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Woven Reviews

4.2 Rating 768 Reviews
80 %
of reviewers recommend Woven
4.2
Based on 768 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 50%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
3.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Woven Reviews

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

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Happy with new,Rug. Colour exactly what we required.
Helpful Report
Posted 4 months ago
Recently ordered a rug, which arrived promptly and without hassle. The rug is good quality and we are really pleased with the product and the service.
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Posted 5 months ago
Love my new Sisal Rug. Easy to order & prompt delivery - it looks great on our sisal carpet with a darker brown border - lovely.
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Posted 6 months ago
The team were so helpful when I had to change delivery date of my rug..and it all worked out perfectly…very pleased with my Louis de poortere rug…. This is the third rug I have ordered from Woven, and been satisfied with process and result each time.
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Posted 6 months ago
Although delivery takes a little longer than for other similar companies, the product and price is always excellent and it is the only company that I now buy rugs from.
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Posted 6 months ago
Lovely rug, great quality, looks amazing in our living room. Great service from start to finish.
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Posted 6 months ago
Ordered on Saturday delivered on Tuesday good service
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Posted 7 months ago
Repeat purchase of exactly the same item - so it must be good!
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Posted 7 months ago
Excellent products and services! How services should run with exactly the product you expect to be getting! Other companies could take a leaf out of Woven's book.....
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Posted 10 months ago
Really good quality rug which is now a centre piece of the lounge in our new home. Good value and great customer service.
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Posted 10 months ago
Beautiful rug very good quality and fast delivery
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Posted 11 months ago
Great rug delivered on time and was just as good as I expected.
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Posted 1 year ago
Bought a beautiful rug for my conservatory, much admired and the colour is lovely. Great product, service and delivery, highly recommend .
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Posted 1 year ago
As usual, great service, delivery and price.
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Posted 1 year ago
Bought a sisal rugbto replce existing one, not laid yet but from inspection looks as expected, delivery was good, recommend
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Posted 1 year ago
Received my rugs ordered through Woven and I'm really pleased with them.It's not the first time I've ordered through Woven .My order was received on time by the courier and with the discount code I found the costs were very competitive.I will be using Woven again and have no hesitation in recommending them.
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Posted 1 year ago
Excellent! Loved my runner and it was delivered promptly.
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Posted 1 year ago
Really pleased with rug and it arrived sooner than expected!
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Posted 1 year ago
Gorgeous rugs. I am so pleased with them. I am taken aback by how thick and luxuriously soft they are. Hope I can keep them looking their best.
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Posted 2 years ago
What I wanted, at a price I thought fair & delivered very quickly, thank you.
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Posted 2 years ago
Woven is rated 4.2 based on 768 reviews