World of Felco Reviews

Name: World of Felco
Rating: 4.84

4.8 Rating 2,047 Reviews

97 %

of reviewers recommend World of Felco

4.8

Based on 2,047 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery. Only negative was they were packaged in black plastic / bin liner and I was expecting a better packaging from a high end company. (as they were a gift). I think I was expecting a small box or similar. But the product does look good from what I can see”

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Posted 3 years ago

“An excellent tool arrived very quickly thank you”

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Posted 3 years ago

“Dispatch and delivery was quick. The one big disappointment was the multiple layers of plastic used to wrap secateurs in, why a small cardboard box could not used which can be re-used and recycled.”

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Posted 4 years ago

“Very helpful and quick”

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Posted 4 years ago

“Received my Felcos today,pleased now I have them as I can tidy up my houseplants and use them for taking cuttings etc. They’re nice and light weight wise and having the holster finishes them off.”

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Posted 4 years ago

“What was ordered came within expected time even with Christmas deliveries. SO, all OK.”

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Posted 4 years ago

“Brilliant. Speedy delivery and no charge for postage.”

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Posted 4 years ago

“Speedy delivery a week before Christmas was excellent”

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Posted 4 years ago

“Product arrived in good time though the tracking email did not work. Fortunately did not need it.”

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Posted 4 years ago

“I prefer to deal with specific businesses rather than Amazon so was delighted with the service that World of Felco provided. There was lots of really good,clear information about the products and the website was easy to use and the delivery was very quick and efficient.”

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Posted 4 years ago

“Good product ,paid for next working day delivery ,ordered on Sunday,didn't receive till Wednesday,should have been Tuesday. other than that happy.”

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Posted 5 years ago

“very good service & products”

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Posted 5 years ago

“the website was clear and easy to get around. The seceteur arrived in good time. It hasn't been used yet because the rain hasn't stopped - but it will get a good workout on the first dry day. We had the same seceteur for years but I dropped it in the woods and have been bereft without it. Happy to have another one in my hand.”

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Posted 5 years ago

“Have recently placed two orders with this group. The first they were short of stock and immediately phoned to say so. This order arrived in two parts - they very quickly sent what they had and said the rest would follow. I followed this up by email after a few days, but it seemed more productive to phone which I did in the finish - there was a nice real person on the end and the rest of the order was aleady on its way and was sent by a quality carrier. My seond order arrived by return post. World of Felco seem an excellent company to deal with, but telephone enquiries seem to be dealt with quicker than emails.”

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Posted 5 years ago

“Wow delivery was super fast - next morning in fact ! I would have given 5 stars but I needed some guidance with sizes as I wanted to buy a smaller size as well but didn’t know what size to order 😳 Such a great product !!”

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Posted 5 years ago

“Left handed secateurs are more expensive than right handed ones!!”

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Posted 5 years ago

“My first attempt to connect was abortive! I had expected the web site to be active at all times. Second attempt successful.”

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Posted 5 years ago

“Took me several attempts to place the order, not really sure whether it was your website or my own stupidity. Very happy with the product........... For the professional gardener there is only one secatuer.”

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Posted 5 years ago

“Good before delivery information and a prompt delivery. I have used the sharpening stone on my secateurs and gardening knife and I am pleased with the results.”

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Posted 5 years ago

“I have used my Felco secateurs for 15 years but can not afford to send them back for servicing as you are now charging £25 + p+p”

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Posted 5 years ago

World of Felco is rated 4.8 based on 2,047 reviews