Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,416 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,416 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had an issue with my order and it was sorted out immediately. Thanks”

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Posted 8 years ago

“fast delivery; easy to fit and look good.”

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Posted 8 years ago

“Excellent product, quick postage and well presented! Highly recommend!”

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Posted 8 years ago

“Excellent service and beautiful lights. What more could somebody wish for?”

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Posted 8 years ago

“Great customer service, as always the lights are beautiful”

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Posted 8 years ago

“Quickly delivered, well packaged and excellent customer service. Oh, and they look fab!”

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Posted 8 years ago

“Excellent company to deal with. My lights got lost in the post - not their fault, and they sent me a replacement immediately. Love the lights!”

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Posted 8 years ago

“Absolutely love my cable & cotton light - great quality product, lovely packaging and looks fantastic on or off! Makes me look forward to winter that little bit more! Thank you!”

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Posted 8 years ago

“Didnt realise the lights would turn up needing to be assembled, especially considering the price paid for them. Assembling them was not simple as there were a lot of inconsistencies in the openings... few had to be pressed to hard to get the LED in that they were left looking a bit less than perfect for brand new lights. :(”

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Posted 8 years ago

Hi, really sorry that you weren't 100% happy with the lights. If you'd like replacement balls to swap for any damaged ones, please get in touch with customer services at hello@cableandcotton.com and Kate will be happy to sort this out for you. Each ball is individually handmade so the slit for the light can vary slightly. Also some dye colours make the balls stiffer than others. We're making the slits a little bigger to make it a little easier to get the balls onto the light string. There's a useful video guide to assembling Cable and Cotton lights here, it also includes some hints and tips for expanding the opening if needed and removing a dent in a ball. https://youtu.be/_7nkSxE5g2k Thanks for letting us know your issues and please do get in touch with Kate to resolve them. Many thanks - Anthony

Posted 8 years ago

“Lights were great! Have also bought a gift voucher as well!”

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Posted 8 years ago

“Fabulous concept; excellent customer service. Really helpful with queries, too. Fast delivery from the website, and well packaged. We love our Cable & Cotton lights - they are a quirky, colourful addition to our decor.”

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Posted 8 years ago

“The lights I ordered look absolutely gorgeous in my daughters new bedroom and she loves them too! Although one set of balls didn't have a slit it was easy to fix myself. Great quality... Just looking for reasons to buy some more!”

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Posted 8 years ago

“Beautiful colors, great material. Looks really good. I like the opportunity to make it personalized. Love them!”

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Posted 8 years ago

“Delivery was prompt, a query on the order was sorted out immediately. Would not hesitate to use the company again. Excellent service”

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Posted 8 years ago

“Great service and product. Will certainly recommend to friends.”

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Posted 8 years ago

“Bought these for my grandaughters bedroom. The quality is great and the colours are just beautiful. They really add a fun element to her room. She loves them”

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Posted 8 years ago

“I was so happy with the service and lights I sent a direct email! Amazing company and product... have told my friends and family, who have gone on to purchase! Thanks!”

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Posted 8 years ago

“I saw these at a friends house in Brighton when she bought a set to decorate her new nursery! I loved them and designed a gold and chocolate set to light up above my new bed - I use them every evening without fail and they look stunning. I also designed a really girly pink, purple and silver set as a surprise for my 11 Year Old for Christmas! I can’t wait for her to open them on Christmas morning. I have since recommended you to a friend at work who bought some for her new house and saved £5 with a voucher I gave her. These lights are so on trend and the service I received was excellent! I love that they are unusual and not just your average run of the mill design!! 5 Stars 🌟”

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Posted 8 years ago

“Arrived promptly. Well packaged so no damage.”

Cable and Cotton 5 star review on 8th November 2017

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Posted 8 years ago

“The lights are fabulous! I am so delighted with the quality and effect. Happy days!”

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Posted 8 years ago

Cable and Cotton is rated 4.8 based on 3,416 reviews