Wilkinson Cameras Reviews

Name: Wilkinson Cameras
Rating: 4.88

4.9 Rating 6,183 Reviews

99 %

of reviewers recommend Wilkinson Cameras

4.9

Based on 6,183 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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Wilkinson Cameras 5 star review on 15th August 2025

V Spratling

Wilkinson Cameras 4 star review on 11th August 2025

Wilkinson Cameras 5 star review on 15th May 2025

Wilkinson Cameras 5 star review on 13th May 2025

M Stroud

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mark in Chester gave helpful and sound advice on binocular options. Subsequently we made a purchase via your on-line service. Order and delivery process impeccable and extremely prompt.”

Helpful Report

(Online) - Posted 1 month ago

“Great experience, knowledgable professional and extreamly helpful. There was a slight manufacturing issue, no fault of Wilkinson Cameras, but they resolved in 24 hours. Would definetly use again.”

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(Online) - Posted 1 month ago

“Super quick delivery, lovely photo album”

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(Online) - Posted 1 month ago

“4 days for delivery . Should have been next day. Appalling service. No support or genuine support. Never again 😒”

Helpful Report

(Online) - Posted 1 month ago

Good afternoon, We are very sorry that your delivery experience did not meet your expectations. Your order was placed on Thursday July 10th with next working day delivery selected. It was dispatched the same day using ParcelForce’s Next Day service. Unfortunately, there was a delay within their network. This was outside of our control. The parcel was delivered on the next working day, Monday 14 July. We understand that delays can be frustrating. However, we dispatched your order promptly and provided full tracking information so you could monitor its progress. You contacted one of our stores on Saturday and then our head office team on Monday. Our staff answered your calls and provided clear information at every stage. During your call on Monday, you demanded an £80 discount due to the delayed delivery. We explained that we could not offer this. You said you no longer wanted the item and would refuse the delivery. We confirmed that if the parcel was returned to us, we would issue a full refund. The delivery was ultimately accepted. You also mentioned needing to take time off work to receive the parcel. Please note that we offer the option to deliver to alternative addresses when paying by card or PayPal. This is helpful if home delivery is not convenient. We do our best to ensure prompt delivery by working with reliable couriers and maintaining multiple delivery options. However, delays can occasionally happen and are beyond our control. If you urgently require an item, we always recommend sourcing it locally. We are disappointed by your claim that our service was appalling and unsupportive. We believe this is unfair given that we provided assistance before and after your purchase, including over the weekend. We have raised the issue with ParcelForce and you are welcome to contact them directly with any further concerns. Regards, Wilkinson Cameras

Posted 1 month ago

“Service from Wilkson, quick and well communicated. Sadly let down by Fedex sending my ppackage around the country missing the date it was due to be gifted”

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(Online) - Posted 1 month ago

“Fast delivery, tracking excellent, packaging excellent. Sorry I can't review the camera just yet as it's a 60th Birthday present for me from my Wife.”

Helpful Report

(Online) - Posted 1 month ago

“Ordered a Fujifilm X T50 which arrived by return. It was well packed and the extra years warranty offered by Wilkinsons Cameras was a good incentive to purchase from them. It has proved to be an excellent piece of kit with picture quality beyond my expectations.”

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(Online) - Posted 1 month ago

“Wilkinson all fine. Not so Impressed by Fedex driver; dumped parcel on doorstep, rang bell and left promptly. Not the best when a new camera was being delivered.”

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(Online) - Posted 1 month ago

“I wanted a small, robust and good quality camera case. The Lowepro is perfect. It arrived with fully sustainable packaging which is important too. Excellent service. Thank you”

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(Online) - Posted 1 month ago

“Bought used lens. The condition of the lens is as described on the website. Delivery was prompt and the lens was securely wrapped in recycled packaging”

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(Online) - Posted 1 month ago

“Yesterday afternoon I ordered a brand new LUMIX G9ii, it came with the Leica 12-60 and 25mm 1.8. This morning it was delivered!! Fantastic customer service and I am beyond happy with my new camera, it feels great in the hand. Highly Recommend Wilkinson Cameras! 5 ⭐️⭐️⭐️⭐️⭐️”

Wilkinson Cameras 5 star review on 4th July 2025

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Posted 1 month ago

“Purchased some Hawke binoculars as a birthday present. Whilst we have a Wilkinson shop nearby, in Kendal, I was pushed for time so opted for the free delivery instead. This was rapid and they were perfectly packaged. They have since been used a little and so far so good.”

Helpful Report

(Online) - Posted 1 month ago

“I recently purchased a used Canon Extender EF x 2 iii from Wilkinson Cameras. The price was very competetive with others on the internet and I prefer to buy used equipment from a recognised and well established camera shop with a good lengthy guarantee (12 months in this case) rather than save a few bob buying private but having no comeback if it develops a fault. I purchased over a weekend (free delivery) and it arrived very well packed on the Tuesday by Parcelforce 24hr. It was branded as 'excellent' and is exactly as described....... and would pass as brand new! It gives me the extra reach I was after on my 70 - 200 f2.8l ii with no noticable loss of quality nor autofocus speed loss..so I'm very happy. I take a lot of pictures in the winter and I dont plan to use it much on dull days...but I'll give it a try as I'm not one to get hung up on the slightest bit of quality loss....there's a lot more to photography than 'pin sharp' images!! Based on this experience I would certainly recommend Wilkinson cameras for any purchase”

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(Online) - Posted 1 month ago

“Ordering online from Wilkinson Cameras was easy and straightforward. The website was easy to navigate. The items were delivered promptly, well packed and in good condition.”

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(Online) - Posted 1 month ago

“Very pleased with my purchase I am having a great time with this lens I am using it with my N z8 great photos very nice lens many thanks very fast service hope to deal with you soon thanks.”

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(Online) - Posted 1 month ago

“Great product at an excellent price. Delivery was super fast too. Highly recommended.”

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(Online) - Posted 1 month ago

“Quick response. When product unavailable they sourced it elsewhere for me. Great service 🙏”

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(Online) - Posted 1 month ago

“excellent service”

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(Online) - Posted 1 month ago

“Brilliant service - just under 24 hours from order to delivery. Then I went into the Liverpool shop with an operational query and the lovely assistant sorted it out in minutes (my fault).”

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(Online) - Posted 1 month ago

“Excellent speed of service”

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(Online) - Posted 2 months ago

Wilkinson Cameras is rated 4.9 based on 6,183 reviews