World of Felco Reviews

Name: World of Felco
Rating: 4.84

4.8 Rating 1,983 Reviews

96 %

of reviewers recommend World of Felco

4.8

Based on 1,983 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We know we can rely on your products, which is the reason for this purchase. Only negative, the point end of secateurs had broken through the plastic packaging, which was a shame as they are a gift. Perhaps needs foam in the ends.”

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Posted 6 months ago

“Everyting fine except too much plastic wrapping.”

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Posted 6 months ago

“Great product but unfortunately my order was delivered to another customer, while I received her order. We sorted it out ourselves and sent directly to each other. but worth you being aware so it doesn’t happen to others.”

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Posted 6 months ago

“Buying from Felco was simple, easy and cost effective. Delivery was prompt and it arrived on time”

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Posted 7 months ago

“All good. Could have been delivered quicker but otherwise 100%.”

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Posted 7 months ago

“A very well made piece of kit. Seems to be more precise than the Felco diamond stone which I have used for many years. Needs some practice to produce uniform results. There is a video on the web, but guidance notes for using the device would have been helpful.”

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Posted 7 months ago

“This is my fourth pair of felco secateurs. However , I have had to oil the silver spring to prevent it sticking in the closed position. Working now.”

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Posted 7 months ago

“The prices were fairly reasonable considering that these pruners were a replacement for a pair I lost earlier in the year. I had the original ones for nearly 8 years and so couldn't exactly remember which model they were.. Handle seems a litle smaller than I remember.”

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Posted 7 months ago

“I purchased a new part to get a bolt. It would be nice if some small parts were available separately for example the bolt alone without the anvil. The tool could have been refurbished for the amount of money spent on a couple of bolts. That being said, the delivery of parts was trouble free and I now have a useable pair of secateurs.”

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Posted 8 months ago

“Quick delivery. Right part.”

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Posted 8 months ago

“Good prompt service at a very good price”

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Posted 8 months ago

“Prompt delivery of high class secateurs. Would have liked some written instructions on sharpening as the video, which was good, after viewing once, then became difficult to access as it kept picking up videos on YouTube from other sources due to algorithms. Wonderful to have the chance to buy something of better quality, than something made for a mass market in China.”

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Posted 8 months ago

“Was unable to find an email to contact them to ask for a copy of my invoice.”

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Posted 9 months ago

“Good quick and easy ordering and delivery, thank you”

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Posted 9 months ago

“Had slight difficulty identifying the correct size of secateurs. Communication and delivery good and swift.”

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Posted 9 months ago

“Service very good but snips have a lot of play between blades ie joint not good enough. Lee perhaps you could tell me what you can do to help me . I have used Felco secateurs professionally for in excess of 50 years and this is the first time that I am less than happy. I look forward to hearing from you Lee with your response. Regards, Les at Gateside Nursery.”

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Posted 10 months ago

“Good place to be sure of genuine Felco items, the only way to ensure the quality you expect from Felco. Not cheap but worth paying if you want longevity & good function.”

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Posted 10 months ago

“Good service and product.”

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Posted 10 months ago

“Apart from the fact there were no written instructions Good all round... pleasure to deal with, many thanks!”

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Posted 10 months ago

“Quality tools not well packed. Just a poly bag and so much packing tape I was concerned about damaging the contents when opening. Found it a very irritating, a few days after delivery, to receive an e mail offering 15% discount on one of the items.”

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Posted 10 months ago

World of Felco is rated 4.8 based on 1,983 reviews