World of Felco Reviews

Name: World of Felco
Rating: 4.85

4.9 Rating 2,246 Reviews

97 %

of reviewers recommend World of Felco

4.9

Based on 2,246 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The four Felco 903's I ordered arrived safely. They came loose in polythene bags. As they are going to be Christmas presents it would have been nice to have received instructions with them and a Felco flyer, to make their use understood.”

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Posted 1 year ago

“The secateurs did what it said on the tin. What more could one ask? Delivery was quick, though we were told that delivery would be held up for lack of stock - it wasn't!”

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Posted 2 years ago

“Product arrived promptly but didn't seem to have all the packaging/instructions for use. Had to Google it to find out how to use it.”

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Posted 2 years ago

“Very efficient service. Be nice if the sharpener came in a pouch or case for storage.”

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Posted 2 years ago

“Good efficient service from ordering to delivery ..disappointed with all the plastic used for two replacement blades envelope would have sufficed 😀”

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Posted 2 years ago

“Everything was good. Fast delivery and correct spring. But rather too much packaging hence a 4”

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Posted 2 years ago

“Pleased with delivery service with the item, came very promptly despite postal strike issues at the time thanks.”

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Posted 2 years ago

“Was ok,lot of products on the accessories page out of stock.”

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Posted 2 years ago

“These secateurs are absolutely wonderful, it's a pity you are still using plastic packaging”

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Posted 2 years ago

“Felco secateurs are the best - no argument about that. It was easy to order, the price was very good and my order was processed quickly. The only reason I didn't give it 5 stars was the delivery. Because that courrier insists on someone being there and they delivered very early in the morning and everyone was asleep the first delivery was missed. I don't think it is unreasonable to allow a safe delivery place option as well.”

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Posted 2 years ago

“My first order of Felco 8 secateurs was out of stock for a long time with little feedback, however after I queried the order an alternative in a gift pack was suggested and this arrived very promptly thankyou. The secateurs are excellent and just what my husband wanted.”

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Posted 2 years ago

“I have used Felco secateurs for quite a few years. Why use any other?”

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Posted 3 years ago

“Good value for 2 springs but they were out of stock for too long. They were delivered next day which was good”

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Posted 3 years ago

“Good value”

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Posted 3 years ago

“Seemed ok.”

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Posted 3 years ago

“Spot on as usual! Quality products.”

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Posted 3 years ago

“Good transaction. Item exactly as described. Arrived promptlly The only downside was there was no instructions on how to use the sharpener.i looked it up on you tube in the end.”

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Posted 3 years ago

“My new Felco is much sharper than my old one though slightly too large for my hand. ( I did study your videos closely before deciding on the purchase). The main criticism is that the catch on the handle is too small and difficult to clip.”

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Posted 3 years ago

“Prompt delivery and a reasonable price. However, the item was wrapped in a *lot* of black clingfilm for posting (no transit damage to the item), but it is very difficult to open without damaging the item package, and not very good for the environment either! A simple 'Jiffy' bag would have been better - at least that is re-usable...”

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Posted 3 years ago

“My order for a Felco 903 diamond sharpener arrived promptly - as advised. The absence of the illustrated instruction card for using it is the only, but important, criticism. Fortunately, I was able to download this from the web.”

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Posted 3 years ago

World of Felco is rated 4.9 based on 2,246 reviews