Woven Reviews

Name: Woven
Address: Unit 56 Monument Business Park, Chalgrove, Chalgrove
Rating: 4.20

4.2 Rating 767 Reviews

81 %

of reviewers recommend Woven

4.2

Based on 767 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

Write Your review

Tell us how Woven made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Woven 5 star review on 5th September 2022

Helen Brennan Ainsworth

Keith Pearson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic price compared to other companies and delivered really quickly!”

Helpful Report

Posted 3 years ago

“Excellent price delivered within the week ordering friendly customer service superb”

Helpful Report

Posted 3 years ago

“Beautiful rug Decent delivery time”

Helpful Report

Posted 3 years ago

“Super speedy postage and great price for the item. Thanks!”

Helpful Report

Posted 3 years ago

“Excellent customer service and quick delivery”

Helpful Report

Posted 3 years ago

“Love the colours. Thrilled to bits.”

Helpful Report

Posted 3 years ago

“Fab service. Quickly delivery. Quality product. I love this website and highly recommend . Fantastic deals and discounts.”

Helpful Report

Posted 3 years ago

“The rug looks great, i would say it is thin however, this is exactly what i wanted. it is very hard wearing and cleans easily.”

Helpful Report

Posted 3 years ago

“Lovely rugs fab service thank you”

Helpful Report

Posted 3 years ago

“Great rugs”

Helpful Report

Posted 3 years ago

“I love this rug. It’s great quality -looks so rich and lush and is lovely underfoot. Also goes perfectly with my new furniture!”

Helpful Report

Posted 3 years ago

“The rug had a delivery time of 2-3 weeks but eventually took 3 months of waiting to receive it. The support team were always helpful when i emailed to ask for an order update, but i always had to be the one to contact them to find out what was going on. Also, at the end of the 3 months I was told that the colour i ordered was no longer available to had to go with another colour.”

Helpful Report

Posted 3 years ago

“We love the rug, but communications could have been better. Thank you.”

Helpful Report

Posted 3 years ago

“Great communication. Beautiful item.”

Helpful Report

Posted 3 years ago

“Very good website with an excellent choice. But delivery is incredibly slow. 8 weeks instead of the 2 stated when ordering.”

Helpful Report

Posted 3 years ago

“Really love our new rug and the quality appears to be great, although we have only had it a short time, so time will tell. We initial had some issues with our first order being lost. However Woven arranged a replacement in good time.”

Helpful Report

Posted 3 years ago

“Loved my navy rug from Woven. Good price and arrived quickly.”

Helpful Report

Posted 3 years ago

“Super quality and great price”

Helpful Report

Posted 3 years ago

“Very good customer service, the only reason I have not given 5 starts is it wasn't easy to get though on the phone. Once connected the service was excellent. My exchange went through without a hitch and the quality of the rug is very good. Thank you!”

Helpful Report

Posted 3 years ago

“Beautiful rug. This rug was way above the expectations I had and well worth the money. Happy customer”

Helpful Report

Posted 3 years ago

Woven is rated 4.2 based on 767 reviews