Woven Reviews

Name: Woven
Address: Unit 56 Monument Business Park, Chalgrove, Chalgrove
Rating: 4.20

4.2 Rating 767 Reviews

81 %

of reviewers recommend Woven

4.2

Based on 767 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

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Woven 5 star review on 5th September 2022

Helen Brennan Ainsworth

Keith Pearson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The rug has a really nice aesthetic, it has really lovely colours and shapes.”

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Posted 3 years ago

“Beautiful rug, got it for my conservatory”

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Posted 3 years ago

“I'm a fan of the company ethics, the rugs quality and value for money are excellent. So dar I've had 4 rugs and counting.”

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Posted 3 years ago

“Could not beat them on price bty a large margin. Delivery quicker than stated. Highly recommended”

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Posted 3 years ago

“Great service, delivered quickly.”

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Posted 3 years ago

“Absolutely love my rug and was a reasonable price, really fast delivery as well.”

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Posted 3 years ago

“Poor communication and delivery problems”

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Posted 3 years ago

“I ordered a rug in March still have not arrived yet. Very poor service we are in May the 6th. I still haven't received my rug very very poor se. Can you please refu my money back.”

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Posted 3 years ago

“Lovely rug, excellent value and although delayed due to being out of stock kept me informed and offered alternatives, was happy to wait”

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Posted 3 years ago

“Kept up to date on where order was up to, delivery was very quick. The shop app didn’t work though to track the delivery but luckily I was in when it arrived”

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Posted 4 years ago

“Great company to deal with. The staff are very friendly and helpful and the choice of rugs is superb”

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Posted 4 years ago

“Love our new rug!! Exactly as shown in the pictures online and the process was really easy and efficient. Delivery was super quick as well. Overall very happy with our purchase :)”

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Posted 4 years ago

“I’ve waited 4 months for the carpets to be delivered and had been repeatedly misinformed about arrival date.”

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Posted 4 years ago

“Rug is nice but took weeks to arrive”

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Posted 4 years ago

“Excellent service to supply a quality rug. Thank you.”

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Posted 4 years ago

“Good variety of products at many price points. Good, friendly customer service.”

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Posted 4 years ago

“Beautiful rug. Delivery time was a little longer than quoted however communication was excellent keeping me well informed of where my order was at.”

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Posted 4 years ago

“great product and great service must buy products on website”

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Posted 4 years ago

“Brilliant service and super quick delivery. Would highly recommend.”

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Posted 4 years ago

“Beautiful rug. Great communication, brilliant price and reasonable delivery time.”

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Posted 4 years ago

Woven is rated 4.2 based on 767 reviews