Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,416 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,416 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So pleased with my lights i purchased from you. Highly recommended.”

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Posted 8 years ago

“Nice products, good customer service. Simple as that!”

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Posted 8 years ago

“A very efficient service! I love my lights ! Thank you !”

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Posted 8 years ago

“Super fast delivery. The quality is very good and the colours are beautiful.”

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Posted 8 years ago

“Prompt delivery”

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Posted 8 years ago

“Lady i spoke to very pleasent & helpful.The space between the balls not as long so overall does not cover my branches aswell.”

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Posted 8 years ago

Dear Julie, Thank you for your post; I am really glad you had help on the phone - and am also sorry that your cable was not long enough to cover the tree as required. It would be really helpful to know what size tree you had and the length of cable you got, so that we can help our customers get it right in future, so if you can email me at hello@cableandcotton.com I would be most grateful. Wishing you a wonderful 2018! Yours warmly, Kate

Posted 8 years ago

“Arrived promptly, as described. Happy with the lights in the gloom of January.”

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Posted 8 years ago

“Incredible! They have brightened up an otherwise boringly white room. Thank you!”

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Posted 8 years ago

“Daughter absolutely loves the lights we bought for her room, they give off a lovely warm glow. Excellent quality, easy to put together, lovely packaging and a super quick delivery! Will be back for more!”

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Posted 8 years ago

“Have bought several sets over the years for myself and for presents. All have been excellent. Am always recommending you to friends.”

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Posted 8 years ago

“Excellent service. Lights look beautiful in daughter's bedroom. Will be placing an order for more lights in the future.”

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Posted 8 years ago

“Sterling customer service, friendly, very helpful, and even gave me the exact list of what to order based on my vague requirements. Hugely impressed and the lights look wonderful!!”

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Posted 8 years ago

Dear Gordon, What a lovely post to read in the middle of January just after Blue Monday! Thank you so much for taking the time to write such a nice comment. I am really glad you like your lights - enjoy! Yours warmly, Kate

Posted 8 years ago

“The fuse bulbs keep blowing and I can only buy replacements in sets”

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Posted 8 years ago

Dear Emma, Thank you for your post; I am sorry that you need to buy more packs of spare bulbs than you require. Please do get in touch with me at hello@cableandcotton.com and I will see what I can do for you regarding spare white-tipped fuse bulbs. I look forward to hearing from you. Yours sincerely, Kate

Posted 8 years ago

“Web site easy to use and quick excellent quality of product with many choices of colour.”

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Posted 8 years ago

“Good quality and fast dispatch... love the ability to choose as may or few of own colours and shades! My 8yr old loves them!”

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Posted 8 years ago

Dear Customer, Thank you for your lovely post - I am really delighted your 8 year old loves the lights too! Wishing you both a very happy new year. Yours warmly, Kate

Posted 8 years ago

“I found Cable and Cotton to have excellent customer service. The lights i bought are really lovely and it is great being able to change the colours for different effects. Highly recommend.”

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Posted 8 years ago

Dear Nicola, Thank you for your lovely feedback - I am so glad I could be of help, and that you are enjoying your lights now. Yours warmly, Kate

Posted 8 years ago

“Replacement bulbs I ordered came very fast but unfortunately one of the fuse bulbs were damaged x”

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Posted 8 years ago

Dear Billie, Thank you for your post - I am so sorry that one of the bulbs was damaged in transit and will of course send you out another replacement pack today. I hope you can enjoy your lights again. Yours warmly, Kate

Posted 8 years ago

“Really excellent customer service. Lovely product, concise information.”

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Posted 8 years ago

Dear Julie, Thank you for your lovely post - it's always nice to hear this, especially in the new year! Wishing you a wonderful 2018... Yours warmly, Kate

Posted 8 years ago

“Excellent service, arrived quickly to Austria and they are easy to assemble and beautiful. My little boy loves them.”

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Posted 8 years ago

Dear Alice, I am delighted your little boy loves our lights - lots of children do as they are a great way to customise a bedroom and make it more cosy and special! Wishing you and your family a very happy new year! Yours warmly, Kate

Posted 8 years ago

“Great customer service, issue with order rectified very quickly and great communication. Lovely product too! Would recommend :)”

Helpful Report

Posted 8 years ago

Dear Amy, Thank you for your lovely post - I am so glad we could resolve your enquiry quickly for you. We very much appreciate such nice feedback and are also delighted that you love the product! Yours warmly, Kate

Posted 8 years ago

Cable and Cotton is rated 4.8 based on 3,416 reviews