Woven Reviews

Name: Woven
Address: Unit 56 Monument Business Park, Chalgrove, Chalgrove
Rating: 4.20

4.2 Rating 767 Reviews

81 %

of reviewers recommend Woven

4.2

Based on 767 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

Write Your review

Tell us how Woven made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Woven 5 star review on 5th September 2022

Helen Brennan Ainsworth

Keith Pearson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with my purchase, the only issue being the several weeks it took to arrive.”

Helpful Report

Posted 3 years ago

“Wonderful Rug so happy with it, perfect match for our front room. Great service arrived quick.”

Helpful Report

Posted 3 years ago

“Quick delivery of a well packaged rug. Best price I found and love the rug! Really happy with Woven.”

Helpful Report

Posted 3 years ago

“The Celestial runners have fabulous colours!! (Obviously, I have no idea yet about durability). Delivery is fairly fast. Only downside was on my 2nd order when they only delivered a part order, and I wasn't advised whether the rest was missing or to follow. Queried and sorted.”

Helpful Report

Posted 3 years ago

“Speedily received, delighted with my purchase”

Helpful Report

Posted 3 years ago

“The rug is nice but the pictures on the website make it look different. I’ve noticed the wool is starting to “ball” already and I’ve only had it a few weeks.”

Helpful Report

Posted 3 years ago

“Great service. Great rug. Lovely colours. Good price. 👍”

Helpful Report

Posted 3 years ago

“Lovely carpet that is admired by so many Unsure as to how to clean it as pile is very high Gorgeous rug Didn’t receive notification of arrival”

Helpful Report

Posted 3 years ago

“Delivered around the date promised. Well packed. The outdoor rugs were surprisingly soft and very pretty. Not to be kept outside though - but we didn't mind though as they looked so good!”

Helpful Report

Posted 3 years ago

“Had to wait a ridiculous time to receive my rugs. Had to chase for updates too. Longer than quoted.”

Helpful Report

Posted 3 years ago

“Excellent quality. Pictures and colour very true to product. Customer service prompt and informative.”

Helpful Report

Posted 3 years ago

“We love our new rug !”

Helpful Report

Posted 3 years ago

“Excellent quality modern rug.”

Helpful Report

Posted 3 years ago

“Great product and excellent price. Only given four stars as had to wait 19 days for delivery. Had I known it was going to take that long I would have ordered elsewhere”

Helpful Report

Posted 3 years ago

“Easy and simple process from start to finish. Quick delivery and I love my rug. Accurately described on the website and in real life it’s beautiful and lovely & soft underfoot.”

Helpful Report

Posted 3 years ago

“Delivered on time, absolutely love the marble effect rug. Will recommend to friends and family.”

Helpful Report

Posted 3 years ago

“Very modern nice rug. Service and delivery was good. This was the second rug I have bought from Woven. Would buy again from this company. Only criticism is that I would have liked a confirmation of order as soon as I placed the order and paid for the rug , rather than some days later when delivery was under way .”

Helpful Report

Posted 3 years ago

“Lovely rug and very quick delivery”

Helpful Report

Posted 3 years ago

“Pleased with rug.., well packaged and reliable delivery. Would definitely use Woven again.”

Helpful Report

Posted 3 years ago

“This is the third rug I have bought from Woven and I’ve been very pleased with their service Delivery is prompt and the quality of the products is excellent. Very happy”

Helpful Report

Posted 3 years ago

Woven is rated 4.2 based on 767 reviews