Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,411 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,411 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stunning lights both on and off. Easy to assemble. Well packaged.”

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Posted 7 years ago

“Beautiful lights exceeded my expectations, excellent packaging and fast delivery”

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Posted 7 years ago

“I absolutely love my lights! Fabulous customer service too”

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Posted 7 years ago

“Answered my email query within a couple of hours or less, very helpful.”

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Posted 7 years ago

“Love my cable and cotton lights I purchased with a gift voucher from a family member”

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Posted 7 years ago

“Really pleased to find the string of lights sold separately to the cotton balls. Thank you.”

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Posted 7 years ago

“Lovely quality product, well presented and delivered on time. Thank you!”

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Posted 7 years ago

“love their products, easy to use website and swift delivery.”

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Posted 7 years ago

“Brilliant 😊”

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Posted 7 years ago

“As the white fuse bulb has gone on several occasions I would like to just be able to buy fuse bulbs separately and think £3+ postage is rather excessive for such a tiny package.”

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Posted 7 years ago

Thank you for your post - I do understand about the fuse bulbs. The spare bulb packs used to cost £2.95 but the warehouse put the p&p price up from £2.95 to £3.95. We felt that we did not want to pass this cost onto our customers which is why we then reduced the pack of spare bulbs to £1.95 to compensate. This is well below their retail value and so we cannot lower the cost any further. It is unlikely that you will find a retailer who stocks / sells these type of bulbs anymore because we went over to LED lights last year and all our wholesalers now stock these. I am sorry. Yours sincerely, Kate

Posted 7 years ago

“Great service and advice. Love Cable & Cotton items!”

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Posted 7 years ago

Thank you for such a lovely post on this dreary rainy day! May the lights bring you lots of warmth and joy! Yours warmly, Kate

Posted 7 years ago

“Wonderful service and a gorgeous product. Thank you.”

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Posted 7 years ago

Thank you so much for such a nice post to start this rather cold grey day! I very much hope the lovely lights are brightening up your winter! Yours warmly, Kate

Posted 7 years ago

“Brilliant Customer Service!”

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Posted 7 years ago

Dear Richard, Thank you for such a nice post on this rather cold grey day! I very much hope the lovely lights are brightening up your winter! Yours warmly, Kate

Posted 7 years ago

“Very fast shipping, thank you!”

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Posted 7 years ago

“Great service and communication. Thrilled with my 'choose my own' string, my room is complete.”

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Posted 7 years ago

Dear Elizabeth, Thank you so much for such a kind post - I am delighted I could be of help! I hope you enjoy your lights especially over the winter season! Yours warmly, Kate

Posted 7 years ago

“Gorgeous lights, fabulously helpful customer service”

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Posted 7 years ago

Dear Nicola, Thank you so much for your kind post - I am delighted I could be of help and so glad you like your gorgeous lights! Yours warmly, Kate

Posted 7 years ago

“Love love love these lights”

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Posted 7 years ago

“I absolutely love these lights, beautiful colours and magical when switched on. I chose express delivery and they arrived the next day (nicely packaged in a brown card box). These were for a birthday present, so I will be ordering more for myself!”

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Posted 7 years ago

Dear Anon, Thank you so much for your lovely enthusiastic post - we are delighted you like the lights so much and want some for yourself as well! I really hope the recipient liked the lights too! Yours warmly, Kate

Posted 7 years ago

“I have admired my friends lights for a long time, and recently decided I had to have my own. It was so easy to customise and order the lights, and they match the soft furnishings in my sitting room. They look so cheerful in the evening. So glad I made the purchase.”

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Posted 7 years ago

Dear Julie, Thank you for your lovely post - customising your own light-set can be a lot of fun and is part of what made the product unique too! I do hope you enjoy your gorgeous new light set... Yours warmly, Kate

Posted 7 years ago

“Arrived quickly”

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Posted 7 years ago

Cable and Cotton is rated 4.8 based on 3,411 reviews