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Williamson's My Florist Reviews

4.8 Rating 4,855 Reviews

95 %

of reviewers recommend Williamson's My Florist

Company Reviews

Product Reviews

4.8

Based on 4,855 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

$Read Williamson\'s My Florist Reviews$

About Williamson's My Florist:

Williamson’s My Florist established in 1935, an award-winning 4th generation family florist and garden centre business. Sourcing and selecting the freshest flowers from around the world for you our valued customer. Williamson’s My Florist offer next and same day flower delivery UK wide so if you are celebrating a birthday anniversary or just because Williamsons My Florist are on hand ready to help. Send your thoughts and emotions through hand crafted fresh floral designs is simple, Trust Williamsons My Florist to hand deliver. “Delivered by hand straight to the heart“.

Visit Website

Phone:

01506811433

Email:

williamsons@myflorist.co.uk

Location:

Beechwood Nurseries,
Beechwood Nurseries
Uphall
EH52 6PA

Williamson's My Florist 5 star review on 30th March 2024

Williamson's My Florist 5 star review on 12th March 2024

Williamson's My Florist 5 star review on 10th March 2024

Williamson's My Florist 5 star review on 2nd March 2024

Williamson's My Florist 5 star review on 2nd March 2024

Williamson's My Florist 5 star review on 26th February 2024

Williamson's My Florist 5 star review on 26th February 2024

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received no picture from the flower who was deliver”

Posted 4 years ago

“Flowers were not delivered on the day requested but this was due to it being a Bank Holiday. There was also an issue with delivery at the destination address (RIE). When I phoned the shop an explanation was given. .”

Posted 4 years ago

“I recently sent some flowers total price of £50 with delivery to some friends in Scotland in advance of me arriving today. Oh how sad when I saw them. It’s been 2 days since they have arrived. The blue flowers have dropped and the other flowers do not look that fresh. I am very disappointed.”

Posted 4 years ago

“Very disappointed in flowers for the cost. Over priced should have went to Marks would have got twice amount for the money.”

Posted 4 years ago

“Thought flowers very poor for what they cost. Not many flowers in arrangement.”

Posted 4 years ago

“Wait to see the bouquet when it arrives. Here’s hoping”

Posted 4 years ago

“Have used Williamson’s on many occasions and both the products and service have been second to none , but have been disappointed with the last 2 orders I have placed previous order was missing the chocolates and the order I placed this week was to say the least not what I expected , the item that was delivered was poor compared to the actual picture on the website , made worse by the fact I ordered based on I was looking for something different as a wedding anniversary present for my wife ,”

Posted 4 years ago

“I ordered a funeral wreath. It cost £90 delivered,quite a lot I think.Gave the postcode for delivery,wasn't asked for any further information,when I got email confirmation the flowers were being sent to the wrong church. I had to phone to amend this. The message on the flowers was not word for word what I asked for,also my address was wrong on order,again only asked for postcode which is not enough to properly identify an address. On the delivery day I called the delivery driver to confirm the flowers were going to the correct place which they were. On the plus side the flowers were beautiful.”

Posted 4 years ago

“Flowers were left on doorstep for 6 hrs before my daughter in-laws got home from work. I asked when I placed order they don’t be delivered before 6pm.”

Posted 4 years ago

$Read Williamson\'s My Florist Reviews$

Hi Margaret, unfortunately we only deliver up until 6pm. Sorry for any confusion. Kind Regards, Williamson's My Florist.

Posted 4 years ago

“The flowers were really lovely, but the delivery service was disappointing. I got a message to say that the delivery had been safely made.....by leaving it on the doorstep! It was a main road, so anyone passing could have taken the bouquet! As the order process forced me to enter the recepient's phone number, I would have expected this to have been used. The recepient was at home, but just hadn't heard the bell. At least the text I received gave me the chance to retrieve the situation.”

Posted 5 years ago

“Lovely flowers ,but when you write message it doesn't print what you write,”

Posted 5 years ago

“Prompt same day deliver but must say poor display for the price paid”

Posted 5 years ago

“Excellent customer service and lovely person on phone took order/payment etc. We ordered Teardrop spray for my Aunty's funeral, delivery to undertakers was excellent, however, on seeing the spray at crematorium I wss a bit disappointed that a few of the flowers looked rather past their best which I was not expecting at all 😕”

Posted 5 years ago

“The order was delivered after I had to intervene to indicate an alternative delivery address. There is no facility on your website to give an alternative delivery address or arrangement.”

Posted 5 years ago

“Very disappointed to get call from delivery driver at 1.23pm to say he couldn't find address. I paid £10.99 for delivery as early as possible in morning. Dalmeny is hardly a metropolis!”

Posted 5 years ago

$Read Williamson\'s My Florist Reviews$

Dear Wendy, Thank you for your review, my sincere apologies that we had to contact you prior to delivery, with the 15 new houses at Gospatric not showing on google maps yet and with all the new development in the area our driver was hesitant and thought it best to make contact for clarification. If we can be of assistance in the future do not hesitate in contacting me directly so that i can add value to your order as a way of apology, Best Regards Jim Williamson jim@myflorist.co.uk

Posted 5 years ago

“Everything was ideal with this order apart from probably the most important aspect - the flowers themselves were withered & far from fresh. They won’t last long. I wouldn’t have been happy sending them out to someone in that state. Disappointed.”

Posted 5 years ago

$Read Williamson\'s My Florist Reviews$

Thank you for your comments Jonathan, please accept my sincere apologies, this is not acceptable, I shall investigate what happened to your order immediately, in the meantime if you could email me any information / pictures you may think would help me in my investigation it would be appreciated. I will send details over in a private message. Kind Regards, Jim.

Posted 5 years ago

“Disappointed as I had chosen the hat box of flowers and instead got a basket delivered not as described”

Posted 5 years ago

“The order was dealt with in a professional manner by telephone. Unfortunately the website was not working properly at the message card so I ordered by phone. But despite the order being repeated over the phone, it went out the same day instead of the following Monday. Hope it all ends well. Time will tell.”

Posted 5 years ago

“Bouquet on display £32 I wanted this delivered charged £34 the £32 was to take it away on the day need to display this information”

Posted 5 years ago

“The lady who took the order was very nice and efficient. I was surprised to have to pay nearly £7 for delivery and was a bit disappointed by the bouquet.”

Posted 5 years ago

$Read Williamson\'s My Florist Reviews$

Hi there, I am sorry to hear you were unhappy with the bouquet you received. I will forward you my email address privately if you could email me and we can hopefully get this resolved for you. Kind Regards, Jim Williamson.

Posted 5 years ago

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Williamson's My Florist is rated 4.8 based on 4,855 reviews