Woven Reviews

Name: Woven
Address: Unit 56 Monument Business Park, Chalgrove, Chalgrove
Rating: 4.20

4.2 Rating 767 Reviews

81 %

of reviewers recommend Woven

4.2

Based on 767 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

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Woven 5 star review on 5th September 2022

Helen Brennan Ainsworth

Keith Pearson

Anonymous

Anonymous // 01/01/2019

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“My rug was delivered within a couple of days and delivery tracked accurately. It is exactly as described and just what I wanted.”

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Posted 3 years ago

“Rug delivered on time as promised, not yet placed in situ .... so far so good.”

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Posted 3 years ago

“Delivery lead time was quite long and not indicated at the time of purchasing. However, communication updates were very good and the rug, now received, is super.”

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Posted 3 years ago

“Rug arrived, finally - as shown in description - BUT ---- some creases from being wrapped up so long, hard to get out. But I like it, and Woven did what they said.”

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Posted 3 years ago

“Good product, good price, fast delivery”

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Posted 3 years ago

“Hi I order my rug on line , was unaware as new customer I should have received a discount Than you”

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Posted 3 years ago

“Great service Great rug”

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Posted 3 years ago

“Speedy deliver, rug packed nicely, lovely rug, good price”

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Posted 3 years ago

“Very please with my blue Atlas rug. It was delivered promptly and looks great in my lounge.”

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Posted 3 years ago

“I had a great experience with Woven! Not only is the Moroccan rug beautifully made, but the support I received from Megan was excellent! I will definitely buy from Woven again in the near future.”

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Posted 3 years ago

“Great service and love my carpet Price is best”

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Posted 3 years ago

“Product came quickly and was just what we wanted 😊”

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Posted 3 years ago

“I ordered the boho 8280 rug in beige, when it arrived it was absolutely gorgeous, nice thick pile, my only complaint is the customer service is very bad, they do not give updates when goods are delayed, sometimes taking days to reply to an email, and leaving the customer to do all the chasing. Customer service 1/5 Actual product 5/5”

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Posted 3 years ago

“Lovely rug, exactly as on the website.”

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Posted 3 years ago

“Excellent rug”

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Posted 3 years ago

“Love my new rug it matches perfectly...”

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Posted 3 years ago

“Good selection of products. Speedy delivery and refund of an item.”

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Posted 3 years ago

“Our rug turned out to be as nice, as on the website”

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Posted 3 years ago

“We purchased two lovely Halsey outdoor rugs. There was a slight supply issue but we were kept up to date by Woven and they arrived when rescheduled. Well packed and high quality products at a fair price. We will buy again!”

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Posted 3 years ago

“Easy transaction, speedy dispatch, item well packaged and lovely rug. Would recommend, especially as they sorted out the discount code error that came up when I wanted to place order online.”

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Posted 3 years ago

Woven is rated 4.2 based on 767 reviews