World of Secateurs - (formerly World of Felco) Reviews

Name: World of Secateurs - (formerly World of Felco)
Rating: 4.85

4.9 Rating 2,443 Reviews

96 %

of reviewers recommend World of Secateurs - (formerly World of Felco)

4.9

Based on 2,443 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with product. I like there is a replacement/spares option. Shame though that you are asked for delivery notes yet couriers don't follow them and very expensive products are left out in the open, visible and in poor weather conditions.”

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Posted 1 year ago

“Excellent service and parts delivered promptly”

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Posted 1 year ago

“My order arrived at brake neck speed. Thank you”

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Posted 1 year ago

“The response to my order was speedy and the response to my query was also speedy. Good customer service.”

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Posted 1 year ago

“Good quality.”

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Posted 1 year ago

“Good prices and a good range.”

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Posted 1 year ago

“Good when site and kept upto date on shipping. Felco snips very good as expected.”

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Posted 1 year ago

“securtears arrived safely in the time specified, can't tell if they are any good as they are a gift for a friend.”

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Posted 1 year ago

“Amazing quick delivery of a very good product.”

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Posted 1 year ago

“I had very speedy delivery following my order. My daughter previously had a pair of left-handed bypass secateurs which she rated very highly but has lost them. The new purchase is a Christmas present for her so I cannot give a review.”

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Posted 1 year ago

“Easy to place order and arrived safely”

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Posted 1 year ago

“Easy to find the right product - a new spring for old but trusty secateurs - but why do I have to buy 2?”

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Posted 1 year ago

“Parcel arrived quickly, however badly packaged with no protective bubble wrap. Consequently the clear plastic outer was smashed on the corner, probably as it came through the letter box. A pity as it was bought as a gift.”

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Posted 1 year ago

“I wrote asking you to consider improve your Secoteurs Felco 8 by extending the retaining lugs that the return spring sits on. You replied by inviting me to spend my money on a pair of replacement springs. Clearly, getting me to spend my money instead of you spending your money to improve your product must have a lot of short-term appeal. Nevertheless, I still wish that you would acknowledge that my suggestion of a cheap & simple solution to what is a very tiresome nuisance (to me as a customer) has some longer term merit.”

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Posted 1 year ago

“We know we can rely on your products, which is the reason for this purchase. Only negative, the point end of secateurs had broken through the plastic packaging, which was a shame as they are a gift. Perhaps needs foam in the ends.”

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Posted 1 year ago

“Everyting fine except too much plastic wrapping.”

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Posted 1 year ago

“Great product but unfortunately my order was delivered to another customer, while I received her order. We sorted it out ourselves and sent directly to each other. but worth you being aware so it doesn’t happen to others.”

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Posted 1 year ago

“Buying from Felco was simple, easy and cost effective. Delivery was prompt and it arrived on time”

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Posted 1 year ago

“All good. Could have been delivered quicker but otherwise 100%.”

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Posted 1 year ago

“A very well made piece of kit. Seems to be more precise than the Felco diamond stone which I have used for many years. Needs some practice to produce uniform results. There is a video on the web, but guidance notes for using the device would have been helpful.”

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Posted 1 year ago

World of Secateurs - (formerly World of Felco) is rated 4.9 based on 2,443 reviews