Wilkinson Cameras Reviews

4.88 Rating 3,686 Reviews
98 %
of reviewers recommend Wilkinson Cameras
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.83 out of 5
Read Wilkinson Cameras Reviews

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

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01772 252 188




Find your nearest store at www.wilkinson.co.uk/stores

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Anonymous  // 01/01/2019
Spoke to somebody.
Ordered it.
It got Delivered.
No More to Say.
Posted 2 hours ago
Brilliant experience dealing with Wilkinson's. I was kept informed via email every step of the way and even had a one hour time slot for delivery so no waiting in all day. This was my first time dealing with Wilkinson's and I would be more than happy to recommend and use again myself.
Posted 7 hours ago
Speedy, no hassle service
Posted 10 hours ago
Very happy with the experience of buying a new camera and part exchanging the old one. All of this was done on-line. Normally I would go in person to a Wilkinson shop, but not possible during lockdown. However, the whole on-line process was done quickly and efficiently by email and BACS transfer and the new camera (Nikon Z6 ii) arrived very quickly.
Very happy with the service and the camera.
Posted 11 hours ago
I found the item I wanted quite easily on the website and ordering online was a simple process. Communication around my order was excellent. The item was delivered quicker than I expected and was appropriately packaged.
Posted 12 hours ago
Excellent service & speedy delivery
Posted 1 day ago
excellent service
Posted 1 day ago
Great service...order received ...well packed within 48 hours of placing it. Great price as well. Certainly will use again.
Posted 1 day ago
Very professional service from Wilkinson cameras.
I was in the market for an A3 printer and found the one I wanted in their online store ( they appear to be in short supply!) so job done.
Posted 1 day ago
Purchased a case for my Manfrotto Tripod, great price and delivered the following day. Can't ask for any more, thanks.
Posted 1 day ago
First class service at a great price too.
Posted 1 day ago
I ordered 2 canon batteries and the service was excellent. Delivered on time and no fuss, will definitely use Wilkinson again
Posted 3 days ago
Recently received my Tamrom 70-300mm lens, so happy with the service, not long for delivery and great price, lens was packed well and delivered safely, great quality lens and I will definitely be using Wilkinson Cameras again and will certainly recommend them to my friends 5⭐️
Posted 4 days ago
Not good...brilliant! I received my Epson xp970 printer on time, thanks. I am so pleased with it I tried to order one more for my son but you ain't got any left!!!
Posted 4 days ago
Easy to order. No hidden charges. Arrived promptly. Recipient delighted (it was a present). I’ve always supported Wilkinson’s because they are a local firm and I prefer to keep my money within the local economy rather than being siphoned off out of the country to billionaire owners in tax havens. With your excellent customer service in store being translated to your online service I cannot understand anyone wanting to go anywhere else. Thanks team W.
Posted 6 days ago
Very well packaged, too well.
Arrived safely
Arrived on time
Posted 6 days ago
I needed advise from wilkinsons cameras customer services via email. I got a very quick helpful response. I have made purchases a few times now from Wilkinson Cameras and always find whether it's a phone call or via email the service is great. I would definitely recommend them.
Posted 6 days ago
Good prices, quick delivery and helpful staff.
Posted 6 days ago
Received goods as promised, easy to deal with and favourable price. Only reason for 4 stars is the added £9.95 carriage charge for my address in Inverness which is part of Parcelforce's main hub. And, having dealt with a Parcelforce account before for a UK mail order business I know they don't charge extra!
Posted 6 days ago
Good afternoon Paul,

I don’t know if you have seen our reply to your email dated April 1st. If so then apologies as the below does repeat most of the information contained within that email.
As taken from our delivery information page; unfortunately, we are unable to offer free delivery to UK island locations, Northern Ireland or the Scottish Highlands. The free delivery and Next Working Day delivery options we provide for Mainland UK are already heavily subsidised to provide low cost options for our customers. It costs us more to post items to Highland and Island locations so we are unable to offer the same options. But, we have subsidised these as well in order to try to keep the costs low for customers in these areas too.
The locations we deem to be within the Scottish Highlands are set by the postcodes provided to us by our main courier, DPD. However, we do find that ParcelForce and DPD have very similar definitions and your postcode is deemed by ParcelForce to be Zone 2. Zone 2 postcodes incur surcharges, which is reflected in the prices calculated on the website.  
Our postage calculator on the website takes your postcode into account and cross references this with postcodes supplied by the couriers to work out whether your address is within an area with a surcharge. It also takes into account the size and weight of an item – for example whether it is heavy or bulky as with your order.

I hope the very favourable price for the item purchased and the in-stock position softened the blow of having to pay a little extra due to your location.

Thank you for shopping with us.

Alex | Wilkinson Cameras
Posted 6 days ago
Very speedy service particularly as it was over a Bank Holiday weekend.
Posted 6 days ago
Wilkinson Cameras is rated 4.88 based on 3,686 reviews