Williamson's My Florist Reviews

Name: Williamson's My Florist
Address: Williamson Design Florist Limited, Beechwood Nurseries, 17 Houston Mains Holdings, Uphall, West Lothian
Rating: 4.80

4.8 Rating 5,823 Reviews

95 %

of reviewers recommend Williamson's My Florist

4.8

Based on 5,823 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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About Williamson's My Florist:

Williamson’s My Florist established in 1935, an award-winning 4th generation family florist and garden centre business. Sourcing and selecting the freshest flowers from around the world for you our valued customer. Williamson’s My Florist offer next and same day flower delivery UK wide so if you are celebrating a birthday anniversary or just because Williamsons My Florist are on hand ready to help. Send your thoughts and emotions through hand crafted fresh floral designs is simple, Trust Williamsons My Florist to hand deliver. “Delivered by hand straight to the heart“.

Visit Website

Phone:

01506811433

Email:

jim@myflorist.co.uk

Location:

Williamson Design Florist Limited, Beechwood Nurseries, 17 Houston Mains Holdings, Uphall
West Lothian
EH526PA

Williamson's My Florist 5 star review on 18th October 2025

280

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I order from you ever now and then as I live in Canada now - I own an event florist here so flowers are my business. I honestly wasn’t impressed with what was sent and although I understand it’s the holidays and pictures as stated don’t represent what will be sent, it truly was nothing like the image or even the varieties. Not one premium flower was in there and a single white babies breath in a red colour pallet. My mum was happy so that’s all that matters. I switch back to being more specific with my next order. Many thanks and happy holidays”

Helpful Report

Posted 5 years ago

“Always a fantastic service and beautiful flowers. Really easy to use website and always delivered on time. Cannot rate these guys high enough they are fantastic. Flowers last too but this time they let me down! No candle arrangement and instead a bunch of flowers.”

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Posted 5 years ago

“Did not see what was delivered”

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Posted 5 years ago

“the service we received when we ordered was first class (thank you PIP ).This been a very good service during the pandemic. This order was one of four made on the same day so i am not doing 4 reviews .i will expect to receive the free chocs delivered to my wife on 24/12 . Thank you Peter Harkins.”

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Posted 5 years ago

“The bouquet was delivered on the chosen date, no problem at all. But the flowers didn't look fresh. The choice of colours and flower types in a bouquet is nothing like the photo but in a very odd arrangement. That includes 7 small dark orange roses, one dark red rose, couple of orange and white chrysanthemum.”

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Posted 5 years ago

“Paid extra for am delivery, received 12.10pm, was refunded but wasn't about the money, am delivery was request for a purpose!! Chocolates delivered not ones picked from web site”

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Posted 5 years ago

“Have used them successfully many times before, but this time the flowers were disappointing and only lasted a couple of days.”

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Posted 5 years ago

“Ordering was easy and delivery punctual. Disappointed regarding value it is a very small bouquet for £40 certainly not worth the money. Probably won’t use again.”

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Posted 5 years ago

“Our second order arrived WITH water in the plastic bowl. Our first order via Interflora did NOT! Fortunately we discovered this failing before it proved too late. The second order is very acceptable.”

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Posted 5 years ago

“Fast efficient service and the goods were delivered on time. Brilliant! The bouquet of flowers was smaller than I had expected, given that it had cost £50. Works out very expensive per stem I thought. Chocolates were great thank you. Our family found no faults there. They loved them. Many thanks! We realise that your staff are extremely busy and working in very unusual conditions. It is gratefully appreciated. A pat on the back to you all. Keep up the good work! 💐”

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Posted 5 years ago

“I couldn't see what I sent and there was no same day delivery option so it was after the birthday. Appreciate a picture what was ordered next time”

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Posted 5 years ago

“Slightly disappointed, not with the arrangement but thought it was a bit pricey for the amount of flowers 💐 in it. Can't complain about the service and the prompt delivery, so thanks for that..”

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Posted 5 years ago

“I found the online form frustrating to fill in. Some of the fields need to be clearer in the information they ask for or need to be separated for clarity. For instance sending to a funeral directors it requests a recipients name,is this the contact person of the directors or the deceased person? Also after giving the address of the funeral home it asks for a contact number again its unclear who's number that's required. Phoned both 0800 number and local florist number to ask advice but received no reply from either! An automated message would have been nice rather than the phone just continually ringing out.”

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Posted 5 years ago

“I am torn between wanting to thank you for previously 100% satisfaction, five stars and being really disappointed in the last delivery one star. I have used your services for many years and have never had to complain. On the contrary, there have been only compliments about the freshness, beauty and longevity of your flowers. However, for Mother's Day (22/3/20) the flowers for my 92yr old stepmother, Carin, went astray and while she received flowers, they were not what I paid for and the message was not mine. My sister investigated and found that my card and flowers went to a lady in Brechin, and Carin in Aberdeen received hers. Given her age, Carin is confused, and struggles to believe that I sent her flowers. This is really sad for me. The Antique vase was to my sister. I am talking about the other order I placed at the same time. I'd appreciate a call, never mind the box of chocolates.”

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Posted 5 years ago

“I feel the delivery time was great but the appearance of the flowers wasn’t what I expected as I didn’t get exactly what I ordered as the there were flowers missing in the bouquet, also I had ordered a mother’s day balloon but when it arrived it was a plain pink balloon with nothing on it, so I was disappointed with my order as I spent a lot of money to get something I didn’t order.”

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Posted 5 years ago

“Was abit disappointed with arrangement as wasn’t as vibrant as photo”

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Posted 5 years ago

“The flowers delivered were not the ones I ordered and I received no notification that this would be the case. However, my daughter was happy enough with the order so I let it go. Sheila Teadley”

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Posted 5 years ago

“Flowers where not arranged as in the picture quite disappointing”

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Posted 6 years ago

“I was a little disappointed this time. I felt that some of the flowers were past their best and the red rose buds were drooping in a couple of days and dead within 4 days. My wife seemed very pleased which was the saving grace but she may have been just saying that.”

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Posted 6 years ago

“Flowers were left at back door on a bitterly cold day no neighbours asked to take them on not the best practice when flowers are not protected!”

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Posted 6 years ago

Williamson's My Florist is rated 4.8 based on 5,823 reviews