Woven Reviews

Name: Woven
Address: Unit 56 Monument Business Park, Chalgrove, Chalgrove
Rating: 4.19

4.2 Rating 777 Reviews

80 %

of reviewers recommend Woven

4.2

Based on 777 reviews

Shipping & Delivery
Delivery Methods	Courier

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

Write Your review

Tell us how Woven made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Woven 5 star review on 5th September 2022

Helen Brennan Ainsworth

Keith Pearson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've ordered a carpet and it looks really great”

Helpful Report

Posted 4 years ago

“Ordered wrong size to expensive to return £30 each”

Helpful Report

Posted 1 week ago

“Woven has a very good choice of rugs. We are very pleased with ours. And we appreciated the discount. It was delivered on time and wrapped up perfectly. I have now spotted a lovely runner for the hall that I’ll now order.”

Helpful Report

Posted 2 weeks ago

“I ordered and then I was advised that my rug was not in stock, it was approx a month before my order arrived. It was delivered by a lovely delivery man who was very pleasant. All in all tho, it was a very flat experience. Waiting waiting and waiting.”

Helpful Report

Posted 2 weeks ago

“LOVELY RUG AND GREAT SERVICE. I ORDERED THESAME RUG, DIFFERENT SIZE FROM ANOTHER RETAILER AND IT LOOKED WORN AND SHABBY. WOVEN OFFERS QUALITY.”

Helpful Report

Posted 1 month ago

“Disappointed! Bought the Scion Kaleido Pop rug for our daughter room from Woven during Christmas season (Woven is part of RugsDirect). Scion Kaleido rug has very vibrant colours in all sites visited, but not really on the rug I received (photos attached) Also, very imperfect lines present for a £400 rug, 180x120cm. Scion advised that is proudly British designed brand inspired by the “clean lines of Scandi design and reaches from statement geometrics to delicate sketchbook looks.” I expected some mild imperfections as handmade but couldn’t expected as much, on the lines and colours from photos on site. Defective product sent?”

Helpful Report

Posted 5 months ago

“The Morris & Co rug that we ordered was delivered promptly and met all expectations and purchasing in the Boxingday Sale made it excellent value. Cannot fault the Woven service, thank you.”

Helpful Report

Posted 5 months ago

“Large selection. Good service. Quick delivery. Just nice company really.”

Helpful Report

Posted 6 months ago

“Great service from Woven. The rug is lovely quality and delivery was very prompt.”

Helpful Report

Posted 7 months ago

“Excellent service, would recommend”

Helpful Report

Posted 8 months ago

“Terrible service. Tired to send the rug back struggled for numerous reasons. So now I’m stuck with a rug and paid nearly £100 for. NEVER AGAIN”

Helpful Report

Posted 1 year ago

“I've had very good previous experiences but this purchase is of very poor quality in itself and morevoer looks like it's ingrained with dirt, that I've been uanble to remove. This item lets your company down and I would strongly recommend you removing it from your stock.”

Helpful Report

Posted 1 year ago

“Happy with new,Rug. Colour exactly what we required.”

Helpful Report

Posted 1 year ago

“Recently ordered a rug, which arrived promptly and without hassle. The rug is good quality and we are really pleased with the product and the service.”

Helpful Report

Posted 1 year ago

“The product itself (when it finally arrived) was really nice but the actually delivery and response from the company very poor. Ordered an item on 30th December with a 3-5 day delivery - finally arrived on 27th January. I sent 2 emails chasing for an update -neither of which received any response. Plus various phone calls - one of which I was told it had already been delivered, so I asked for proof and then told the delivery company has made mistake.”

Helpful Report

Posted 1 year ago

“Love my new Sisal Rug. Easy to order & prompt delivery - it looks great on our sisal carpet with a darker brown border - lovely.”

Helpful Report

Posted 1 year ago

“Item did not match colour description. Post purchase customer service non existent.”

Helpful Report

Posted 1 year ago

“The team were so helpful when I had to change delivery date of my rug..and it all worked out perfectly…very pleased with my Louis de poortere rug…. This is the third rug I have ordered from Woven, and been satisfied with process and result each time.”

Helpful Report

Posted 1 year ago

“Although delivery takes a little longer than for other similar companies, the product and price is always excellent and it is the only company that I now buy rugs from.”

Helpful Report

Posted 1 year ago

“Lovely rug, great quality, looks amazing in our living room. Great service from start to finish.”

Helpful Report

Posted 1 year ago

“Unfortunately the item was delivered to the wrong address outside their house by dustbins As it had been their overnight & part of the day I cancelled the order Woven were brilliant in every way trying to get the situation sorted & later with my sad fo me cancellation”

Helpful Report

Posted 1 year ago

Woven is rated 4.2 based on 777 reviews