Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,416 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,416 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my lights, they accent my dining room beautifully. Great service, quick delivery - no issues. Easy to put together.”

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Posted 8 years ago

“Excellent service. Order processed quickly.”

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Posted 8 years ago

“When I phoned to ask for advice about my daughter’s non-working cable and cotton lights, not only did the lovely lady I spoke to tell me how to check them, but she sent me some spare bulbs in the post. FOR FREE. Sadly however they didn’t do the trick, so I ordered a new string of LED bulbs from you, and now the lights are better than ever, and my daughter is thrilled to have them working again. So thank you!”

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Posted 8 years ago

Dear Kate, Thank you so much for your lovely post - it means a lot, especially on so-called Blue Monday! I am sorry the trouble-shooting advice you were given could not resolve the cable issue for you - but I am delighted that your daughter loves her new LED replacement! Yours warmly, Kate

Posted 8 years ago

“Great service , great product . Love the fact you can choose your own colors. Thank you”

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Posted 8 years ago

“Love the lights. No hassle ordering and shipment too! 2nd order in 2 weeks! Thank you.”

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Posted 8 years ago

“I was unsure of which colours would look best together but Kate was very helpful and I'm over the moon with my fairy lights.”

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Posted 8 years ago

Dear Clair, Thank you ever so much for taking the time to post such nice feedback - I am really glad I could help with your colour selection and am delighted you are 'over the moon' with your new lights! Yours warmly, Kate

Posted 8 years ago

“Brilliant! We Choose all the bespoke colours she likes My daughter loves them, really easy to place the balls with the LED lights. Much better than the standers fairy lights.”

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Posted 8 years ago

O what a fabulous photo - thank you for taking the time to share it with us dear Kayleigh! It is always delightful to see where our light sets end up - enjoy! Yours warmly, Kate

Posted 8 years ago

“Loved my lights, and v quick delivery”

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Posted 8 years ago

“I really like the products, but was disappointed that no replacement bulbs were available and that I had to buy a new string. The discount was good, though. My order arrived promptly.”

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Posted 8 years ago

Dear Melanie, Thank you for your post. As I explained via email we do not stock bulbs for cables pre-dating 2015; I am sorry - but very much hope you will love your new LED lights too (no more bulbs to change!). Yours sincerely, Kate

Posted 8 years ago

“Absolutely love my fairy lights in fact am placing another order for my daughters bedroom today. Also the customer service is fab my pup chewed up 2 balls and they sent 4 new ones out for free Thank you Nikole x”

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Posted 8 years ago

“Really pleased with these. I was worried the colours might not be true to the ones pictured on the website but they are. The globes are good quality and structurally strong (I've had cheaper versions in the past which ended up in the bin) so worth the money in my opinion. The darker shades don't look as good when lights are on but I mostly went for lighter shades which made for a decent balance.”

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Posted 8 years ago

“Impressed with the quality of the product and in which it came in. Can't wait to set them up and decorate my living room!”

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Posted 8 years ago

“High quality product that looks lovely in my lounge”

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Posted 8 years ago

“Great customer service and lovely product.”

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Posted 8 years ago

“Good service”

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Posted 8 years ago

“The lights look fab and we’re easy to assemble. Very happy”

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Posted 8 years ago

“Amazing lights and amazing service, I got a voucher as a Christmas gift and couldn’t wait to order, there is a lot of colours to choose from and its really easy to order, they arrived in a few days and look fab in my living room.”

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Posted 8 years ago

“I perhaps didn’t read the details when I bought them and expected the lights to come pre-fixed. However attaching them wasn’t an issue and was actually quite fun to decide the colour order with my daughter. She loves them and they’ve cheered up her room a treat!”

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Posted 8 years ago

Dear Anonymous, Thank you so much for taking the time to post - I am so glad you were able to assemble the balls yourself without any issues, and hope your daughter enjoyed the creative process too?! It does give you the freedom to change the design pattern of the balls. I am delighted your daughter loves the lights and bet they brighten up her bedroom! Wishing you both a very happy 2018. Yours warmly, Kate

Posted 8 years ago

“Great! Kate in customer services sorted a small problem swiftly & with a good result with customer care in mind. Love these products. Have been a customer for several years now.”

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Posted 8 years ago

Dear Carolyn, Thank you so much for your kind review - I am really glad I was able to help - and of course am delighted you love your lights so much! Wishing you a great 'over-lit' 2018! Yours warmly, Kate

Posted 8 years ago

“Really quick delivery, lovely product”

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Posted 8 years ago

Cable and Cotton is rated 4.8 based on 3,416 reviews