Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,428 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,428 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

Write Your review

Tell us how Cable and Cotton made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think they will look nice when assembled ..however I spent ages choosing the mix and order and thought they would come assembled in chosen order ..now wishing I had saved p &p and gone to shop in Bath where they will Assist you to assemble them there.”

Helpful Report

Posted 8 years ago

Dear Anita, Thank you so much for taking the time to post your comments. I am sorry that you were expecting the lights to arrive already made up. We cannot do this due to the high volume of orders as it is too time-consuming. It also gives people the choice as to how to thread their colours onto the cable in the order they prefer. How nice that the shop near you in Bath helps people attach them - we used to do the same for customers in the Brighton shop once they had chosen their own pattern. I very much hope you can enjoy your lovely light set when you have made them up. They do look so pretty when you turn them on. Yours sincerely, Kate

Posted 8 years ago

“Perfect item. Great delivery time!”

Helpful Report

Posted 8 years ago

“Fantastic products, delivered in good time. I bought this for my forthcoming baby boys nursery.”

Helpful Report

Posted 8 years ago

Dear Catherine, Thank you for your lovely post - the lights really do make the most lovely addition to newborn nurseries and toddler rooms. Children of all ages love colour and light - and the lights can also help them relax and get to sleep at night too. I really hope your new baby boy loves them too. Yours warmly, Kate

Posted 8 years ago

“Very pretty colours. Just working out what order to put them in”

Helpful Report

Posted 8 years ago

“excellent service - fast delivery and wonderful customer service. Love the lights too - they are the Icing on the Cake”

Helpful Report

Posted 8 years ago

Dear Anon, Thank you so much for your lovely cheery post! Very much appreciated and I am delighted you love the lights too! Yours warmly, Kate

Posted 8 years ago

“Love these beautiful vibrant colours, a perfect feature for any room.”

Helpful Report

Posted 8 years ago

“Beautiful lights, easy to assemble. Totally worth the money. Will be ordering more as they just make the rooms look that bit more magical. Kids love them.”

Helpful Report

Posted 8 years ago

“Love these lights-look great in every room-this is the 4th set I have bought and I get so many compliments on them.”

Helpful Report

Posted 8 years ago

“There was a mistake with the order. Customer Services were veey quick to response once i raised the issue. Missing bits arrived within a day or so.”

Helpful Report

Posted 8 years ago

Dear Anon, Thank you for taking the time to post - I am sorry you had an issue with your order, but am glad it was quickly resolved for you and that the missing part arrived quickly too. I hope you can now enjoy your lovely lights. Yours sincerely, Kate

Posted 8 years ago

“Love my lights - they totally finish off our newly decorated bedroom. Thanks!”

Helpful Report

Posted 8 years ago

“Like a few other reviewers I thought the lights were slightly over-priced, but putting that aside... I appreciate it's very difficult to show online a realistic picture of how the lights look in a naturally subdued light environment but this didn't bother me too much when I compared the two. The size took me slightly by surprise, but again, no matter. I think the main criticism would be that one colour ball (there were I think three of these), mid-blue?, was much thinner than any of the others and therefore collapsed immediately in trying to push through the cable & bulb making it annoyingly difficult to push them back into shape.”

Helpful Report

Posted 8 years ago

Dear Peter, Thank you for your post. If you would like to email me on hello@cableandcotton.com regarding your order number I can check the blue balls you received in your order and hopefully replace them for you with better quality ones. Occasionally this does happen due to the hand-made nature of the product. I otherwise hope you can enjoy your light set. Yours sincerely, Kate

Posted 8 years ago

“I love these lights. My only criticism is that the colours depicted online (when you choose your own) are not as bright as the ones I received. But I still think they are great. I might have to order some more, slightly subtle shades next time. Thank you.”

Helpful Report

Posted 8 years ago

Dear Anon, Thank you for taking the time to post. All the colours we show online in the choose your own and replacement section are images based on photos of the product. We try really hard to get the colour as accurate as possible to real life, depending on the lighting of when the photo is taken. This image is then uploaded onto the website. It would be really helpful if you can email me on hellow@cableandcotton.com with an example of which colour/s you felt did not reflect 'reality' so that we can check them ourselves again. I hope you can enjoy your lights. Yours warmly, Kate

Posted 8 years ago

“I adore these lights!! I got a 50pc string lights and the largest of the shades for my daughters room and they are gorgeous. Well worth the time to pop the balls onto the string lights. I am wondering where I can buy some for next...!”

Helpful Report

Posted 8 years ago

“Love your lights since I prchased the first ones. Such a lovely idea and bring a new dimension to lots of areas and rooms. I have seen them in a few places I have visited too. The always look great. I now have 3 sets and love them all although I definately think the LED sets are the better ones as I have had a few problems and the bulbs are always going on the standard set and have just ordered more replacement bulbs. Overall though I would recommend and would love a shop near to me but at least the are easy to send for and such a lovely friendly company.”

Helpful Report

Posted 8 years ago

Dear Diane, Thank you for your lovely post - we really appreciate hearing back from our regular customers and I am so glad you like the new LEDs. We are delighted you love our lights so much! Yours warmly, Kate

Posted 8 years ago

“Gorgeous!!!”

Helpful Report

Posted 8 years ago

“Very helpful and very quick with delivery. Thank you”

Helpful Report

Posted 8 years ago

“I love love love my string of bauble light gorgeousness. This is my second order with cable & cotton and both shopping experiences were fun (mix n match your own) and efficient. Easy to put together and the more recent LED bulbs and USB cable make it an even better purchase.”

Helpful Report

Posted 8 years ago

“Love the lights ! So cute and so easy to put together. Highly recommend”

Helpful Report

Posted 8 years ago

“Love love love my lights, girls at Cable and Cotton were VERY helpful matching the colours to make my daughter's nursery lights the most beautiful lights ever. I'll definitely be back for more. Thank you!”

Helpful Report

Posted 8 years ago

Dear Angela, Thank you for your delightful post - I am so glad we helped you get the colours right (one of the best parts of the job!). Yours warmly, Kate

Posted 8 years ago

“Easy to order, arrived really quickly and they look so beautiful in the children’s bedrooms - we all love them!”

Helpful Report

Posted 8 years ago

Cable and Cotton is rated 4.8 based on 3,428 reviews