Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,427 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,427 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent. My little boy loves his new lights. 😊”

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Posted 7 years ago

“Lovely addition to my sons bedroom, I now feel quite envious and think I will order some for mine!”

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Posted 7 years ago

“Excellent service. The website is easy to use and the delivery was quick. Also I love my lights!”

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Posted 7 years ago

“As always, gorgeous product and easy to assemble. Came packaged well. I’ve used them round the Xmas tree this year. Looks very elegant in the chocolate and gold colours. Thank you Cable and Cotton.”

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Posted 7 years ago

“Third set of lights I have from cable and cotton and I love these ones as much as the others!”

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Posted 7 years ago

“Very prompt service”

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Posted 7 years ago

“The lights look lovely switched off as well as on. Very pleased.”

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Posted 7 years ago

“Beautiful lights! Easy to assemble and look stunning in the children’s playroom. Beautifully made ❤️”

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Posted 7 years ago

“So pleased with everything from the ordering process to the product. The colours are vibrant and close to those shown on screen and very quick delivery. They look great!”

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Posted 7 years ago

“The fairy lights are lovely. A bit tricky to put together but look great, both lit and not. I found it really hard to choose my colours so a photo of all the colours with their names would have been very useful as one of the purples I chose was darker than I wanted. They are great quality lights and I love them.”

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Posted 7 years ago

“Great delivery time, decent packaging, lovely product. Buying these as presents as so many people have admired my own lights!”

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Posted 7 years ago

“I ordered 4 boxes of lights as gifts, but they came unlabelled, so I had to peel up the stickers on each box & check inside to make sure the right person got the right lights. Great lights though!”

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Posted 7 years ago

Dear Paula, Thank you for your post - I am sorry but we do not label the boxes with the names which must have been confusing for you. i will of course feed this back to the warehouse. I very much hope your recipients like their lovely new fairy light sets and appreciate you being so nice about it. Would it help if I sent out out some new stickers to seal the boxes back up? If so, do please let me know at heelo@cableandcotton.com Yours sincerely, Kate

Posted 7 years ago

“Love the product Looks great in my restaurant Pretty good service”

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Posted 7 years ago

Thank you, dear Stephen - did you buy the big lampshades?! I would love to see them up in your restaurant if you ever feel like sending a pic to hello@cableandcotton.com Yours warmly, Kate

Posted 7 years ago

“Ordering and delivery occurred very smoothly, and as ever the lights are beautiful and transform the room. If I had one suggestion: sometimes I like your pre-existing sets very much but just would like to add or substitute a colour. It would be good if there was the option to tweak an existing set without first having to figure out what the colours used in it are - they aren't always specified. Actually another - sometimes I don't want equal numbers of all the colours I'm choosing but there is no option to specify (I don't think!).”

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Posted 7 years ago

Dear Sara, Thank you very much for your helpful post and feedback - please do always email us at hello@cableandcotton.com for advice and we can help you with these issues in future. i very much hope you like the lovely lights you chose this time. Yours warmly, Kate

Posted 7 years ago

“My fifth set of lights. Better than ever. A little easier to get the new LED lights on the balls. I change the colour set with the seasons and according to mood. Beautiful on and still good when not lit. Great fun gift too”

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Posted 7 years ago

Dear Judith, Thank you for your lovely post - wow you are a special loyal customer! You have as many sets as i do! I am glad you have got used to the new LEDs now too... Yours warmly, Kate

Posted 7 years ago

“The lights look really pretty, but I was disappointed that I had to self assemble. The lights would have looked more professional and higher quality had they been assembled by cable and cotton.”

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Posted 7 years ago

Dear Anon, Thank you for your email; I am sorry you did not know that the product is self-assembly. It would not be cost effective for the warehouse staff to thread each cable according to customer orders and would also take a lot of time, which is partly why we do not do it as it would push the cost of the product up. (Lots of customers lao prefer to design their cable themselves once they see the product at home.) I do hope you got used to doing it okay and that the lights look lovely now they are in situ. Yours sincerely, Kate

Posted 7 years ago

“The product is outstanding! The delivery and package amazing! The people are great should there be a problem! Could not rate them high enough 😎”

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Posted 7 years ago

Thank you so much for such a delightful post dear Debbie! So sunny and warm and full of light - like our lovely lights! Enjoy... Yours warmly, Kate

Posted 7 years ago

“So helpful and wonderfully kind person providing customer support”

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Posted 7 years ago

That is so very kind of you dear Neil - we do aim to please! Yours warmly, Kate

Posted 7 years ago

“I just love them!!!! I hadn’t appreciated I needed to make them up myself, but really enjoyed doing it!! They are great quality and look great!!”

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Posted 7 years ago

“Amazing customer service. Would recommend these to everyone they make such a fantastic focal point to my boys bedrooms.”

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Posted 7 years ago

Cable and Cotton is rated 4.8 based on 3,427 reviews