up yet and I wish that they connected together. But they came in the box great and they are very easy to assemble!!”

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Posted 8 years ago

“I needed help with some lights that had stopped working. Not only was the problem resolved very quickly, communication from Cable and Cotton was swift, polite, professional and very friendly. Thank you!”

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Posted 8 years ago

Dear Harminder, What a lovely post to start our day - thank you so much! I am really glad that we could help sort your lights out, and that your beautiful baby can now enjoy them again. Yours warmly, Kate

Posted 8 years ago

“Love my lights, this is my second set. I didn’t realise you were no longer in Brighton but happy to find you online!”

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Posted 8 years ago

Dear Kay, Thank you for your post - I am glad that you were able to find what you were looking for online now that the Brighton shop has closed. I hope you enjoy your lovely lights! Yours warmly, Kate

Posted 8 years ago

“Great products and now with LED lights! Lovely and bright and with the added on/off switch which is super handy! I have them in both of my children's bedrooms and have also bought them as a gift, they're fab!”

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Posted 8 years ago

“Friendly, helpful and a beautiful highlight for my daughter’s room.”

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Posted 8 years ago

“Love the lights and the packaging can’t tell you how good they are yet as I’m waiting to install them into my campervan”

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Posted 8 years ago

“Excellent service and delivery”

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Posted 8 years ago

“pleased that I managed to purchase replacement bulbs, but the postage is steep!!”

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Posted 8 years ago

Dear Anon, Thank you for your post - I do understand your frustration. The warehouse we use charges us for the p&p; when the cost went up from £2.95 to £3.95, we reduced the cost of the bulb packs from £2.95 to £1.95 so that the cost would remain the same to our customer (£5.90). I hope the spare bulbs got your filament lights going again. Yours sincerely, Kate

Posted 8 years ago

“Love it, very happy with my lights, so bright unlike cheaper versions. You get what you pay for !!”

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Posted 8 years ago

“Lovely customer service. Makes all the difference. Product also beautiful. Calm and gentle lights in yellows, greys and whites, for my five year old's room. Might like some of my own now!”

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Posted 8 years ago

Dear Rebecca, Thank yo so much for your lovely post - I am glad the lights look so nice in your child's room... Yours warmly, Kate

Posted 8 years ago

“Such a wonderful product and very quick and easy ordering, couldn’t ask for more!”

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Posted 8 years ago

“Lovely lights for my kids' bedrooms. Thank you!”

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Posted 8 years ago

Cable and Cotton is rated 4.8 based on 3,428 reviews