Woven Reviews

Name: Woven
Address: Unit 56 Monument Business Park, Chalgrove, Chalgrove
Rating: 4.20

4.2 Rating 767 Reviews

81 %

of reviewers recommend Woven

4.2

Based on 767 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

Write Your review

Tell us how Woven made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Woven 5 star review on 5th September 2022

Helen Brennan Ainsworth

Keith Pearson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice and modern”

Helpful Report

Posted 3 years ago

“Beautiful rug, exactly as advertised, only odd thing was the delivery as there were no email notifications at all and it suddenly appeared as if by magic (no magic carpet puns intended).”

Helpful Report

Posted 3 years ago

“nice rugs, great service.”

Helpful Report

Posted 3 years ago

“Great service excellent rug”

Woven 5 star review on 15th September 2021

Helpful Report

Posted 3 years ago

“Great website easy to use and brilliant products”

Helpful Report

Posted 3 years ago

“Great quality product delivered in good time.”

Helpful Report

Posted 3 years ago

“Ordered the Malmaison 5481 Gold Ivory. Took a few weeks to arrive as it was being imported from Belgium where it is made. This is to replace an identical one bought many years ago from Laura Ashley which we loved and were so glad to get a fresh replacement which also had the Laura Ashley label on it. Good quality, well made and timeless style. Would recommend. Also, when I called for a update on delivery I had a very courteous reply explaining the reason that it was not delivered straight away which was totally understandable. Would use Woven again and like their products which are just a bit different and fair value.”

Helpful Report

Posted 3 years ago

Helpful Report

Posted 3 years ago

“Rug arrived within the allotted time.Good communication by the company. Very pleased with our purchase.”

Helpful Report

Posted 3 years ago

“Great easy to use website..brilliant products at very reasonable prices.”

Helpful Report

Posted 3 years ago

“Originally there was a problem with the delivery of my rug which was being dispatched from Belgium. I emailed my query to Woven and the issue was promptly resolved and the rug was delivered within a week. I am impressed with the customer service and would certainly recommend WOVEN and would buy from them again.”

Helpful Report

Posted 3 years ago

“Excellent quality goods, easy to use website and speedy delivery”

Helpful Report

Posted 3 years ago

“We ordered 2 rugs which are lovely 😊 They did take over a month to arrive though and I had to email to enquire about them as there was no communication from Woven.”

Helpful Report

Posted 3 years ago

“Very fast deliver”

Helpful Report

Posted 3 years ago

“Great choice of rugs at very competitive prices. Communications post-order regarding delivery dates were non-existent until I chased them up. After that, email contact was resumed and delivery pretty prompt and very efficient.”

Helpful Report

Posted 3 years ago

“EXCELLENT SERVICE. RUG WAS IN STOCK AND ARRIVED IN A TIMELY MANNER. EMPLOYEE WE DEALT WITH WAS COURTEOUS AND PROFESSIONAL.”

Helpful Report

Posted 3 years ago

“Rug arrived within the timeframe stated. Customer service responded quickly when I asked if the anti slip mat was included. Delivery by UPS timely as well. Very pleased with the service throughout.”

Helpful Report

Posted 3 years ago

“Really pleased with the service and delivery time for my new rug. Accurate description and delivered within the three week time range. Very impressed.”

Helpful Report

Posted 3 years ago

“Beautiful quilt cover”

Helpful Report

Posted 3 years ago

“Fantastic service and product.”

Helpful Report

Posted 3 years ago

Woven is rated 4.2 based on 767 reviews