WOWBBQ Reviews

Name: WOWBBQ
Rating: 4.93

4.9 Rating 2,403 Reviews

98 %

of reviewers recommend WOWBBQ

4.9

Based on 2,403 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

WOWBBQ 5 star review on 26th August 2025

Lee

Sally

Andrew OConnor

Matt

Anonymous

Anonymous // 01/01/2019

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“I bought this cover as my old one was getting a bit brittle. It is kept outside all year. The new one is obviously a great improvement. Very good quality.”

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Posted 1 year ago

“Brilliant service. Fast and exactly as described.”

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Posted 1 year ago

“excellent retailer - I had already read the trustpilot reviews which factored in my selection of where to buy my BBQ from and I wasn't disappointed. I had an issue with a damaged leg during transit and WOWBBQ very quickly raised this with Webber and by Sunday i already had a replacement leg from Webber direct. Truely great service thanks again!”

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Posted 1 year ago

“Assembly is easy and was used for the first time on father's day. What a fantastic bbq. Thank you.”

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Posted 1 year ago

“Always had great service from WOWBBQ, from ordering my new bbq to recently again ordering accessories i'd recommend to anyone.”

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Posted 1 year ago

“I always find it interesting how a comany deals with an issue and I will say now that WOWBBQ has passed that test with flying colours. The box containing several items was damaged and a part was missing. I emaild the company with a photo of the damaged box and the missing part. 2 days later the part arrived on my doorstep. Great Service - Thank you”

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Posted 1 year ago

“Easy to use website, very fast delivery.”

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Posted 1 year ago

“Very Impressed with the service that I received from WOWBBQ. I ordered a Weber Genesis BBQ and accessories on Friday afternoon and selected Saturday delivery, expecting the BBQ to be delivered next Saturday. Partick from WOWBBQ phoned my up a few minutes after I submitted the order and asked, "Would you like your BBQ tomorrow?", he did say it would be touch and go to make the collection cutoff, however the BBQ arrived the next day, super impressed. Absolutely love the Genesis, it is my first Weber and while not cheap you can tell it is well made and will last for many years. One of the accessories I ordered was the rotisserie. Unfortunately the electric motor failed on first use. These things happen from time to time. Contacted WOWBBQ who apologised and arranged for a new Motor to be sent out direct from Weber, which arrived a few days later. Great service again, can't recommend WOWBBQ highly enough, I will be using them again.”

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Posted 1 year ago

“Had my order delivered on 30/05/2024 - incomplete. The only indication was a handwritten message 'To Follow' next to the missing item on the invoice. No explanation as to why or when I had to ring you myself (same day) to seek further detail and a rather uninterested person explained to me that there's nothing that you could do as Weber have let you down and not shipped this item to you as a part of your regular deliveries. In addition, I was explained that the new delivery from Weber is coming in over the next day and you're hoping to rectify the problem I am writing this review on 16/06/2024 - as of yet I haven't had any contact from you, neither received the item. In addition you still have my money that you took for selling something that clearly wasn't available. ps. Shocking packaging - loose items in a huge box which looked like it was sellotaped by a 3 year old”

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Posted 1 year ago

“Excellent informative service from ordering to delivery, arrived on a wrapped pallet well protected. The delivery driver using a pallet truck kindly placed it in my garage and closed the door for my wife. I have friends that have this model Weber Spirit 11 E-220 GBS BBQ and is a excellent size for our social life being retired. WOWBBQ were very competitive in pricing and delivery to Northern Ireland and would recommend this company.”

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Posted 1 year ago

“This is the second barbecue I have purchased from Wowbbq over the last 5 years and each time the process has been excellent. No problems whatsoever. I would certainly recommend the company.”

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Posted 1 year ago

“Excellent service, delivery was next day as promised, and I love my new BBQ.”

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Posted 1 year ago

“Amazing service, best price around for Weber, and delivery is super quick.”

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Posted 1 year ago

“Excellent as always, my go to bbq stockiest. Very fast delivery”

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Posted 1 year ago

“I first dealt with these people 10 years ago when I bought my Weber Genesis BBQ- they were faultless. I still buy from them and they remain on their game. They’re very efficient,well priced and sharp delivery.”

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Posted 1 year ago

“Price was very competitive, delivery was prompt and efficient. Overall, I was very happy.”

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Posted 1 year ago

“Quality product, competitive price and quick delivery. Many thanks! 😊”

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Posted 1 year ago

“I ordered several items. One was out of stock. I was immediately contacted and given the options on delivery alternatives. Decided to wait for despatch of all items together as I was in no rush. Duly informed that the items ordered had been despatched and received 2 days later. Excellent customer service. Thank you.”

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Posted 1 year ago

“Very helpfull company. Sent an e-mail request and got sent a link to the product I was looking for. Ordered it and recieved it the next day.”

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Posted 1 year ago

“Fantastic product and brilliant service all round”

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Posted 1 year ago

WOWBBQ is rated 4.9 based on 2,403 reviews