World of Felco Reviews

Name: World of Felco
Rating: 4.83

4.8 Rating 1,168 Reviews

96 %

of reviewers recommend World of Felco

4.8

Based on 1,168 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problem with Felco products but the delivery went to a completely different address. We do have a clear number on our Road and address was correct on package.”

Helpful Report

Posted 4 months ago

“Excellent service, came quickly, and as ordered. Thank you.”

Helpful Report

Posted 4 months ago

“Outstandingly efficient. Order placed and within 24 hours order delivered.”

Helpful Report

Posted 4 months ago

“Not too impressed by the website. Sparse information. Purchase was ok and delivery time satisfactory a week before Christmas. Bought as a present so disappointed that the plastic packaging was split with bits missing so was probably damaged before wrapping. Too late to send back and it was only the packaging but still disappointing for a premium product.”

Helpful Report

Posted 4 months ago

“Love these secateurs”

Helpful Report

Posted 4 months ago

“Excellent, thanks for your fast and efficient service.”

Helpful Report

Posted 4 months ago

“Very prompt delivery. I’ve been using felco for years and stupidly veered off them for cheaper models, as we all know you get what you pay for! I won’t be stupid again! It’s lovely to have two new pairs”

Helpful Report

Posted 4 months ago

“Placed order very easily, delivered within a couple of days and very impressed with the quality of the secateurs and holster. All excellent thank you!”

Helpful Report

Posted 4 months ago

“Excellent website, great product efficiently sent”

Helpful Report

Posted 4 months ago

“The four Felco 903's I ordered arrived safely. They came loose in polythene bags. As they are going to be Christmas presents it would have been nice to have received instructions with them and a Felco flyer, to make their use understood.”

Helpful Report

Posted 4 months ago

“My order was sent straight away, arrived safely and is now in use! Many thanks for such good service.”

Helpful Report

Posted 5 months ago

“High quality tools..fast efficient service and delivery.”

Helpful Report

Posted 5 months ago

“Great customer services. I chose to buy from World of Felco for genuine Swiss made and was impressed by great customer services over the phone as I needed advice to get the right product. After watching the video showing how to use the diamond sharpener, I decided to buy No 6 with a diamond sharpener and have not been disappointed. I purchased a 910 plus leather pouch afterwards to keep them safe and handy. Fast free delivery was a bonus. Highly recommended.”

Helpful Report

Posted 5 months ago

“Great service and great products!”

Helpful Report

Posted 6 months ago

“Great prices, fast delivery and genuine Felco products.”

Helpful Report

Posted 7 months ago

“Bought 2 pairs of secateurs which were competitively priced. Delivery was speedy and all is fine.”

Helpful Report

Posted 7 months ago

“Easy to order, super quick and efficient delivery, and a product I am very pleased with.”

Helpful Report

Posted 8 months ago

“Unfortunately the spring came out of the secateurs on the second time used and was lost in long grass . I have already raised this and a reply was received from Lorcan on 27th July but it does seem strange that such an important element fell out so soon . I have an older pair and this has never happened to date . The springs are not cheap to replace !”

Helpful Report

Posted 8 months ago

“wonderful products and competitive prices.”

Helpful Report

Posted 8 months ago

“Excellent service, price and delivery.”

Helpful Report

Posted 9 months ago

World of Felco is rated 4.8 based on 1,168 reviews