Wheelfreedom Reviews

4.9 Rating 2,379 Reviews
100 %
of reviewers recommend Wheelfreedom
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Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 8th February 2024
Denise Mckinney
Wheelfreedom 5 star review on 22nd August 2023
Morag Tebbit
Wheelfreedom 5 star review on 3rd July 2023
Elisabeth Ehler
Wheelfreedom 5 star review on 16th November 2022
Jonathan Tranter
Wheelfreedom 5 star review on 24th October 2022
Gina Lloyd
Wheelfreedom 5 star review on 30th May 2022
Heidi Reilly
Wheelfreedom 5 star review on 18th May 2022
Barbara Stickland
14
Anonymous
Anonymous  // 01/01/2019
Ordering was easy with several options to choose from, delivery and collection were efficient and easy, and the price was quite reasonable. Recommended.
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Posted 1 year ago
The wheelchair arrived and was collected on time. It was in excellent condition. I couldn't have managed without it. This is an excellent service for short term users and people needing a wheelchair on holiday.
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Posted 1 year ago
Amazing service with reasonable cost.Highly recommended!
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Posted 1 year ago
The customer service lady was lovely and very helpful arranged everything do quickly would recommend 100%
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Posted 1 year ago
Excellent service as usual. I have rented a wheelchair on several occasions and have found the service provided top rate every time. The delivery was excellent and the chair seemed brand new, easy to arrange collection and prompt service from the courier company, I will use this service anytime I need a wheelchair for short-term hire.
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Posted 1 year ago
Very professional, friendly and helpful staff. We were shown how to use the chair many times until I felt comfortable using it. Upon delivery the very helpful young man went through the instructions again. I am very pleased with my E foldi chair and knowing that everybody at wheelfreedom are there should we need any help or advice is very comforting. Thank you.
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Posted 1 year ago
Excellent service, very prompt delivery and pick-up very friendly, patient and helpful staff.
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Posted 1 year ago
Excellent product and service
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Posted 1 year ago
Very easy and excellent service. Ordered a wheelchair with leg support and delivered the next day. Easy to return. Excellent service.
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Posted 1 year ago
Really good experience of Wheelfreedom for their short-term wheelchair hire. Very helpful and friendly customer services team. Quick and convenient delivery and collection with a helpful notification of delivery slot on the day. Thank you
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Posted 1 year ago
I have just purchased a mobility scooter from this company. Everyone I came into contact with was prepared to listen to my requirements and was able to offer advice. They were cheerful and understanding. I would certainly recommend using this company. A very special thank you to Kelly. This customer is 100% happy.
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Posted 1 year ago
Excellent and very prompt service. Thank you
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Posted 1 year ago
Great service. So easy and friendly advice. Value for money
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Posted 1 year ago
Fantastic, fast and efficient service. Thanks
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Posted 1 year ago
Chair was great, service was good in terms of easy to speak to and easy to arrange delivery and collection. Only negative was the direct debit payments not being when we expected them, both being a couple of days late but no contact to say when they’d come out so having to constantly monitor it. Overall very good though and would use again (although hopefully won’t need to!)
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Posted 1 year ago
Very helpful , was able to take wheelchair on the day
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Posted 1 year ago
We hired a wheelchair for a holiday/wedding abroad for my sister who has mobility issues. The service was excellent. We left it very late to organise and the wheelchair came very quickly and with no problems at all. Delivered to the door in a box with all the instructions. It was so easy to use and we would not have managed without it. Foldable for the boot of the car and so easy to put together and we took it right to the door of the plane. On our return we called to arrange collection and again a simple process and after putting it back in the box it was collected next day. An excellent service and a pleasure to deal with. The lady on the phone was so helpful and professional. Thank you
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Posted 1 year ago
Fantastic service from start to finish! We hired a wheelchair to our holiday destination to aid my Mum. Wheelchair was there when we arrived and was a great help. Excellent condition, great service and hassle free. Would use again without any hesitation.
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Posted 1 year ago
My wife required a wheelchair following a fall down a flight of stairs and breaking her heal bone. Searching for a suitable provider I chanced upon WheelFreedon, after previous experiences with other companies in the past I had no great expectations. How wrong could I be, there was never a "no we can't" from the first contact to the last. They were understanding of our requirements, prompt with answering the phone and dealing with any queerie, arranged overnight delivery and collection, happy to arrange an open-ended agreement as we were unsure about recovery times and the billing arrangement was super easy. I hope I don't need them again, however, they will be the only people I want to use if a chair is required again.
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Posted 1 year ago
Very helpful when first rang and attentive
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Posted 1 year ago
Wheelfreedom is rated 4.9 based on 2,379 reviews