Williamson's My Florist Reviews

Name: Williamson's My Florist
Address: Williamsons My Florist, Beechwood Nurseries, 17 Houston Mains Holdings, Uphall, West Lothian
Rating: 4.80

4.8 Rating 5,398 Reviews

95 %

of reviewers recommend Williamson's My Florist

4.8

Based on 5,398 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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About Williamson's My Florist:

Williamson’s My Florist established in 1935, an award-winning 4th generation family florist and garden centre business. Sourcing and selecting the freshest flowers from around the world for you our valued customer. Williamson’s My Florist offer next and same day flower delivery UK wide so if you are celebrating a birthday anniversary or just because Williamsons My Florist are on hand ready to help. Send your thoughts and emotions through hand crafted fresh floral designs is simple, Trust Williamsons My Florist to hand deliver. “Delivered by hand straight to the heart“.

Visit Website

Phone:

01506811433

Email:

jim@myflorist.co.uk

Location:

Williamsons My Florist,
Beechwood Nurseries, 17 Houston Mains Holdings,
Uphall
West Lothian
EH526PA

Williamson's My Florist 5 star review on 15th June 2025

Anonymous

Williamson's My Florist 5 star review on 14th June 2025

Harry Byers

Williamson's My Florist 5 star review on 20th May 2025

Katherine Ann Griffiths

Williamson's My Florist 5 star review on 19th May 2025

Susan Batten

Williamson's My Florist 5 star review on 15th May 2025

Shae Adie

Williamson's My Florist 5 star review on 6th May 2025

Andrew Swanston

267

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wasn't overally impressed with my mums funeral spray. The flowers were quite wilted and a few petals were falling off as it lay in front of the coffin. Was quite upsetting.”

Helpful Report

Posted 3 weeks ago

“Thank you for the flower delivery! One issue: the automatic reminders of where a delivery driver is at any given moment is over the top, it defeats the purpose of a smooth transaction. The personal touch has been lost a little due to a mentality that says tech makes things more efficient in appearing accountable; I recommend the old school personal touch as it used to be, it shows humility, and customers prefer it.”

Helpful Report

Posted 2 months ago

“Ordered a small bouquet for same day delivery. Left instructions to be delivered after 3pm. Were delivered hours before this, left at the front door. The person I sent them to said a few flowers stems were not placed in the bag. Not overally impressed considering the price I paid.”

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Posted 2 months ago

“Wrong house”

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Posted 3 months ago

“I've always been pleased with my orders before, but I wasn't keen on this colour combination at all.”

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Posted 3 months ago

“The flowers were delivered on time but there were a couple of disappointments. First the card message included emojis and these were printed as question marks, which was embarrassing. Then one of the big daisy style flowers started browning the next day.”

Helpful Report

Posted 8 months ago

“Friendly and efficient. Not quite what I’d requested in terms of colours. Also seemed expensive for what it was.”

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Posted 9 months ago

“As you know my order to my wife was the wrong set of flowers. It was good that you put it correct the following day but i was disappointed.”

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Posted 10 months ago

“I ordered a bouquet and chocolates. Only my flowers were delivered on the agreed date, the chocolates were missing. Most of the flowers were of good quality however the roses were already wilting and some petals browning. U had to remove these before giving them as a gift on Mother’s Day. I called to query the missing chocolates and although the lady on the phone was lovely she advised the chocolates had been missed and they would come back out. I did not receive the Chocolates until later the next day by which time I had visited my mum for Mother’s Day!”

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Posted 1 year ago

“Had to return flowers as they were not what I expected”

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Posted 1 year ago

“I find the website difficult to use on a smartphone, logging in is difficult but you can't check out as a guest if you have previously ordered unless you use a different email address. I was obliged to put a phone number in the recipients information and in my own so expected to get a text or email advising delivery had been made but didn't get either so why is a phone number required?”

Helpful Report

Posted 1 year ago

“Nice selection but far too much greenary included to bulk out the flowers”

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Posted 1 year ago

“Disappointing not worth money I spent”

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Posted 1 year ago

“I assume that the flowers were nice - but didn't see them at the crematorium, as they were put in a side room there, rather than with the coffin of my relative. My husband asked the funeral staff if they knew where they were, & they found them (this was at the end of the service). My husband tells me that the outside of the envelope did not have her surname on it, which may be why the staff did not know who the flowers were for. After ordering the flowers online, I also phoned the store to ensure that they had all the correct details. Perhaps, if the outside of the envelope had her full name on it, that funeral staff might have had the flowers out at the front, with her coffin, during the service?”

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Posted 1 year ago

“I was hoping for more flowers for £40. A little disappointed.”

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Posted 1 year ago

“Really disappointed to be charged £8 delivery charge for flowers to be delivered literally around the corner from the florist. Also £40 was the cheapest option so £48 total price. Flowers were nice but wouldn’t buy again at that price.”

Helpful Report

Posted 1 year ago

“This was a birthday present and although the recipient was happy with the flowers, what was delivered did not match the picture presented when choosing said flowers. A lot of greenery with less flowers than expected - disappointed to say the least given the price.”

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Posted 2 years ago

“The flower selection was nice however there was only about 7 proper flowers and the rest was green filling material. Sadly the bouquet was much smaller than the image on the website suggested.”

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Posted 2 years ago

“Nice flower mix but stems and leaves looked frost damaged or spotty”

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Posted 2 years ago

“Flowers ordered days before delivery. It was for a very special occasion however the flowers didn’t arrive until after 6pm . I appreciate it was a standard delivery at a shocking £9 but when I attempted to contact you after 4pm on the day of delivery, I listened to an automated message saying the lines were either engaged or the shops were shut.I was thereafter redirected to contacting you via email. The reason for my worry at a potential failed delivery was that I had received an email requesting a review when the delivery hadn’t even been received. The flowers were delivered and were lovely, however I had specifically requested no lillies and there was some kind of lily in the delivery. My mother , the recipient of the flowers, for her 70th birthday is currently undergoing treatment for cancer and her generation association lilys with death and funerals, so I’m not really happy with flowers resembling lilys or in fact some kind of lily in the bouquet.”

Helpful Report

Posted 2 years ago

Williamson's My Florist is rated 4.8 based on 5,398 reviews