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Wilkinson Cameras Reviews

4.9 Rating 5,728 Reviews

99 %

of reviewers recommend Wilkinson Cameras

Company Reviews

Product Reviews

4.9

Based on 5,728 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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Wilkinson Cameras 5 star review on 18th January 2024

Wilkinson Cameras 5 star review on 18th January 2024

Wilkinson Cameras 5 star review on 18th January 2024

Wilkinson Cameras 5 star review on 18th January 2024

Wilkinson Cameras 5 star review on 18th January 2024

Wilkinson Cameras 5 star review on 18th January 2024

Wilkinson Cameras 5 star review on 18th January 2024

416

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Process of online ordering was smooth. Only problem was that the chosen courier’s (FedEx) system wouldn’t allow me to change the delivery date so I had to rely on a neighbour being in to take delivery.”

Posted 2 weeks ago

“I was very happy to find the item I wanted at a very good price, but not so happy with a delivery charge of £5.95, considering that the item was relatively inexpensive, as well as being small and very light. I had to delay delivery by a day which entailed clicking on a Fed Ex email link. New delivery date was confirmed , but then I received a very dodgy text straightaway , which was obviously not from FedEx , but related to a delivery. Too much of a coincidence, so I think some hacking was invilved . Needless to say, I did not click on that link. Item arrived on requested day, so overall, everything was oretty good.”

Posted 2 weeks ago

“Excellent service”

Posted 2 weeks ago

“Competitive price, quick delivery.”

Posted 2 months ago

“Incredibly quick delivery. Easy to use payment. Receipts followed.”

Posted 3 months ago

“Dood service shame about the delivery”

Posted 4 months ago

Good Morning, Thank you for the feedback, upon checking the delivery of your parcel we can see it arrived within the 3-4 working from when the order was placed. We do hope you enjoy your new purchase. Kind Regards Wilkinson Cameras

Posted 4 months ago

“Sorry I cannot write a review as this item is a Christmas gift so I know nothing about this.”

Posted 4 months ago

“Good service and helpful staff.”

Posted 4 months ago

“Camera arrived as told. All looks fine in parcel. Xmas present so not tried yet”

Posted 4 months ago

“Excellent customer service let down by late delivery by Parcel force again.”

Posted 5 months ago

“Resolved my issue and received goods”

Posted 5 months ago

Good Morning David, Thank you for getting in touch, we are sorry to hear you have not yet received your parcel. From checking the order, we can see the order was placed on the 20/10/2023 and dispatched by us the very same day for a next working day service (not including weekends), the parcel was picked up by the courier later that afternoon at 15:30. There was 2 attempts at delivery by the courier on 23/10 @ 09:35 and again on 24/10 @ 10:36 however on both occasion there was no one to sign for the parcel. FedEx will have sent you sms / emails with regards your parcel status awaiting instructions from yourself. We on the 27/10 had contacted you to let you know of FedEx's attempts to deliver and to let you know that the parcel was at your local FedEx facility for you to contact us should you need further assistance however have not received contact until today. We are more than happy to rearrange delivery with the courier however if you would like a refund then let us know by responding to the emails we had sent this morning. Kind Regards, Wilkinson Cameras

Posted 5 months ago

“superfast delivery and good price. Nice people to do business with🙂”

Posted 5 months ago

“An on line purchase so no face to face connection. I did have telephone conversations and found the staff to be very pleasant and courteous. Camera and lens were dispatched separately and were very well packaged. Thank you. William T Scott”

Posted 6 months ago

“Competitively priced products but the Delivery Price seemed steep with no more economic options to choose from. Order and Delivery was seamless. I ordered a Camera Bag - it was good but was a bit disappointed it had a slight mark on one side of it. It's not something that shows up on a photo.”

Posted 7 months ago

“Prompt delivery; item as described. Polite suggestion though - this was a simple metal adapter ring for filters, it's not fragile. It came packed inside an unnecessarily large box with a lot of padding - more suited to sending a lens. A simple jiffy bag would have sufficed, especially in these days when waste, sustainability and the environment are watchwords. Here endeth...but -1 star for this.”

Posted 8 months ago

“I was pleased that I managed to get a second battery for my Nikon P950. They are like gold dust and so expensive. Was hoping for two but only let me have one without any comment as to whether they are limiting quantities or now out of stock. Very fast delivery by a good courier. Would certainlybuyfrom this company again.”

Posted 8 months ago

Hi Lindsey, Thanks for your review - so glad you were able to find a spare battery for your camera! We did only have the one in order and our website operates a "live stock" system so that you can only order what we can supply (no disappointments this way!) - we do have stock on order, so if you use the "Notify me when this product is in stock" link on the product (https://www.wilkinson.co.uk/nikon-en-el20a-battery/) then you'll be emailed when more arrive. Alternatively, we'd recommend trying a ProMaster EN-EL20 battery, which is compatible with your camera. It's a marginally lower capacity, so you may get approximately 5-10% fewer shots from the camera with this model versus the EN-EL20a, but it's much more competitively priced and includes a 3 year warranty as well, so we'd certainly recommend it as an alternative! https://www.wilkinson.co.uk/promaster-battery-nikon-en-el20/ Thanks again, Alex | Wilkinson Cameras

Posted 8 months ago

“First time purchase, very pleased with the camera lens and the price. Would use Wilkinson Cameras again.”

Posted 9 months ago

“All good no problems.”

Posted 9 months ago

“Only been dealing with Wilkinson cameras for a short while but staff are great in the Liverpool and Southport shops. Plenty of help and advice. I feel if I have any issues I can approach them and they’ll always help. Thanks guys.”

Posted 1 year ago

Hi Chris, Thank you so much for taking the time to leave a review - we will let the two stores mentioned know. We're so glad to hear you've had great service at our stores. It's great to hear that you feel you can approach us and know that you will always get the help and advice you need. We will always advise and support, both before and after a sale! Thanks for shopping with us and we hope to see you many times in the future. Thanks again, Wilkinson Cameras

Posted 1 year ago

“I had a problem getting the website to accept my money, but when I rang up to try to sort out the problem, the person I spoke to sorted it out very quickly, in a very courteous manner.”

Posted 1 year ago

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Wilkinson Cameras is rated 4.9 based on 5,728 reviews