Woven Reviews

Name: Woven
Address: Unit 56 Monument Business Park, Chalgrove, Chalgrove
Rating: 4.21

4.2 Rating 756 Reviews

81 %

of reviewers recommend Woven

4.2

Based on 756 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

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Woven 5 star review on 5th September 2022

Helen Brennan Ainsworth

Keith Pearson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've ordered a carpet and it looks really great”

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Posted 3 years ago

“we were looking forward so much to this rug. However, a total disappointment. the colours are not at all vibrant. the rug is far too expensive for what it is.”

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Posted 1 week ago

“Ordered on Saturday delivered on Tuesday good service”

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Posted 2 weeks ago

“Repeat purchase of exactly the same item - so it must be good!”

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Posted 2 weeks ago

“Wrong rug sent by the suppliers but issue was soon sorted by Jordan”

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Posted 3 weeks ago

“Good service , came quickly, item okay I appreciate it is hard to buy online but it was cheap..”

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Posted 1 month ago

“The rug was great but the wrong size for the area for which it was bought. We tried to return it, but were just given an email saying the return was being processed and they would be in touch shortly. We never received further updates so I emailed twice but didn't receive a reply. I therefore called them up and was told I should just send it back. I didn't have confirmation of the adress but have now decided to keep the rug and put it in a different place.”

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Posted 3 months ago

“Excellent products and services! How services should run with exactly the product you expect to be getting! Other companies could take a leaf out of Woven's book.....”

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Posted 3 months ago

“Really good quality rug which is now a centre piece of the lounge in our new home. Good value and great customer service.”

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Posted 3 months ago

“Beautiful rug very good quality and fast delivery”

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Posted 4 months ago

“Well pleased with rug . Thank you .”

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Posted 5 months ago

“Great rug delivered on time and was just as good as I expected.”

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Posted 7 months ago

“Arrived quite quickly. thank you”

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Posted 7 months ago

“The product did not match the description on the website. I am sure I paid for quick delivery and took a few weeks”

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Posted 8 months ago

“Bought a beautiful rug for my conservatory, much admired and the colour is lovely. Great product, service and delivery, highly recommend .”

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Posted 8 months ago

“Lovely rug and efficient delivery.”

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Posted 9 months ago

“I want to return my purchase and there has been no follow up reply to my return application for over one week”

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Posted 9 months ago

“As usual, great service, delivery and price.”

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Posted 1 year ago

“I have tried to contact you about a return and refund but no communication at all. Have tried several email addresses. Please contact me for a return address and when you will refund my money.”

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Posted 1 year ago

“Bought a sisal rugbto replce existing one, not laid yet but from inspection looks as expected, delivery was good, recommend”

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Posted 1 year ago

“Received my rugs ordered through Woven and I'm really pleased with them.It's not the first time I've ordered through Woven .My order was received on time by the courier and with the discount code I found the costs were very competitive.I will be using Woven again and have no hesitation in recommending them.”

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Posted 1 year ago

Woven is rated 4.2 based on 756 reviews