Woven Reviews

Name: Woven
Address: Unit 56 Monument Business Park, Chalgrove, Chalgrove
Rating: 4.20

4.2 Rating 771 Reviews

81 %

of reviewers recommend Woven

4.2

Based on 771 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

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Woven 5 star review on 5th September 2022

Helen Brennan Ainsworth

Keith Pearson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with rug and service”

Helpful Report

Posted 4 years ago

“the delivery was poor as it was delivered before the states hours and left outside my door without being securely placed with a neighbor as i wasn’t in”

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Posted 4 years ago

“I ordered a Louis de Poorterre Graffito rug and it is really lovely. I was pleased to receive the bank holiday discount. I would have liked to have received an email acknowledgement when I placed the order but I was sent this after telephoning (took a while to get through!) I have since ordered an LDP Dora rug and am still awaiting an email acknowledgement! Delivery was about a week which is not bad given that it had to come direct from the manufacturer and I hope to receive the Dora rug within the same timescale. Really beautiful rugs!”

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Posted 4 years ago

“Excellent service .”

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Posted 4 years ago

“Fantastic price compared to other companies and delivered really quickly!”

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Posted 4 years ago

“Excellent price delivered within the week ordering friendly customer service superb”

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Posted 4 years ago

“Beautiful rug Decent delivery time”

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Posted 4 years ago

“Super speedy postage and great price for the item. Thanks!”

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Posted 4 years ago

“Excellent customer service and quick delivery”

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Posted 4 years ago

“Love the colours. Thrilled to bits.”

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Posted 4 years ago

“Fab service. Quickly delivery. Quality product. I love this website and highly recommend . Fantastic deals and discounts.”

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Posted 4 years ago

“The rug looks great, i would say it is thin however, this is exactly what i wanted. it is very hard wearing and cleans easily.”

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Posted 4 years ago

“Lovely rugs fab service thank you”

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Posted 4 years ago

“Great rugs”

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Posted 4 years ago

“I love this rug. It’s great quality -looks so rich and lush and is lovely underfoot. Also goes perfectly with my new furniture!”

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Posted 4 years ago

“The rug had a delivery time of 2-3 weeks but eventually took 3 months of waiting to receive it. The support team were always helpful when i emailed to ask for an order update, but i always had to be the one to contact them to find out what was going on. Also, at the end of the 3 months I was told that the colour i ordered was no longer available to had to go with another colour.”

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Posted 4 years ago

“We love the rug, but communications could have been better. Thank you.”

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Posted 4 years ago

“Great communication. Beautiful item.”

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Posted 4 years ago

“Very good website with an excellent choice. But delivery is incredibly slow. 8 weeks instead of the 2 stated when ordering.”

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Posted 4 years ago

“Really love our new rug and the quality appears to be great, although we have only had it a short time, so time will tell. We initial had some issues with our first order being lost. However Woven arranged a replacement in good time.”

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Posted 4 years ago

Woven is rated 4.2 based on 771 reviews