Williamson's My Florist Reviews

Name: Williamson's My Florist
Address: Williamson Design Florist Limited, Beechwood Nurseries, 17 Houston Mains Holdings, Uphall, West Lothian
Rating: 4.80

4.8 Rating 5,831 Reviews

95 %

of reviewers recommend Williamson's My Florist

4.8

Based on 5,831 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

$Read Williamson\'s My Florist Reviews$

About Williamson's My Florist:

Williamson’s My Florist established in 1935, an award-winning 4th generation family florist and garden centre business. Sourcing and selecting the freshest flowers from around the world for you our valued customer. Williamson’s My Florist offer next and same day flower delivery UK wide so if you are celebrating a birthday anniversary or just because Williamsons My Florist are on hand ready to help. Send your thoughts and emotions through hand crafted fresh floral designs is simple, Trust Williamsons My Florist to hand deliver. “Delivered by hand straight to the heart“.

Visit Website

Phone:

01506811433

Email:

jim@myflorist.co.uk

Location:

Williamson Design Florist Limited, Beechwood Nurseries, 17 Houston Mains Holdings, Uphall
West Lothian
EH526PA

Williamson's My Florist 5 star review on 17th February 2026

283

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers were left on doorstep for 6 hrs before my daughter in-laws got home from work. I asked when I placed order they don’t be delivered before 6pm.”

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Posted 6 years ago

$Read Williamson\'s My Florist Reviews$

Hi Margaret, unfortunately we only deliver up until 6pm. Sorry for any confusion. Kind Regards, Williamson's My Florist.

Posted 6 years ago

“The flowers were really lovely, but the delivery service was disappointing. I got a message to say that the delivery had been safely made.....by leaving it on the doorstep! It was a main road, so anyone passing could have taken the bouquet! As the order process forced me to enter the recepient's phone number, I would have expected this to have been used. The recepient was at home, but just hadn't heard the bell. At least the text I received gave me the chance to retrieve the situation.”

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Posted 6 years ago

“Lovely flowers ,but when you write message it doesn't print what you write,”

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Posted 6 years ago

“Prompt same day deliver but must say poor display for the price paid”

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Posted 6 years ago

“Excellent customer service and lovely person on phone took order/payment etc. We ordered Teardrop spray for my Aunty's funeral, delivery to undertakers was excellent, however, on seeing the spray at crematorium I wss a bit disappointed that a few of the flowers looked rather past their best which I was not expecting at all 😕”

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Posted 6 years ago

“The order was delivered after I had to intervene to indicate an alternative delivery address. There is no facility on your website to give an alternative delivery address or arrangement.”

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Posted 6 years ago

“Very disappointed to get call from delivery driver at 1.23pm to say he couldn't find address. I paid £10.99 for delivery as early as possible in morning. Dalmeny is hardly a metropolis!”

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Posted 7 years ago

$Read Williamson\'s My Florist Reviews$

Dear Wendy, Thank you for your review, my sincere apologies that we had to contact you prior to delivery, with the 15 new houses at Gospatric not showing on google maps yet and with all the new development in the area our driver was hesitant and thought it best to make contact for clarification. If we can be of assistance in the future do not hesitate in contacting me directly so that i can add value to your order as a way of apology, Best Regards Jim Williamson jim@myflorist.co.uk

Posted 7 years ago

“Everything was ideal with this order apart from probably the most important aspect - the flowers themselves were withered & far from fresh. They won’t last long. I wouldn’t have been happy sending them out to someone in that state. Disappointed.”

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Posted 7 years ago

$Read Williamson\'s My Florist Reviews$

Thank you for your comments Jonathan, please accept my sincere apologies, this is not acceptable, I shall investigate what happened to your order immediately, in the meantime if you could email me any information / pictures you may think would help me in my investigation it would be appreciated. I will send details over in a private message. Kind Regards, Jim.

Posted 7 years ago

“Disappointed as I had chosen the hat box of flowers and instead got a basket delivered not as described”

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Posted 7 years ago

“The order was dealt with in a professional manner by telephone. Unfortunately the website was not working properly at the message card so I ordered by phone. But despite the order being repeated over the phone, it went out the same day instead of the following Monday. Hope it all ends well. Time will tell.”

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Posted 7 years ago

“Bouquet on display £32 I wanted this delivered charged £34 the £32 was to take it away on the day need to display this information”

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Posted 7 years ago

“The lady who took the order was very nice and efficient. I was surprised to have to pay nearly £7 for delivery and was a bit disappointed by the bouquet.”

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Posted 7 years ago

$Read Williamson\'s My Florist Reviews$

Hi there, I am sorry to hear you were unhappy with the bouquet you received. I will forward you my email address privately if you could email me and we can hopefully get this resolved for you. Kind Regards, Jim Williamson.

Posted 7 years ago

“I was delighted with the service in your shop but on arrival at our Hotel I found out the flower I ordered was the wrong colour and that the flower was closed. I had asked for cream and green and got yellow and green. The Hotel reception cut some flowers from their display and made up 1 for my wife. This was not a great start to the weekend. I didn’t have time to complain at the time but I am doing so now.”

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Posted 7 years ago

“Flowers were beautiful but not impressed with delivery. Drop down menu for address kept changing address picked from Drive to Park. Flowers left at door instead of being delivered in person. Contact telephone number requested on order but not used. Would have to think seriously about using service again. Also flowers were not in hat box as advertised but in basket.”

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Posted 7 years ago

“Delivered on day meant. Flowers are expensive and delivery added on top of price even though only being delivered 2 miles away from shop.”

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Posted 7 years ago

$Read Williamson\'s My Florist Reviews$

Dear Katrina, Thank you for taking the time to submit your review. I am sorry that you felt that your gift chosen was expensive, we do pride ourselves in giving a large product and price range as you shall see from our offering, we do not include our delivery in our products as the delivery is worked on GPS coordinates creating consistency. I hope this helps explain a little about Williamson's offering but i would be delighted to hear from you in where we could improve at the point of sale to make sure the offering options are clear to our valued customers. You can contact me directly at jim@myflorist.co.uk Thank you again for your time taken to inform us of your thoughts when using our service.

Posted 7 years ago

“The girls in the shop inDunfermline couldn’t have been more helpful , and the flowers were delivered on time great. Only draw back was the flowers were extremely expensive as was the delivery charge for having them delivered am or pm .”

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Posted 7 years ago

“Initially the order delivered was not what was ordered which was obviously very frustrating but I understand mistakes can be made. Credit where credit is due the mistake was corrected within a few hours and they allowed my wife to keep the original incorrect order as well so she ended up with more flowers.”

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Posted 7 years ago

“They delivered when they said they would”

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Posted 7 years ago

“It was delivered on time to the funeral parlour. I thought it would have been a bigger spray as it cost me $120 aud, so a disappointment there.”

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Posted 7 years ago

$Read Williamson\'s My Florist Reviews$

Thank you for your valued review and I am sorry you did not feel that the bouquet was not as large as you anticipated. We strive to purchase the the highest quality stems for our bouquets which are made by experienced florists.

Posted 7 years ago

“A bit disappointed with the bouquet that was sent to my sister for her birthday. It was not worth the price that I paid for it I could of got it from Tesco for £10 and your delivery charge £6 would make it £16.00 not what I paid. Very disappointed.”

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Posted 7 years ago

$Read Williamson\'s My Florist Reviews$

Thank you for your valued review and I am sorry you did not feel that the bouquet was value for money. We strive to purchase the the highest quality stems for our bouquets which are made by experienced florists.

Posted 7 years ago

Williamson's My Florist is rated 4.8 based on 5,831 reviews