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wed2b Reviews

4.9 Rating 43,817 Reviews
98 %
of reviewers recommend wed2b
Read wed2b Reviews

About wed2b:

With bridal stores nationwide, open 7 days a week, our Bridal Consultants are always available to help you find the perfect style and fit. We don’t offer appointments! Browse & try on as many dresses as you wish without the need to book in advance & once you find the one you can purchase your dress on the day to take home. With dresses priced between £499-£999 we are proud to offer beautiful and exclusive wedding dresses without the luxury price tag. We believe it’s the perfect marriage of quality, luxury & affordability!

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Phone:

0333 123 7494

Email:

customercare@wed2b.com

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wed2b 5 star review on 7th December 2025
Gillian Blake
wed2b 5 star review on 6th December 2025
Lorraine
wed2b 5 star review on 6th December 2025
Beth
wed2b 5 star review on 5th December 2025
Fiona Mulvey
wed2b 5 star review on 16th November 2025
Natalia
wed2b 5 star review on 26th October 2025
Sue Williams
wed2b 5 star review on 26th October 2025
Joanne Roxby
2292
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Natalie was just Amazing ! Her knowledge and judgement of the choice of dresses she shown was spot on! Couldn’t have asked for a better service & experience.
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(WED2B Wednesbury) - Posted 7 months ago
Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b
Posted 7 months ago
Maddy and the team were fantastic from start to finish. I had a slight issue with a dress I'd purchased from another Wed2B store, but the ladies here went above and beyond to resolve it quickly and kindly. Thanks to their help, I left with my dream dress in the perfect size. The staff were incredibly understanding, accommodating, and truly made me feel at ease. I'm so grateful for their support and couldn't recommend them more highly.
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(WED2B Southampton) - Posted 7 months ago
Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b
Posted 7 months ago
Our daughter is getting married next year. 8 of us attended Sarah's first dress appointment. Sarah was prepared and had a selection of dresses she wanted to try. Tanisha in the Edinburgh shop was amazing. Sarah tried a few different silhouettes. Sarah looked fantastic in them all. She loved the one she chose. We took the dress, underskirt and veil home with us. We had a fantastic morning.
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(WED2B Edinburgh) - Posted 7 months ago
Thank you for sharing this incredible review with us, we are so pleased to hear that you all had a magical time in store. We wish the bride the very best with the rest of her wedding planning. Best wishes, wed2b
Posted 7 months ago
Looked after by Amelia and she found me my dream dress 🥰 she was fantastic so helpful. Thank you Amelia 😊 Would definitely recommend 5*
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(WED2B Leeds) - Posted 7 months ago
Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b
Posted 7 months ago
I was so nervous and the ladies made me feel special and put me at ease. Georgia was great with me and my girls, made me feel special and I can’t thank her enough for that as a very nervous anxious person thank you so much. A lovely time was had and the girls tried on bridesmaid dresses too. Thank you for being so kind lovely and helpful x
wed2b 5 star review on 30th April 2025 wed2b 5 star review on 30th April 2025
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(WED2B St Pauls) - Posted 8 months ago
Thank you for sharing this beautiful photo with us, we are so happy to hear we were able to find you your dream dress. We wish you the very best for your special day. Kind regards, wed2b
Posted 7 months ago
I can’t praise this place highly enough! I thought I knew what I wanted, but Shareena’s expertise meant that even though I left with something completely different, it’s exactly the right dress for me. The service was fantastic and I left with all my accessories and everything I could possibly need. Thank you!
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(WED2B Surbiton) - Posted 8 months ago
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b
Posted 7 months ago
What a great experience we had. From the moment we arrived to the time we left, we were made to feel welcome and looked after. Safia’s attention to detail, knowledge, advice & enthusiasm was second to none. We left not only with the most gorgeous dress and accessories, but when we got home we found the sweetest handwritten card in it wishing the bride Good luck for her wedding day. Highly recommend!!
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(WED2B Rotherham) - Posted 8 months ago
Thank you for sharing this incredible review with us, we are so pleased to hear that you all had a magical time in store. We wish the bride the very best with the rest of her wedding planning. Best wishes, wed2b
Posted 7 months ago
Rebecca went above and beyond and has the patience of a saint! She helped us whittle down what we liked and didn't like about each dress until she brought in THE dress...and we both had a cry in the changing room! Such a relaxed, professional and friendly place. I highly recommend it.
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(WED2B Chesham) - Posted 8 months ago
Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b
Posted 7 months ago
They found me my dream dress! I’m such a fussy bride to be as my style is quite alternative, so I didn’t want a traditional dress and Carla in Leeds found me a beautiful floral dress (Florrelle) that is different but girly and makes me confident for my big day!
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(WED2B Leeds) - Posted 8 months ago
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b
Posted 8 months ago
Arrivée au magasin 20 minutes avant la fermeture et 3 semaines avant mon mariage. Justine a été tellement accueillante et bienveillante. Pleine de bons conseils et de petites attentions. C’était un réel plaisir et j’ai trouvé la robe de mes rêves en prime ! Merci encore, si je pouvais mettre 10 étoiles je le ferais :)
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(WED2B Brussels (BE)) - Posted 8 months ago
I visited the Bristol store recently. I went in not expecting to come away with a dress, just to try on some different styles however I ended up finding a beautiful dress. Ella who helped me was amazing, she really put me at ease and listened to my needs. She was very reassuring, asking me questions about what I wanted in a dress and took an interest in my wedding. Ella is a credit to the Bristol store, and the service was excellent.
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Posted 8 months ago
Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Bristol team will be so excited to read this 😊 Best wishes, wed2b
Posted 8 months ago
Customer service is absolutely atrocious. The person who served me in January was nice and chatty , I fell in love with a dress and wanted to buy it there and then . I got dress , (meant to be) wonder underskirt and veil . Paid for the hangers boxes ect. I bought it January ready for my August wedding . When I’ve went to check on my dress and underskirt as I’m about to get alterations .. it was the opposite underskirt I thought I bought . It was cheaper , hung off my body and not correct at all . I rang the company, and they said due to it being over 14 days they wouldn’t be able to help ! I had to argue and push my case the fact who looks straight away when it’s all boxed up when the wedding wasn’t close . So after back and forth emails they said out of good will gesture they’d change it . I went today to change and the two people at the till were super rude and not helpful at all . And if I’m being totally honest they didn’t seem to know much of anything , they just wanted rid of me . They didn’t ask my kind of dress and tried to give me a fish tail one .. I said I have an aline . She huffed and puffed to go get another . Then after not being able to do a simple exchange themselves they were on phone to the office .. talking about me but ignoring me (like the spelling of my last name) instead of listening to me .. super super rude . Then they said well you now have to pay the difference as you’ve left it over 14 days ! Honestly this shop is just a quick get customers in and out and sell whatever they can get rid of. I am over moon with my dress in general don’t get me wrong but I think it’s ruined the whole nice experience for me which is what it is all about . I wouldn’t recommend this shop at all and would suggest finding somewhere with nice staff that make you feel comfortable and welcoming . I’ve been up a height and it’s caused a lot of stress and anxiety .
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(WED2B Gateshead) - Posted 8 months ago
We are so sorry to hear about your recent experience in our store, as a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us. If you wish to discuss your visit in more detail, please do reach out to customercare@wed2b.com where we will be here to support you. Kind regards, wed2b
Posted 8 months ago
Fantastic relaxed experience with very attentive staff.
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(WED2B Glasgow) - Posted 8 months ago
Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b
Posted 8 months ago
Onwijs mooie jurk gekocht bij wed2b. Goed geholpen en ze wist precies wat mooi stond. Na 3 jurken passen was ik er al over uit dat en heb ik mijn droom jurk gekocht. (houd er rekening mee dat je wel betaald voor de spullen waar je jurk in wordt verpakt) Maar dit was ook niet zo heel erg duur.
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(WED2B Rotterdam (NL)) - Posted 8 months ago
Dank je wel voor je lieve recensie en voor je bezoek aan onze winkel! We wensen je het allerbeste voor jullie grote dag 💖 Liefs, wed2b
Posted 7 months ago
Vandaag hartelijk ontvangen geweest door Melissa van Wed2Be. Samen met mijn mama en twee goede vriendinnen zijn wij zeer goed geholpen in deze zoektocht naar het perfecte bruidskleed. Melissa voelde heel snel aan naar wat we op zoek waren en had dan ook snel het trouwkleed gevonden die bij mij paste. Hele vlotte en vriendelijke service! Dankjewel!
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Posted 8 months ago
Jullie moeten wel heel opgewonden zijn! Bedankt dat je de tijd nam om deze fantastische feedback te delen, en we hopen dat jouw speciale dag magisch is 😊 Beste wensen, wed2b
Posted 7 months ago
We came to the store a week before the wedding, and just 15 minutes before closing. We were very unsure that we were going to find something we like, but Astrid and Maike helped us with a lot of patience and we made it happen!
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(WED2B Eindhoven (NL)) - Posted 8 months ago
Congratulations on finding your perfect look - we are so happy for you! Thank you for your lovely feedback, our Eindhoven team will be so happy to read it 😊 Best wishes, wed2b
Posted 7 months ago
Absolutely fell in love with my dress thank you so much for the help!
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(WED2B Milton Keynes) - Posted 8 months ago
Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b
Posted 8 months ago
I had the best experience with Julie, she was very understanding and gave me great advice. I felt very supported and listened to. Highly recommend this shop.
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(WED2B Liverpool) - Posted 8 months ago
Thank you so much for your wonderful recommendation. Julie and our Liverpool team will be so happy to hear your kind words! Best wishes, wed2b
Posted 8 months ago
Super helpful and made me feel at ease! So in love with my dress and how flattering they all are.
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(WED2B Milton Keynes) - Posted 8 months ago
Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b
Posted 8 months ago
Rose was great - really appreciated her help in finding me my dream dress!!
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(WED2B Bristol) - Posted 8 months ago
Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b
Posted 8 months ago
wed2b is rated 4.9 based on 43,817 reviews