Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,962 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,962 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

paul.ryan@webuybooks.co.uk

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Theyre good selling books and cds, moneys ok.”

Helpful Report

Posted 1 year ago

“Dropped package off at Evri location who printed label for me. Money received by return. No problems to report.”

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Posted 1 year ago

“Good in most ways. Parcel was supposed to be collected on two occasions nobody called Took parcel to evri shop, appears parcel has been lost.”

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Posted 1 year ago

“Process of selling books is simple and so far no problems with boxing up and despatching. Only four stars as the prices offered can be very low to the extent that it would be better to give the books to a charity.”

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Posted 1 year ago

“Great service, it took a little longer than anticipated between the collection and payment but would definitely use again.”

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Posted 1 year ago

“Clear instructions and quick payment . I feel the prices offered are really low especially when some of the books I have sold were unread .”

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Posted 1 year ago

“EASY TO USE. QUITE QUICK RETURN ON MONEY BUT SOME OFFERS ARE VERY LOW.”

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Posted 1 year ago

“App easy to use.”

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Posted 1 year ago

“Like dealing with WeBuyBooks . However, two minor gripes . Firstly, as a house clearance firm, we accumulate books over a period of time, and it is frustrating to see all the books we have logged into the system are removed after a relatively short period of time, meaning we have to start inputting from scratch again. Surely, you could have a default for PRO customers whereby their trades do not disappear so quickly. Every time we start a trad,e we always complete it. Secondly, currently the manual input of barcodes does not seem to be working .”

Helpful Report

Posted 1 year ago

“Easy to use app. Money received soon after posting off books. My only slight frustration was a book being worth something one day but not when I got round to actually using the service, but that may be the norm as I've not used a service like this before. Would use again.”

Helpful Report

Posted 1 year ago

“Service was very good and got the full amount as promised in just over a week of the collection I believe, however they only wanted a small fraction of the books I have so will have to try elsewhere to see if anyone else will take them. So it just depends really on the books you have and if they want them.”

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Posted 1 year ago

“Great way to de-clutter. The process is very simple and customer service is good. I’ve always been paid promptly. I appreciate that they collect from home. The only downside is that they use Evri and I have been let down by them not picking up or taking items to WeBuyBooks on time and occasionally they don’t arrive. If they had a more reliable courier, they would be excellent.”

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Posted 1 year ago

“I have sent several consignment recently. There was a hold up on some being received but an email to them received a quick reply and it was soon sorted. Happy with their trading.”

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Posted 1 year ago

“Quick and reliable service , As soon as you get my books ,I'll get paid . I shall keep selling my books to you when i have stop using them . Thank you .”

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Posted 1 year ago

“This is a good way of selling unwanted books. It was easy to do. The books were picked up on time and the payment also was quick. I will be using it again.”

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Posted 1 year ago

“App OK and satisfied with price but not happy that not told till collection booked that I needed to print label. Altered to drop off at PO but you could not cancel collection, thereby wasting couriers time and effort. This anomaly needs to be sorted out.”

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Posted 1 year ago

“Normally a quick reliable service”

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Posted 1 year ago

“thank you for a prompt service”

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Posted 1 year ago

“Easy to put a trade together and send. Payment received promptly.”

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Posted 1 year ago

“Easy transaction and books collected quickly. Offer prices not high but has provided a small amount for charity. However much better than a similar organisation Ziffit who offered £28 for books and then said they were not of suitable standard and claimed they binned them although they were in really good condition”

Helpful Report

Posted 1 year ago

Webuybooks is rated 4.7 based on 9,962 reviews