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Wilkinson Cameras Reviews

4.9 Rating 6,250 Reviews
99 %
of reviewers recommend Wilkinson Cameras
Company Reviews Product Reviews
3,283
 Metrics Info
4.9
Based on 6,250 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wilkinson Cameras Reviews

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

Write Your review

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D Hall
Verified Buyer
“I had tried without success to find slip in photo albums. By chance, I saw Wilkinson cameras in a search engine. I was really pleased they had a great variety in stock and at such reasonable prices.”
Helpful Report
Posted 2 years ago
P
Verified Buyer
“They always say the mark of a good company is how they deal with any unforseen issues. Ordered a new LP-E19 battery which I received the next day, unfortunately due to a manufacturing fault the battery condition wasn't great as only got to 93% charge. Called them and despite it not being their fault they were happy to sort, received a prepaid returns label straight away, sent off and they shipped out a perfectly working replacement the next day. Customer service like this means returning customers, one of which will be me.”
Helpful Report
Posted 2 years ago
A
Verified Buyer
“Very fast, good delivery. Well packaged. Thank you.”
Helpful Report
Posted 2 years ago
S
Verified Buyer
“Easy to complete order and delivery was as expected.”
Helpful Report
Posted 2 years ago
K
Verified Buyer
“Great used Olympus 8-25 f 4 at a very fair price and in spotless condition. Quick efficient service and delivery.”
Helpful Report
Posted 2 years ago
H Smart
Verified Buyer
“Very helpful pre-sales for a used camera, pictures taken on request. Decided to return camera (not a fault, realised it wasn't for me) .. return handled very amicably. Resolved quickly. Could not have been happier with customer service.”
Helpful Report
Posted 2 years ago
I TILEY
Verified Buyer
“I purchased a Gitzo tripod it was the best price I found online and was delivered incredibly fast. Excellent service.”
Helpful Report
Posted 2 years ago
M Sullivan
Verified Buyer
“Paid for a next day delivery and i appreciate i placed order late on a thursday night i wasnt expecting to recieve it on the friday but because you dont class Saturday as a working day i didn't recieve my item till the Monday.....if your shop is open on Saturdays why are you not classing it as work day so basically i was forced to pay for a premium delivery service that you know you cant provide you should not be charging premium rates when there isnt the option for it at weekends there should be a cheaper payment option for those instances if u order after a certain time on a thursday when u know you cant deliver a before the following monday its misleading customers”
Helpful Report
Posted 2 years ago
Hi Michael, Our delivery information is here - https://www.wilkinson.co.uk/delivery-information - which shows you the time and cut offs. "Working Days" are defined in the UK as days which are NOT Saturdays, Sundays or public holidays and as this is a standard term, we use it in our postage description. Our order cut off is 3pm, but your order was placed after 8pm and therefore arrived correctly on Monday. As your order was below £100 you did not qualify for free postage options so you did have to pay. The size, shapre and weight of your item meant it could not be sent Royal Mail or a less expensive courier option and so you were only shown the option for a "next working day" delivery. Hopefully this makes more sense now. It's great to see that your item arrived on time. Thanks for shopping with us, Wilkinson Cameras
Posted 2 years ago
I
Verified Buyer
“Delighted with the used macro lens that I purchased from Wilkinson Cameras. The Lens is in its original box and is in mint condition. The items arrived within the stated timescale and the delivery was easy to track. I will definitely use Wilkinson cameras again.”
Helpful Report
Posted 2 years ago
A
Verified Reviewer
“Liverpool Bold Street store. Wanted to say a big thank you to Owen and the team for all their help. Great service and advice.”
Helpful Report
Posted 2 years ago
G Raines
Verified Buyer
“Ordered 2 items in 1 order, both arrived the next day from different stores. Very securely packaged. Reasonable price and very happy with the service I received”
Helpful Report
Posted 2 years ago
I Gordon
Verified Buyer
“Very helpful, efficient and prompt service. Queries dealt with speedily and efficiently before I placed my order. Good communications throughout the process. Delivery as promised.”
Helpful Report
Posted 2 years ago
E
Verified Buyer
“Great communication with the camera. Highly recommended”
Helpful Report
Posted 2 years ago
M KNIGHT
Verified Buyer
“Lens arrived as described. Was pre-owned but in great condition.”
Helpful Report
Posted 2 years ago
A
Verified Buyer
“Purchases as advertised. Quick delivery.”
Helpful Report
Posted 2 years ago
A
Verified Buyer
“Amazing. I use them a lot.”
Helpful Report
Posted 2 years ago
A
Verified Buyer
“The item was delivered promptly and was exactly as described. I would deal with Wilkinson Cameras again.”
Helpful Report
Posted 2 years ago
K
Verified Buyer
“Delivered very quickly. No fuss. Would use again.”
Helpful Report
Posted 2 years ago
D Gilbert
Verified Buyer
“Great service, item as described and delivered promptly”
Helpful Report
Posted 2 years ago
K Baldwin
Verified Buyer
“Finding and buying Fotospeed Panoramic paper on the website was easy and at a price that couldn't be matched anywhere, even with the inclusion of the delivery charge. Unlike some photo paper buying experiences, the paper was well packaged and delivered the next day in perfect condition.”
Helpful Report
Posted 2 years ago
Wilkinson Cameras is rated 4.9 based on 6,250 reviews
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