Wilkinson Cameras Reviews

Name: Wilkinson Cameras
Rating: 4.88

4.9 Rating 6,142 Reviews

99 %

of reviewers recommend Wilkinson Cameras

4.9

Based on 6,142 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

Write Your review

Tell us how Wilkinson Cameras made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wilkinson Cameras 5 star review on 15th May 2025

Wilkinson Cameras 5 star review on 13th May 2025

M Stroud

Wilkinson Cameras 5 star review on 22nd April 2025

D McKeown

Wilkinson Cameras 5 star review on 11th April 2025

B Adams

453

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took ages to send something and eventually admitted that it "did not leave here" despite being emailed to me as being sent (fraudulently, obviously) - they blamed their staffing levels, trying to make them my problem. I do not see why I should look incompetent because a business cannot manage its staffing properly, and then wants to tell fibs about when things have been sent. They did eventually make it right by putting the item on a next day service, but only after some significant pressure from me. Were it not for the initial lies & attempts to make their problems into my problem (er, nope!) this would have been a higher rating but a lack of integrity gives me no choice other than to give the lowest possible mark.”

Helpful Report

Posted 2 years ago

Good morning, We have never "lied" to you as stated in your review and emails to us and to accuse us of having a lack of integrity is entirely baseless. You ordered an item using 1st class postage as the chosen method of shipping, which we do state has a 2-3 working day delivery time (not taking into account ongoing Royal Mail strike action). You ordered on Friday 7th October at around 2am. Your parcel should therefore have been with you by Wednesday 19th at the latest. You emailed us on Monday saying you'd expected the item to arrive Saturday or Monday. Your parcel wasn't dispatched on Friday due to staff shortages, unfortunately no business can plan for last minute staff shortages. However, as a gesture of goodwill and to ensure your parcel arrived within the stated delivery time, your parcel was upgraded to a next working day service and sent via a courier service. You received your parcel on Tuesday 11th, well within the 2-3 working day time stated for your chosen delivery method. Despite several rude emails from you, accusing our staff of lying and being "fraudulent,” they continued to respond to you in a friendly and polite manner. Our full delivery information can be found here: https://www.wilkinson.co.uk/delivery-information/ (this is also referred to at the checkout.) When customers require an item by the following day, it is customary for them to choose and appropriate delivery method. We would advise using a Next Working Day service or a special weekend service in the future. Regards, Wilkinson Cameras

Posted 2 years ago

“The item I ordered should have been delivered the following week as I ordered on a Friday. However it was delivered on Saturday morning. So really pleased.”

Helpful Report

Posted 2 years ago

“Couldn't believe how quickly you turned round my order! The shipment was ready for depatch less than 15 minutes after I placed the order. Very well done.”

Helpful Report

Posted 2 years ago

“Brilliant service quick delivery,Very happy with the binoculars, This is the first time I’ve used this company and hopefully not the last”

Helpful Report

Posted 2 years ago

“Purchased a used lens which was rated B+, and it arrived within a couple of days in excellent condition, this is the first time I have used this company and my experience has been a very positive one.”

Helpful Report

Posted 2 years ago

“Materials are very good, easy to carry and spacious”

Helpful Report

Posted 2 years ago

“Received My Order and Happy with the Service 👍”

Helpful Report

Posted 2 years ago

“Camera, Nikon z50 is good 👍 👍”

Helpful Report

Posted 2 years ago

“Great price in product, good communication and speedy delivery.”

Helpful Report

Posted 2 years ago

“I bought a Nikon D5600 a couple of months ago and wanted another Len’s and a bigger camera bag. I received excellent advice and am delighted with my purchases. Very knowledgeable staff, who are friendly, and genuinely want to help. Great experience, thank you”

Helpful Report

Posted 2 years ago

“Next day delivery and in a well packed and protective parcel that kept my new lens safe from harm.”

Helpful Report

Posted 2 years ago

“Amazing service, the camera I got is in excellent condition.”

Helpful Report

Posted 2 years ago

“It was first class from our first contact with the sales team. They were very helpful and delivery of the camera could not have been any quicker. Most pleased with everything.”

Helpful Report

Posted 2 years ago

“Easy purchase, very quick delivery.”

Helpful Report

Posted 2 years ago

“Rude staff”

Helpful Report

Posted 2 years ago

“Purchased a monopod, price was very good and the delivery was fast, I have a camera bag purchased earlier with similar outcome. Would I recommend Wilkinson Cameras? Yes I would”

Helpful Report

Posted 2 years ago

“Lily and Graham in Sheffield store very helpful to follow up my enquiry and item interest. Otherwise I might have looked elsewhere. Very pleased with used camera purchase”

Helpful Report

Posted 2 years ago

Hi Michael, Thank you for the feedback which is much appreciated, though we don't have store in Sheffield just the north west of England https://www.wilkinson.co.uk/w/stores/ We hope you enjoy using your 'new' equipment. Kind Regards, Lily I Wilkinson Cameras

Posted 2 years ago

“First rate service! I’ve been looking for the lens in question (Fuji 70-300) for a while so good to find someone stocking it. Dispatched when promised and it arrived the next day. Brilliant!”

Helpful Report

Posted 2 years ago

“Super fast service,packing of lens was 100%”

Helpful Report

Posted 2 years ago

“Excellent, service from Wilkinson Cameras. Easy to order online and the goods arrived next day, well packed and in perfect condition.”

Helpful Report

Posted 2 years ago

Wilkinson Cameras is rated 4.9 based on 6,142 reviews