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Woven Reviews

4.2 Rating 746 Reviews
81 %
of reviewers recommend Woven
Company Reviews Product Reviews
354
 Metrics Info
4.2
Based on 746 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 49%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
3.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Woven Reviews

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

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Fiona Jenkins
Verified Buyer
“Arrived on time and the fit was true to size. So all in all very good.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“The rug arrived very quickly , within a few days of purchase . It’s good quality and we are very pleased with it .”
Helpful Report
Posted 1 year ago
David Briggs
Verified Buyer
“quick & easy transaction”
Helpful Report
Posted 1 year ago
Shabnam Sangha
Verified Buyer
“Beautiful rug”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great products and service - thank you”
Helpful Report
Posted 1 year ago
James Needham
Verified Buyer
“Excellent service and great value”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great service and product range, plus efficient delivery. Thanks!”
Helpful Report
Posted 1 year ago
JANIS Hunter-Rowe
Verified Buyer
“The rug that we ordered was delivered very quickly and was as shown on the website”
Helpful Report
Posted 1 year ago
Edward Fancourt
Verified Buyer
“Have tried on numerous occasions to contact Woven by telephone but they never answer. After 10 minutes you are asked to leave a message to which they don't reply. Contact by email is problematic with Woven taking about a week to answer if you're lucky. Even then, answers to all questions aren't always forthcoming. Our issue is taking an age to resolve, they're just a nightmare.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent price, tracking info didn’t work so was unsure of delivery until the actual day.”
Helpful Report
Posted 1 year ago
Helen Brennan Ainsworth
Verified Buyer
“Fast efficient service and a beautiful addition to our front room! Highly recommend Woven.”
Woven 5 star review on 5th May 2022
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Easy online ordering & quick delivery”
Helpful Report
Posted 1 year ago
Meg Rosoff
Verified Buyer
“Beautiful rug, delivered quickly, really pleased.”
Helpful Report
Posted 1 year ago
Jadwiga Lightle
Verified Buyer
“Very efficient”
Helpful Report
Posted 2 years ago
Ian Cotterill
Verified Buyer
“Nice product at a fantastic price. Only issue was delivery, which was delayed, which we could have been kept better updated about. All in all, a good company selling quality products at great prices.”
Helpful Report
Posted 2 years ago
Julie Aveline
Verified Buyer
“Amazingly quick service. Very competitive pricing on quality products. Would recommend.”
Helpful Report
Posted 2 years ago
Shirley Johnson
Verified Buyer
“Happy with my rug but it did take a long time to arrive.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Speedy service and great price”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Quick delivery”
Helpful Report
Posted 2 years ago
Ian Morgan
Verified Buyer
“The rug is very nice and good quality although despite the weight does tend to slip on the floor.”
Helpful Report
Posted 2 years ago
Woven is rated 4.2 based on 746 reviews
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