Wilkinson Cameras Reviews

Name: Wilkinson Cameras
Rating: 4.88

4.9 Rating 6,142 Reviews

99 %

of reviewers recommend Wilkinson Cameras

4.9

Based on 6,142 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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Wilkinson Cameras 5 star review on 15th May 2025

Wilkinson Cameras 5 star review on 13th May 2025

M Stroud

Wilkinson Cameras 5 star review on 22nd April 2025

D McKeown

Wilkinson Cameras 5 star review on 11th April 2025

B Adams

453

Anonymous

Anonymous // 01/01/2019

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“Excellent online shopping experience.”

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Posted 2 years ago

“Great service and good prices”

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Posted 2 years ago

“Reliable delivery and well packed items. Thank you”

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Posted 2 years ago

“First class service”

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Posted 2 years ago

“Great service, good little camera at right price. Easy website to follow and delivered within 5 days.”

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Posted 2 years ago

“Brilliant choice of compact cameras when they generally in short supply in the country. Efficient next day delivery to get camera in time for my holiday Wilkinson's working well!”

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Posted 2 years ago

“My old Lumix TZ20 was broken, and I sought help about a suitable replacement. I received excellent, clear advice (to buy a TZ70) and very fast service when I made my purchase.”

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Posted 2 years ago

“Excellent customer support and prompt delivery.”

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Posted 2 years ago

“ordered a simple lens cap... with first class delivery... no tracking number..... 12 days later .. no show.. so ordered from a competitor, which arrived 24 hours later... and finally the wilkinson one arrrived.”

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Posted 2 years ago

Good Morning Lee, Thank you for your feedback. From checking when your order was placed and the postage method selected, the order was placed during the time before/after the Royal Mail industrial strikes which may have delayed your parcel from arriving due to the backlogs caused from those strikes, something which is out of our control, we had mentioned this in our delivery information. At the checkout there are options to select next working day should items be required sooner and these would be sent via courier. https://www.wilkinson.co.uk/delivery-information/ Kind Regards, Lily I Wilkinson Cameras

Posted 2 years ago

“great service”

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Posted 2 years ago

“As always, excellent online services.”

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Posted 2 years ago

“As good as they always are,”

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Posted 2 years ago

“My order was quickly dispatched.”

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Posted 2 years ago

“Best price I could find. Arrived a day later than I thought it would but that is probably down to the royal mail.”

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Posted 2 years ago

“I can't complain about the product even though it didn't come with a mini SD card, which was no big deal as I'd have bought a high end one anyway.”

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Posted 2 years ago

Good morning, We haven't received any emails from the email address you used on the order and we do not send delayed shipment notifications - these come from DPD directly. I think perhaps you have replied directly to DPD? Please check the email address and body of the shipment notification where I'm sure you will see that this is the case. Had you have emailed us or contacted us directly your expedited (Next Working Day before 12pm) delivery cost would have been refunded and I will add a note to your order to action this today. Please also remember that every product on the website carried an "Important Delivery Information" notification, which made very clear that deliveries could not be guaranteed at the time your order was placed due to the impact on the wider delivery network as a result of ParcelForce strikes on August 26th and August 31st. Many companies, including ourselves, switched all their deliveries to alernative carriers to mitigate as many delays as possible during the strikes. However, this of course puts increased demand on the other carriers, which resulted in delays across the entire delivery network. For clarification, the product you ordered does not come with a memory card included as standard. I would ask that you consider revising your review in light of the fact that we were not contacted directly, these delays are entirely beyond our control and we did out very best to forewarn you of potential delays. I will send a separate email which gives you the option to do this. Your postage refund will be completed today and you should see it returned to your original payment method within 3 working days. Regards, Alex | Wilkinson Cameras

Posted 2 years ago

“Item was as described excellent condition and a really prompt service,lens was well packed.”

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Posted 2 years ago

“My purchase was dealt with very quickly. Packaging was perfect”

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Posted 2 years ago

“I was very pleased with my purchase both in terms of the quality of the goods and the quality and speed of service Wilkinson Cameras are definitely on my preferred dealer list”

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Posted 2 years ago

“There were problems with the delivery of my purchase - no fault of Wilkinson, but they dealt with the matter swiftly and professionally. In the end, it's what happens when things go wrong that distinguishes the professionals from the "chuck 'em out the door" crowd.”

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Posted 2 years ago

“All appears to be in order was broken a some items were out of there wrappings.”

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Posted 2 years ago

Thank you for your feedback. Please do contact us on 01772 252188 or at sales@wilkinson.co.uk to provide us with more information on the above or if you do encounter any issues with your purchase. We have checked our order system and can see that you had ordered an 'Open Box' item, which may not have included the same packaging as the newly manufactured product. Open Box items are customer returns or Canon refurbished stock or have been sent to a store to demonstrate to a customer and therefore opened. For cameras, they may have taken a small number of images.. The outer box may have minor scuffs and not be perfect. The camera and box contents are "as new." Please note that this Open-Box product is Canon Refurbished Stock and is not eligible for certain Canon promotions, such as seasonal cashback offers. It does include a 12 month Canon warranty. Kind regards, Wilkinson Cameras

Posted 2 years ago

Wilkinson Cameras is rated 4.9 based on 6,142 reviews