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Wheelfreedom Reviews

4.9 Rating 2,493 Reviews
100 %
of reviewers recommend Wheelfreedom
Read Wheelfreedom Reviews
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Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 1st May 2025
Malika McCosh
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 8th February 2024
Denise Mckinney
Wheelfreedom 5 star review on 22nd August 2023
Morag Tebbit
Wheelfreedom 5 star review on 3rd July 2023
Elisabeth Ehler
18
Anonymous
Anonymous  // 01/01/2019
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I hired a chair from wheel freedom on the Tuesday it was delivered on the date requested Unfortunately it was not suitable for my purposes so I phoned for it to be returned a lady called Sue took the phone call who l must say was very pleasant and very helpful the wheelchair was picked up the next day with a full refund of the hire which I had paid no fuss no problems so strait forward a fantastic company to deal with I highly recommend this company .
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Posted 9 years ago
Very efficient, item turned up exactly as ordered and after one phone call was collected the next day when cancelled. The service was faultless.
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Posted 9 years ago
The electric scooter was hired by me for a gentleman in my tour group. It was to give him complete independence in London and helped his stay enormously. The scooter was delivered promptly in excellent condition, and everything in working order (eg lights and hooter!). Easy to book and liaise with the team in the London office
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Posted 9 years ago
Pleasant staff on the other end of the phone, fast delivery and collection. As an amputee having some revision surgery meaning I had to stay off my prosthesis for a number of weeks finding a wheel chair provider who provided stump boards was proving a real pain until I came across Wheelfreedom...10 out of 10. Competitive on price and well maintained wheelchair. Would happily use again.
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Posted 9 years ago
Wheelfreedom was a life saver when my husband broke his leg - the wheelchair arrived the day after I ordered it and the chair was of good quality and repair. Once we no longer need the chair, I simply phoned and the chair was picked up 24 hours later. If you need a temporary chair, I really recommend Wheelfreedom.
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Posted 9 years ago
Good quality chair, easy to fit power pack. Accurate delivery time. Will use again. Thanks
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Posted 9 years ago
Thank you, thank you, thank you!! Seamless service from delivery to collection, the knee scooter helped me navigate my way through the non-weightbearing stage after my ankle fusion surgery. Absolutely invaluable.
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Posted 9 years ago
Delivery and Collection Service Exillent Thankyou
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Posted 9 years ago
A lifesaver product. Could not have managed without it. Customer service excellent - last minute change to delivery address handled no problem.
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Posted 9 years ago
Great service, made everything so clear and easy. The wheelchair was good quality and lightweight.
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Posted 9 years ago
Very good service, we hired the chair for my dad who is a bit of a slow walker and it was delivered to our holiday cottage which to be fair was quite remote, with no problem and collected. The chair was ideal for our needs so no problems, thank you.
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Posted 9 years ago
Having never imagined needing a wheelchair, I was really grateful to find Wheelfreedom when I needed one. A straight forward and efficient business model...I scanned the website and could have ordered online, but phoned in to clarify a couple of questions and booked / paid with the helpful staff. I got what just what I needed - a good quality wheelchair delivered by next day courier, and returned it by same method when done. All good.
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Posted 9 years ago
Excellent, helpful and friendly service from order to final return.
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Posted 9 years ago
Friendly staff, easy to arrange, delivered and collected exactly when said. Just no hassle at all which is so unusual these days
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Posted 9 years ago
Really straight forward ordering and delivered within 24 hrs and also excellent collection service , very professional,many thanks
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Posted 9 years ago
After a major operation on my foot, the knee scooter that I rented from Wheelfreedom meant that my life could continue in much the same vein as before. Being unable to cope with crutches and not being able to weight bear on my foot, I found that the knee scooter gave me the mobility that I needed both indoors and out to carry on a near normal life. I was also very, very impressed with the next day delivery and the service I received.
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Posted 9 years ago
First class service.Very happy. Will use again
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Posted 9 years ago
brilliant, arrived and picked up when said, had no problems. Made the holiday much easier, will definately use again.
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Posted 9 years ago
Very efficient service for delivery and uplift of wheelchair. Clean, sturdy wheelchair delivered. Unfortunately having paid £55 for the use of it for three days I only actually used it for 3 hours! It would be helpful if you reduced the minimum hire time to one week instead of two as not everyone needs a loan for two weeks.
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Posted 9 years ago
From ordering to returns our knee scooter the service was great.
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Posted 9 years ago
Wheelfreedom is rated 4.9 based on 2,493 reviews